Amid Allegations Of ID Theft In Australia, Sony Reports ‘No Unauthorized Activity’
For more than a week now, Sony has been stuck in a seemingly never-ending PR nightmare. If news today is accurate, then Sony might be waking up sooner than they feared.
First however, they’re going to have to decisively settle the matter involving an Adele, Australia man who has been robbed to the tune of $2,000 (Au) after his credit card data was stolen. Rory Spreckley checked his bank account wednesday to find thousands in charges for hotels, airfare and similar good-times spending spree transactions. So far there’s no evidence that this has anything to do with the PSN hack, but the timing suggests a connection and Australia’s Privacy Commissioner is investigating. It’s probably best to keep the correlation-does-not-equal-causation rule in mind, since this is the first such report linked to the PlayStation Network hack.
Sony, for their part, has been much more forthcoming this week than previously, and on the SCEA blog, Sr. Director for Corporate Communications, Patrick Seybold has posted a frequently updated Q&A to address consumer concerns. He states “Yes, we are currently working with law enforcement on this matter as well as a recognized technology security firm to conduct a complete investigation. This malicious attack against our system and against our customers is a criminal act and we are proceeding aggressively to find those responsible.”
He also insists there’s no evidence that any credit card data was stolen: Sony does not save the CCV codes used for credit card verification, and “The entire credit card table was encrypted”. That’s good news for Sony; if it turns out to be true, then while they could use a lesson in crisis management, at least they do a good job of keeping their customer’s critical data secret. Of course, there’s still another problem: Credit Card companies are bracing for potentially millions in expenses should PSN customers decide to change their credit cards in large numbers.
We”l keep you posted on new developments.