BioWare: We ‘Have Not Made a Decision’ on Mass Effect 3′s Ending Change Requests

As the Mass Effect community continues to discuss and protest the ending of the recently released Mass Effect 3, BioWare has released another official statement — and it suggests a little more motion, although it still effectively says nothing.

On its Facebook page, BioWare acknowledged that it was “aware” that many fans are upset, and also said again that it is “considering” player feedback. It also noted that no decisions have been made on requests to rework the ending.

However, some might argue that BioWare is inching toward acknowledging things more and more, which suggests that disgruntled fans’ fairly measured and courteous protests of their displeasure with the series’ ending are having an effect in the respective bunkers of BioWare and Electronic Arts. It seems the official position is beginning to shift: it started with generally ignoring criticism, shifted slightly to the suggestion that BioWare was “listening” to what players had to say, and now has come closer to legitimizing the fact that many players have a problem with the game as released.

Of course, BioWare and EA still haven’t really given an inch in terms of acknowledging that the endings are a problem, and both companies remain in a state of public relations lockdown, in which they claim they are listening to player feedback without capitulating in any respect. While BioWare has moved slightly away from its policy of silence in the days after the game’s release, it’s far from even really acknowledging that players who are upset about the game have anything close to a legitimate concern.

Meantime, players continue to protest, with one of the most creative and positive elements being a fundraising drive for the video game-related charity Child’s Play. That fundraiser, meant to give players upset about Mass Effect 3′s ending a positive outlet through which to gain BioWare’s attention, has raised just shy of $70,000 in the week since it was begun.

Here’s BioWare’s latest statement in full.

We are aware that there are concerns about a recent post from this account regarding the ending of the game. In this post it was stated that at this time we do not have plans to change the ending.

We would like to clarify that we are actively and seriously taking all player feedback into consideration and have ruled nothing out. At this time we are still collecting and considering your feedback and have not made a decision regarding requests to change the ending.

Your feedback and opinions are of the utmost importance to us. We apologize for any confusion this has caused. Our top priority regarding this discussion is to keep communication with you, our loyal fans, open and productive.

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11 Comments on BioWare: We ‘Have Not Made a Decision’ on Mass Effect 3′s Ending Change Requests


On March 19, 2012 at 11:46 am

Change needs to happen, and it’s not because the endings have no closure. It’s due to the very questionable business practices of EA and Bioware.


On March 19, 2012 at 12:20 pm

They better listen, because as it stands, I’m no longer going to buy another Bioware or EA product again and I’m sure a lot people feel the same way.

And for all you who claim their have artistic license to do whatever they want, consider for a moment that what you call art may not be art. That ending was not art.

Taking a dump on a piece of canvas and smearing it around does not make it art if no one else can see the message and what it sympbolizes. It just becomes a stinky piece of canvas.


On March 19, 2012 at 12:24 pm

I don’t understand why they are even merely considering this. YES, CHANGE HAS TO HAPPEN. THERE IS NO OPTION.


On March 19, 2012 at 12:44 pm

I know that Bioware is a good game company at its heart and all i hope is that they change the endings, mass effect 3 is a great and amazing game just take out those last 10 min and put out proper and diverse endings that show our choice matter. After that we can move on to the single player and multiplayer content, but not before.


On March 19, 2012 at 1:12 pm

they are going to do it, they have to otherwise bioware will lose a lot of customers and they do not want me3 to be remembered like that


On March 19, 2012 at 1:40 pm

Though I hope that Bioware is beginning to see that our issue with the ending is not a minor or trivial matter as regards to overall gameplay, I doubt that any meaningful change will happen until there is more financial pressure to do so.

Right now they still think if they wait us out we’ll get bored and go away. The sheer number of fans of the series who are not only “disappointed” but downright angry about the ending will not truly make an impact until they start trying to sell more DLC content and it’s sales tank.

Pressure must be maintained until they make a genuine commitment to not just hearing our concerns, but acting on them.


On March 19, 2012 at 1:44 pm

“There are many different endings. We wouldn’t do it any other way. How could you go through all three campaigns playing as your Shepard and then be forced into a bespoke ending that everyone gets?”

“Mass Effect 3 is all about answering all the biggest questions in the lore, learning about the mysteries and the Protheans and the Reapers, being able to decide for yourself how all of these things come to an end.”

“Every decision you’ve made will impact how things go. The player’s also the architect of what happens.”

- Casey Hudson. Thanks for not lying to your fans, Bioware.


On March 19, 2012 at 1:47 pm

This is a make or break decision for Bioware at this point. The reputation of this series is on the line, and I doubt Bioware will let one of their crown jewels slip into the history books as: “the series that never really ended”. The ball is in their court, we can only hope they are intelligent enough give a proper ending to one of the greatest series I have ever played.

Jim P

On March 19, 2012 at 7:09 pm

I’m sorry, but I am of the opinion that a rewrite to the ending will be of no use. I know that for me, it would be completely meaningless. No matter what they do, this miserable effort was what BioWare intended. It will be the “official” ending in my mind. All they can do is hand the franchise over to a new writing team, move forward in the future of the ME Universe, where Shephard’s story doesn’t need to be actively discussed, with a new story-arc and new characters. I don’t believe they should get a “do-over” here. I think a fresh start, where they take this lesson to heart, and slowly try to rebuild the faith we once had in them, is the only answer.


On March 19, 2012 at 7:19 pm

Unfortunately they’ve written themselves into a narrative corner. It’s quite apparent they don’t understand their storyline or lore as well as fans do. Any new ending or edits they make now will quite possibly be full of as many plot holes and nonsensicalities as the current one. The entire creation of “The Crucible” and its functions already goes beyond believability, and that’s not something that can be undone by merely making a few changes at the end.


On March 19, 2012 at 8:15 pm

So I’ve played the game and seen the 3 normal endings, along with the ‘secret’ ending. Well last night I was finished my 2nd complete playthrough and I found an ending I haven’t seen yet. Apparently I took too long making the decision on what to do and the game ended saying that the crucible had been destroyed and apparently me with it. It then gave me the standard options to reload a save game or quit.

IMHO this is the best ending I’ve seen yet and it’s not even one of the endings.