Mass Effect 3 Face Import Bug Fix on the Way, Hooray

Shortly after officially noting the Mass Effect 1 face import issue on their official twitter feed, BioWare’s Christ Priestly has taken to the Mass Effect 3 forums for further comment on the mess. Long story short, they know it’s a problem, they’re working on a fix, and you’ll need to keep waiting.

“We are aware that some players are having issues importing the faces of characters from Mass Effect 1 or Mass Effect 2 into Mass Effect 3,” Priestly says. “The issue is likely in how faces were detected when imported from Mass Effect 1 into Mass Effect 2, and we’re working on the best way to correct it for affected players.” Good to know, though of course this doesn’t do anything to fix the issue now. However, they did direct people to a fan-created site with links to numerous solutions, some of which we’ve already covered. The fixes are available at Mass Effect Tools. It goes without saying that you should follow instructions very carefully, and expect things to be very tricky.

In the meantime, you might also review our own page on this issue. We’ll let you all know as soon as an official patch is released.

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7 Comments on Mass Effect 3 Face Import Bug Fix on the Way, Hooray

Murasaki Sensei

On March 8, 2012 at 8:52 am

This issue has EA’s finger’s all over it. This was NO ACCIDENT people.
Why do I say that? It’s about money. And the multiplayer is going to drive revenue.
1. EA Charges for online connectivity even if you’re buying the game used.
No pay, no getting online features.
2. In the multiplayer, to get better items, you can either use in game credits or MICROSOFT POINTS!
They know people have an emotional attachment to their created Shepards. There is NO WAY they would bollix that up except on purpose.
They also know that people would wait and perhaps play the multiplayer while they wait for the “patch”. And get hooked on the multiplayer experience because to be fair, it IS a lot of fun. But that’s the catch.

They want you to spend Microsoft Points on stuff in the multiplayer.



On March 8, 2012 at 10:32 am

I actually think you have made a very good point here. It’s absolutely criminal if that’s what they have done! The thing is I don’t want to play the game until it’s fixed. But the joke is on me becoz they have got my money already :(


On March 8, 2012 at 9:46 pm

Dont give them your money until you think they deserve it…. I did not…
and so far i was right…. ing bioware… and ea are idiots… and not at all impressive… with what they pulled…. lots of people will not be buying their junk for a while….. thats +1 for the pirate club… epic fail for bioware on day one…. and now its day 9…. nothing…. no patch….


On March 9, 2012 at 1:20 pm

It’s like Bioware is a world-class chef who expended enormous time and effort to make a meal that is the pinnacle of fine dining. It looks great (heh), it smells great and it tastes wonderful. The only problem is that the chef failed to notice that his fly was open and that his dangly bit was waving around and touching everything he prepared!


On March 10, 2012 at 8:05 am

ya, u might be right. they could be doing this all for money. plenty of proof shows it. but, as uve noted, the multiplayer is still AWESOME. i would gladly give bioware every cent for creating the best game i have ever seen. normally, i wouldn’t b able to wait as long as i have to to play the story with my shepard, but the multiplayer is one of the best narcotics for my problem ever! i will give them all the time and money i can’t. i don’t blame them for asking for it in different ways. im glad they give the option to spend microsoft points for packs. its creative and other gaming companies have done far worse. FAR….WORSE…. bioware isn’t even the one pulling all the strings & i honestly dont care if they were


On March 13, 2012 at 12:13 pm

You really do not need to spend money on the packs. There is an extremly easily obtainable in game currency that you gain easily. I don’t know why your making a fuss about the fact they put in the mc point system (I agree it’s stupid but the morons who actually use it are clearly useless at the game anyways).


On March 13, 2012 at 12:15 pm

And p.s I agree the multiplayer is AWSOME! But I am however still disappointed there’s no patch.