Is Best Buy Really The Best Buy?


I was a little surprised to come across this information, but not too surprised. Best Buy has added what some are calling a “Halo 3″ tax to peripherals. With Halo 3 hype building, Best Buy has decided to charge $3 over MSRP for most Xbox 360 peripherals. We all know that when Halo 3 hits the shelves, peripherals are going to sell like hotcakes. I sincerely hope they reconsider charging this extra “tax”.  As a consumer, I will not purchase anything from a retail chain when the price is above MSRP. Will this affect most consumers? Probably not. Most people would never notice a dollar or three here and there.

Via Xbox Live Radio

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36 Comments on Is Best Buy Really The Best Buy?

Jim W.

On August 11, 2007 at 9:04 pm

This only furthers a statement I made many moons ago — Circuit City will ALWAYS be superior to Best Buy.


On August 11, 2007 at 9:15 pm

And people about Microsoft grabbing at their $$$. Surprise !

Circuit city rocks

On August 11, 2007 at 9:58 pm

circuit city has less quality of products and their whole store layout and atmosphere just makes you feel like their stuff is cheap. There’s a reason why people go to best buy and not circuit city.


On August 11, 2007 at 10:22 pm

I hear from someone who works at Best Buy that this has been going on since early this year, that they’re selling above the suggested price. It’s not Halo price gouging, its just normal price gouging, according to him.

He actually thought it was old news when he first saw it, so it seems to be just the time people noticed it.


On August 11, 2007 at 10:42 pm

Best Buy ALWAYS charges more for items than most other stores. This comes as no surprise whatsoever.

used cisco

On August 11, 2007 at 11:08 pm

Yes, this is lame, but MSRP does stand for manufacturer SUGGESTED retail price.
Stores can charge whatever the market will bear. I have noticed this a lot at a lot of stores. When the Wii launched Kmart had all the accessories for $4 over retail. The fricken wii points cards for $23.99!


On August 12, 2007 at 3:58 am

Okay, don’t buy it. Go away.

oh….I SUGGEST you buy other places than BBY.

Go buy at CC, just don’t get the service plans, they won’t help when they go under in a year.

Sprint Guy

On August 12, 2007 at 7:35 am


Is Circuit City really any better ?

CC was the store charging people $30 to install Auto Updates on the Xbox 360
which is a worse crime than taking advantage of a free market system captitalism and the American way.

Heres a Picture. - $100,000 online in one year

On August 12, 2007 at 9:38 am

Best buy rarely has the best price. What they have is a store that makes it easier to return things than those online guys. And eliminates the shipping wait.

One Man. One Year. $100,000 online. Not so impatient I’d buy XBox peripherals @ Best Buy.


On August 12, 2007 at 9:45 am

I personally prefer CC. They once replaced a set of my father’s car speakers, even though they were way the hell out of warranty. They glue on them had dried out causing the speaker cone to separate from the frame. Of course it’s something that just plain shouldn’t happen to a speaker, but they still didn’t have to replace them. I know a lot of places, like BB wouldn’t have.

heartless angel

On August 12, 2007 at 9:47 am

They’ve been doing this for a good while. a couple of weeks ago i saw in their weekly ad they had the play & Charge kit on sale for $19.99, on sale! best buy is good for many things, but gaming accessories is not one of their strong points.


On August 12, 2007 at 10:13 am

Isn’t it Best Buy’s policy that if you bring in an ad for a better deal somewhere else, they’ll at least match that price? Or is that an old policy?


On August 12, 2007 at 10:19 am

this is lame. msrp is a SUGGEST retail price. it’s not fixed. hellooo. if it’s too high for you: DON’T BUY AT BEST BUY. don’t be such idiots.


On August 12, 2007 at 10:29 am

This has been going on at BB for almost a year now. The idea is that there’s a certain amount of difference that people will pay over somewhere else because they’re already there.

They hope that this difference is small enough that people will not go somewhere else, but large enough that it could add millions a year to their bottom line and for the most part, they’re right.

seo ranter

On August 12, 2007 at 10:31 am

I never shop at Best Buy. The prices are always rediculous. I can get the same stuff cheaper at Circuit City and CompUSA.


On August 12, 2007 at 11:01 am

Not a surprizing article…I don’t live in the states but the same thing seems to be happening @ Wal marts across canada where everything is also getting repriced about $3 more but not only Microsoft Products but all next gen console perhipherals (ex. sixaxis was $59.99 like everywhere else now they are charging $62 something) these companies are just getting worse


On August 12, 2007 at 11:26 am

so… let me this get this straight. As demand goes up, and the supply stays the same, the price goes up? I just …. I just can’t believe it!

