BioWare Says ‘Most’ Old Republic Players Aren’t Seeing Performance Issues
BioWare said today that technical issues with Star Wars: The Old Republic aren’t typical for its player base of more than a million, and said for many, low-end PCs are to blame.
There have been quite a few complaints about troubles with SWTOR since its launch in December, with players complaining about server issues, black screen freezes and some pretty massive drops in frame rate. Speaking with Eurogamer, Game Director James Ohlen said the troubles are affecting only a small portion of the game’s audience.
In fact, Ohlen said, most performance issues that BioWare has been seeing — when they can’t be blamed on the end user and they’re crappy hardware — are more in line with bugs. BioWare has been pushing patches to fix bugs in the game pretty much constantly since it was released.
Here’s what Ohlen told Eurogamer:
The thing is, for the most part, 95 per cent – oh I can’t give you the exact percentage – most of our players aren’t really having performance concerns,” James Ohlen told Eurogamer.
However, we know that it’s important that there is a smaller group of people usually with lower end machines that are having problems in some areas. And one of the most important things for us to grow our service is to continue to bring in more players, including those players who only have low-end machines.
So we have a client team, a team of programmers, whose entire job is to optimise the code, find out where some of the issues are, and then fix that up.
Most of the performance issues are localised though,” he added. “They’re things that we can track down. I would call them bugs.
So what do you guys think — are the troubles as isolated as BioWare makes them sound? I personally have had very few issues that couldn’t be traced back to a poor Internet connection.