BioWare Says ‘Most’ Old Republic Players Aren’t Seeing Performance Issues

BioWare said today that technical issues with Star Wars: The Old Republic aren’t typical for its player base of more than a million, and said for many, low-end PCs are to blame.

There have been quite a few complaints about troubles with SWTOR since its launch in December, with players complaining about server issues, black screen freezes and some pretty massive drops in frame rate. Speaking with Eurogamer, Game Director James Ohlen said the troubles are affecting only a small portion of the game’s audience.

In fact, Ohlen said, most performance issues that BioWare has been seeing — when they can’t be blamed on the end user and they’re crappy hardware — are more in line with bugs. BioWare has been pushing patches to fix bugs in the game pretty much constantly since it was released.

Here’s what Ohlen told Eurogamer:

The thing is, for the most part, 95 per cent – oh I can’t give you the exact percentage – most of our players aren’t really having performance concerns,” James Ohlen told Eurogamer.

However, we know that it’s important that there is a smaller group of people usually with lower end machines that are having problems in some areas. And one of the most important things for us to grow our service is to continue to bring in more players, including those players who only have low-end machines.

So we have a client team, a team of programmers, whose entire job is to optimise the code, find out where some of the issues are, and then fix that up.

Most of the performance issues are localised though,” he added. “They’re things that we can track down. I would call them bugs.

So what do you guys think — are the troubles as isolated as BioWare makes them sound? I personally have had very few issues that couldn’t be traced back to a poor Internet connection.

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5 Comments on BioWare Says ‘Most’ Old Republic Players Aren’t Seeing Performance Issues


On January 10, 2012 at 11:58 am

Wow, what a complete joke. This game lags all over the place.
If this is the stance they are taking i give it 3 months till freetoplay.

This is basically blowing smoke so they can act like it doesnt need fixing.Back to WoW i guess, Pandas or not….


On January 10, 2012 at 2:50 pm

This sounds suiously like the biodefender attitude of ”Its not the game its you” and if thats the case then it wont be long untill there wont be anyone playing SWTOR except for the biodefenders.

Biodefenders lead the way…. to ruin.


On January 10, 2012 at 8:36 pm

I’m actually not getting many issues with the game in terms of drops in FPS or really many bugs. The only thing I’m having is the 9000 Error where you’re disconnected from the game, but that actually could be my Internet connection as XFire drops too.


On January 10, 2012 at 11:11 pm

I’ve played this a alot since release (lvl 50 Marauder) and i’ve seen very few issues at all. Little slowdown during Huttball pvp but other than that, not much in the way of performance issues.


On January 11, 2012 at 8:50 am

I dont have very many issues at all. So far the game has run very well, even on my old machine, and I have had only a few dc sine early access.