American McGee on SimCity Launch: “People Need to Relax”
Veteran game designer American McGee believes the public overreacted to the launch issues that plagued SimCity and Diablo 3.
“There are right and wrong ways to solve the problem, for sure,” McGee said to Forbes. “Customers have a right to expect that products they’ve purchased perform as advertised.” However, he does believe the public reaction has been unwarranted. He said:
“Not sure I see how incendiary media coverage or player reactions are warranted when things don’t work as expected. Do gamers or the media think EA or Blizzard wanted things to go so badly at launch? Do they think all the screaming and gnashing of teeth actually helped resolve those issues more quickly? There’s got to be a balance to the relationship. Just because you’ve given a restaurant your business doesn’t entitle you to throwing molten cheese fries in your waiter’s face if your margarita comes out frozen instead of on the rocks. People need to relax a little and stop turning everything into World War III – Gamers vs. The Man. There are no winners in that scenario.”
What do you think? Do you agree with McGee? Did people overreact to the issues that plagued Diablo 3′s and SimCity’s launches?