Gamestop Facing Class-Action Suit Over Treating Employees Like Criminals

Gamestop is already notorious for the way they constantly strive to rip their customers off. That they suck is not a state secret, in other words. So it probably won’t surprise you to know that all the effort Gamestop puts into creating the worst possible customer experience is doubly-spent on making sure their own employees know they’re nothing but serfs.

Case in point, apparently all Gamestop employees are subjected to invasive security checks whenever they take breaks or end their shifts. But adding insult to injury: They aren’t paid for the time spent being violated for the privilege of earning minimum wage. Yep, you read that right. The average Gamestop employee must clock out entirely, and then subject themselves to corporate police-state tactics, which means wasted break time and a delay in getting the hell out of the store when the work day is done.

That’s utterly classless, but luckily, it also might be illegal! California law requires that employers must provide workers with one half-hour food break for every five hours worked, plus one 10 minute break every four hours. Subjecting hourly workers to unpaid humiliation sounds suspiciously afoul of that law, and a former gamestop employee has filed a class-action suit against the chain over the practice of. The class includes current and former hourly workers employed on or after June 21, 2010.

Sadly for those of us who oppose the growing corporate police state that believes nothing workers do is outside the bounds of their employer’s oversight – unless of course you’re at the top of the pyramid, in which case you’ll never be frisked or drug tested, probably for the best since the absolute worst theft in American business never ever ever involves people at the top – the case doesn’t call the practice of frisking hourly workers into question. But even if they simply get Gamestop to pay workers when they’re ritually depriving them of privacy, it’ll be a victory for workers everywhere.

In fact, how much do you want to bet that, should Gamestop lose and have to pay workers for the time spent frisking them, they’ll end the practice?

Via Gamespot

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14 Comments on Gamestop Facing Class-Action Suit Over Treating Employees Like Criminals


On November 25, 2011 at 3:20 pm

So this is why every time I go into gamestop (eb games in canada) they always seem like they’re having a bad day.

I don’t know why people keep going to gamestop anyways, its overpriced to hell, and they always try and rip you off in the sleekest ways possible.

Theres literally an EB games beside a walmart where I am, and when I went to go buy Starcraft 2 about a few days after its release, not only was I treated like a douchebag by the employees for “following a trend of gamers”, the game in itself was almost 10 dollars more! Went across the road and got Starcraft 2 for like 50 bucks or something at walmart.

Seriously, if you hate the customer service there (which I’m pretty sure we all do) just stop going.


On November 25, 2011 at 7:09 pm

Gamestop Managers LIE.

I pre ordered Skyrim from Gamestop (Toronto, On, Canada) but just the plain regular map was included. Here are the list of bull this lying tried to feed me. After I successfully argue against each one she tries another:

1. Premium map is for collector’s edition only
2. Some preorder copies has premium map and she has no control which Skyrim copy has them.
3. She will call other stores and headquarters and call me back Monday-never called back. Skyrim was released Friday. I had to go to the store Tuesday.

I met her in person and she continues her verbal diarrhea:
4. “I called a rep from Bethesda and was told that they ran out of premium map and therefore included the regular map. They will release news of what will happen later and she will contact me when she has more information.”

At this point I lost my cool. You have no idea how infuriating and frustrating it was to talk to this person. Now I’m raising my voice so that everyone in the store can hear the situation and luckily one of the customer in the store heard me and said that the same thing happen to him and one of the employees opened another copy and gave him the premium map. Now that I have some support from this kind bystander, this grabs another copy and opens it and gives me the premium map.

I just can’t believe how much I had to fight for my right. To be honest I really don’t put much value on the map but her attempt to treat me like an idiot made me upset.

I just recently started shopping at Gamestop (7 months ago). I will never ever walk into any of their stores again. I am willing to pay a little more and patronize another business rather then give Gamestop another penny.

Don Wurryboutit

On February 16, 2012 at 3:25 pm

Oh get over it, how long does it take to search a bag 10-15 seconds. Now if you are saying they are “frisking” you, then thats a different story, but I have worked at gamestop and yes they did do bag checks upon leaving, i never heard of anyone being frisked. Sounds more like a theiving employee has an issue with someone trying to protect their property against theft.


On August 7, 2013 at 9:59 pm

In case anyone has ever noticed, every job has bag checks when people leave their shifts, every job i’ve ever had i’ve always had to put up my back pack or bag for the employee or manager to look inside to see if everything checks out. As for gamestop being overpriced how is that even possible, their pre-owned selection is cheaper than other alternatives that I know of.


