Comment of the Week: BioWare Has Lost Touch With Fans
In a recent interview with GI International, BioWare co-founder Dr. Greg Zeschuk expressed his belief that fans had unreasonable expectations for the ending of Mass Effect 3, which resulted in the ensuing outrage.
Game Front’s Phil Hornshaw disagreed with the good Doctor, stating that the problem was, instead, BioWare failing to deliver what it promised to fans. Game Front reader R-man agreed with Hornshaw, chiming in with the following:
“Absolutely, Mr. Hornshaw. I didn’t even have an ending thought up in my head like some people did. There wasn’t necessarily a specific thing I wanted the ending to be… I was waiting to be shown the ending I wanted among other choices that may have been appealing to other players. I was waiting for my choices to decide what I wanted the ending to be. But that never came. All I wanted was the same kinds of choices that BioWare had given me for the rest of the game… All I expected was a continuation of the wonderful themes, plotlines, and characters that I had experienced in the first 2 games. All I wanted was ME to be consistent in their promises, and in the way they told their story. All they had to do was take their time on the game and do what they had been doing for the past 2 ME games. But they didn’t. I just wish they would realize that there isn’t some deeper cause, some hidden reason for all this backlash from their fans. It’s actually quite simply not our fault. When they start blaming their own fans, that’s when a company has lost touch with the very people who got them to where they are in the first place.”
That last sentence is especially poignant.