EA Announces Server Shut-Downs, Including for Online Pass Games
Bad news today for sufferers of friggatriskaidekaphobia — that is to say, those with a fear of Friday the 13th. EA has announced server shutdowns will be taking place on Friday, April 13th, for titles that were released as early as 15 months ago — including games that require online passes. So if you recently bought MMA for PS3 or Xbox 360, then you just wasted money on an online pass that will do you no good in a couple weeks’ time.
Other titles include Burnout Revenge for Xbox 360, The Godfather II for PC, PlayStation 3 and Xbox 360, and Need for Speed ProStreet for PlayStation 3 and Xbox 360.
But hey, don’t feel bad if you can no longer play the multiplayer component game you paid for — would it help if EA told you the decision was not easy? That it was actually more painful for them than it will be for you? No? Then you probably don’t want to read this statement:
The decisions to retire older EA games are never easy. The development teams and operational staff pour their hearts into these games almost as much as the customers playing them and it is hard to see one retired. But as games get replaced with newer titles, the number of players still enjoying the older games dwindles to a level — fewer than 1% of all peak online players across all EA titles — where it’s no longer feasible to continue the behind-the-scenes work involved with keeping these games up and running. We would rather our hard-working engineering and IT staff focus on keeping a positive experience for the other 99% of customers playing our more popular games. We hope you have gotten many hours of enjoyment out of the games and we appreciate your ongoing patronage.
I feel bad for PR team that had to spin this yarn.
You know what doesn’t matter to the customer? The fact that 99% of your fans play other games. For that one person who purchased MMA, that’s the game he plays. That’s the game he paid for. That’s the game he believed he’d be able to keep playing for years. Rubbing a 99% figure in his face is akin to telling him he’s an outsider with poor taste.
EA is perfectly entitled to shut down game servers whenever it wants. But it sure isn’t going to win any fans by doing so.