On August 13, 2013 at 6:21 am

I would like to agree with an earlier post. I’ve worked for gamestop for over 3 years now, and the bag check is, Open bag, look (they don’t shuffle through it) and in some stores cases, lift your pant legs to check socks, and lastly just pat pockets on coats, it literally takes 10 seconds, if that, to do all this. It doesn’t bother me because I have nothing to hide, and that 10 seconds is nothing, that’s 40 minutes a year if you’re full time, in which case, you’re definitely not making minimum wage at full time… I’m not saying I don’t have issues with the company, but this is just stupid. Are they going to sue next for making us take time out of our day to set the alarm while we’re clocked out? I hope the employee didn’t win.


On September 10, 2013 at 7:40 pm

I’ve worked at Gamestop for two years. I love it. Yes, we have to empty our pockets, have bag checks, but it’s understandable. DS games, disks everywhere. I understand. I get a full hour for lunch.
We start out at minimum wage because WE ONLY GET PROFIT FROM PRE OWNED SALES!
GS doesn’t make very much money. We make about 8 dollars on a brand new system.
We get raises every 6 months and if we have a PRO card, 25 percent discount! I love my job.
I’m being promoted as an SGA and I’ve loved everyone of my co-workers an supervisors, minus my DM. I love it. I don’t know when this was posted, but we have great customer service here where I live.

Roy Batty

On September 10, 2013 at 9:59 pm

Workers of the world unite!

The unbreakable union of free republics!


On September 11, 2013 at 3:37 am

‘Don Wurryboutit’ is sadly evidence of a growing trend of people who seem to think that treating people like crap is the fault of the person being treated like crap, and that invasion of privacy is a matter of degrees that can be justified purely on how “convenience” they are. Plus he’s just pulling details out of his behind in an attempt to validate what he’s saying (e.g. ‘ten to fifteen seconds,’ second-guessing the intention of the person suing without any evidence etc), so there’s nothing of value in his comment at all.

Time Team

On September 12, 2013 at 1:56 am

Oh dear, Christine.

“It doesn’t bother me because I have nothing to hide”

I was really hoping this disingenuous cliche was dying out, but apparently not.

Newsflash for you, sweetie. EVERYONE has something to hide. EVERYONE has things that they either want to keep secret or at the very least they don’t want broadcast to the public. That includes you. That does NOT mean that these things are criminal activities. Ridiculously naive and simplistic views such as yours will eventually result in every person implanted with a chip and having their fingerprints taken at birth under the guise of “nothing to hide, nothing to fear.” I hate invoking Godwin’s Law but it’s relevant here – if you want to see what happens when a populace is too obedient and myopic in signing over their rights and freedoms, look at Nazi Germany. Hitler’s rise was made possible by the EXACT SAME ARGUMENT.

I’m not even massively liberal, but your comment made me gag.

Eat my clam

On October 3, 2013 at 6:51 am

Time team, wtf are you even talking about?


On October 3, 2013 at 8:27 am

@eat my clam – not sure what your problem is with the comment, it seems pretty unambiguous to me. People using the ‘nothing to hide nothing to fear’ defence are hopelessly naive, and history shows that this way of thinking has been abused countless times by dictators including – Adolf Hitler.

Maybe if you knew how to read or research properly you wouldn’t need very concise and clear arguments made even more simple for you.


On October 3, 2013 at 9:59 am

This is funny. The arguments people put out. Hey Time Team and Joffrey. Every been to a concert, or sporting event? Football, baseball, anything? You have the chance of being searched each and every time you go to one. How bout the airport. Simple solution. Don’t like it, don’t go there.
I personally have never had a problem with GS. The one in my area is friendly and they try hard to make sure your happy.
Unfortunately times are changing. Theft is a major problem for all businesses, and the list of other problems are mounting. If I need to list them then you don’t watch the news or read the paper. Yes, I agree sometimes someone will take this too far, but we are going to have to learn to compromise or learn to go somewhere else. It’s your right to choose. Who knows, maybe they’ll start to a strip search policy. :)


On January 17, 2014 at 9:58 am

LOL omg its all about GameStop !

I’m an employee there and best believe I give my best customer service ever .

never rip my customers off

we know anything and everything about a game

your probably just mad because GameStop didn’t want to hire you .

get laid virgin


On March 14, 2014 at 4:38 am

I’ve worked for gamestop for a few years I’m the Asm at my store I’ve never ripped a customer off I give my customers the upmost customer service, in my years at gamestop I’ve never seen anyone or been frisked we don’t touch anyone I open my bag they look in and say ok your good to go, it takes literally 3sec so whom ever is trying to do this has a bad itch for gamestop you may have a bad experience at one store and the best time at another it goes with out saying we are not robots where everyone is the same. So please don’t judge.