EA Runs Damage Control For SimCity
SimCity‘s problem-ridden launch has been widely documented on GameFront. The long and short of it is that very few customers who purchased the game have been able to play since its release this past Tuesday. The game’s servers are remain unstable even days after the launch.
Most of the SimCity’s problems stem from its always-online requirement, which—unlike previous games in the series—force players to connect to servers at EA Maxis in order to play what is essentially a single-player game. It goes without saying that no one who’s picked up the game is too happy with the fact that they can’t play what they paid for.
To that end, the game’s senior producer Kip Katsarelis took to the EA forums in an attempt to explain why users were having problems connecting to the servers, which remain “busy”.
“What we saw was that players were having such a good time they didn’t want to leave the game, which kept our servers packed and made it difficult for new players to join,” he wrote. (via Destructoid)
One supposes that the PR at EA wouldn’t be doing their jobs if they didn’t make some attempt to spin the problems the game is currently having. A better solution would be for the company to either add more servers or better yet, overhaul the entire system and remove its always-online requirement.