ArenaNet Talks Guild Wars 2 Account Issues On Reddit

If you’re a Guild Wars 2 player, you’ll want to head over to Reddit right now. ArenaNet has a must-read thread up about various account issues affecting Guild Wars 2 users, covering issues ranging from account security, to worlds, even botting and future updates.

On Account security: “We’re seeing an uptick in reports of account theft and attempted account theft. We believe hackers are using databases of email addresses and passwords stolen from other games and web sites, and pre-existing trojan horses, to search for matching Guild Wars 2 accounts which they attempt to compromise. To prevent this, we have temporarily disabled the “reset password” feature, and we’re working to bring email authentication online. To protect yourself, please ensure that you use a unique password for Guild Wars 2 that you don’t use for any other game, email account, forum or web account.”

On parties and guilds: “Parties, guilds, and other social features are periodically failing. This causes issues such as party members not appearing on the map, and party members not staying in the same overflow servers as they travel between maps…”

On Botting: “We’ll start substantial banning of bots on Wednesday, August 29. Since we’re currently seeing widespread casual, unsophisticated botting, we will start with 72-hour bans for first offenses. In the coming days, as we address the casual botting problem, we plan to switch to our normal policy of permanently banning anyone who runs a bot.”

The whole thing is absolutely essential reading, and you should head over now. Here’s the link.

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1 Comment on ArenaNet Talks Guild Wars 2 Account Issues On Reddit

Marc

On August 30, 2012 at 11:12 am

I can never find anything on Reddit. Got a link?