Blizzard Accepts Reality, Gives Diablo 3 Refunds To Korean Gamers

So many things have gone wrong with Blizzard’s launch of Diablo 3. But if you think you have it bad because you bought the downloadable version of the game and learned after the fact that you’re restricted to the starter edition for 3 days, be thankful you aren’t in South Korea. The problems experienced in the west were peanuts* compared to what Koreans went through.

The biggest problem is that the requirement of persistent Internet caused hell for customers when Korean servers were down for days after launch, preventing them from actually playing. Blizzard attempted to placate them with compensations, but Korean law promises disgruntled customers full refunds for products that malfunction do to no fault of the customer. So Blizzard has given in. Kind of. They have now announced that players who are Level 40 (approx. two-thirds finished) or less can apply for a refund, but they must do so between June 25 to July 3.

Via Eurogamer

*And thus begins my long descent into becoming a 1940s cliche.

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3 Comments on Blizzard Accepts Reality, Gives Diablo 3 Refunds To Korean Gamers

T Wal

On June 21, 2012 at 1:58 pm

That’s a law in Korea? I like that law. Bring that over here and maybe developers will actually finish their games before selling them.

J

On June 22, 2012 at 2:07 am

It’s funny how these companies with so much money think they are above the law. Wanna sell a product in a particular country? By all means go right ahead. Just be aware that their citizens are protected by their country’s law. Can’t handle that? Don’t sell there.. or better still.. ensure your product works and passes QA before selling it.

I know Blizzard are somewhat new to the game. They’ve only been making and selling games for what… 20 years?

max

On June 22, 2012 at 10:28 am

wtf… they have such a law only in korea ? why the hell we don t have suce protection in america ? where were supposed to be ahead of korea…