How dare Best Buy take advantage of low supply and high demand to make money! I mean, the whole reason for communism is that everything is the same price everywhere right? :roll:


On August 12, 2007 at 11:40 am

Given that console manufacturers leave very little profit margin for retailers I can’t say I’m all that surprised.

RC Collins

On August 12, 2007 at 12:00 pm

Since when was it law that you had to go to Best Buy to buy things? It is called comparing prices! If you are not shopping around for the best prices you desiver to be out a couple bucks here and there.



On August 12, 2007 at 12:26 pm

i would never buy anything at best buy i only go there to look at how things look before buying them online somewhere else :mrgreen:


On August 12, 2007 at 1:46 pm

I’ve always said that Best Buy rarely is…


On August 12, 2007 at 2:42 pm

Circuit City on the other hard fires people, then rehires the same people at 1/3 less the pay they were getting when they worked there. Most times people at CC have no clue what they are speaking off when it comes to products.
Best Buy is nothing but a RIP OFF place as well, all the sales people think everyone that walks into their store does not know about any of the product.
I personally enjoy my online shopping, yea it takes some time to get here, no problem, still got it cheaper.


On August 12, 2007 at 4:56 pm

Why raise the price of something when the RRP is lower? Surely they should be trying to cut the price to get more business. Over here in the UK if an online retailer isn’t cheaper than the shop price you wouldn’t even look at the website again.


On August 12, 2007 at 5:15 pm

This is nothing new, this is what Best Buy does and has always done. They have a (reasonably) good price on primary items and then charge ridiculous prices for all the little crap you have to buy to go along with it.

I bought a surround sound kit from them once at a very good price. I went looking for some speaker mounts (little molded plastic things that typically cost about $25 for a set) and they wanted 90$ for a set.

So long as you’re aware of this though, it’s not that big a deal. Just by your accessories somewhere else.


On August 12, 2007 at 7:21 pm

Why is this a story? If you want to buy Xbox 360 peripherals at Best Buy and don’t want to pay over MSRP, simply price match. Done. Wish this was digg, so I could say buried as inaccurate. Nuff said.

Gamer Dud

On August 12, 2007 at 7:54 pm

Okay best buy is okay but circut city is better but geek/nerd heaven is



On August 12, 2007 at 10:03 pm

Best Buy will price match any sale price from another store. I got my Samsung DLP for $400 off because Fry’s had it on sale. Also, Best Buy’s customer service is far better than Circuit City. You walk into CC and you’re lucky to do any product comparison because they’re product demos are trashed and/or missing, no power connected to them, mispriced. We started going solely to BB when my $1000 camcorder that I bought a 4-year warranty on died after 3 years and 8 months and they gave me the full amount back in credit to puchase a brand new HD camcorder. Now with the Rewards Zone points we purchased a refrigerator, two HD TV, a Nintendo Wii, and the HD camera and so we’ve gotten over $75 in gift cards to use how we want. Sorry but CC and Fry’s have nothing on Best Buy’s customer service.


On August 12, 2007 at 11:18 pm

It’s normal. Maybe you don’t know but since less-price centers, like WalMart, arrives, the video games retailers are making less and less money. I’m working at FutureShop and we’re doing this since years. We’re selling Boogie 5$ more becasue there’s a mic included, we’re selling the Wii 10$ more because it’s rare and since regulars customers are not looking for better price, we do not price beat anything. But the worse part is that they do not modify the cost in the system so anybody can deals videogames and we’re not allowed to buy it at a good price in Staff pruchases


On August 13, 2007 at 12:13 am

You may be able to get stuff a little cheaper at CC or CompUSA, this is true. I know sometimes they have good deals on games, and DVD’s and all that and its awesome. Just see how long it last because…..oh yeah one closed a ton of stores, and the other closed stores, then fired people and hired them back at a heck of a paycut. Also you can buy stuff online but good luck if anything is wrong. I know I am on my 4th Xbox 360 in less than 6 months and they help me everytime with no trouble or questions.


On August 13, 2007 at 10:58 am

As someone who has Worked for both Circuit city and Best buy. I feel I have a understanding of both companies. Best buy has been doing this for at least the last 5 years. Secondly Best buy feels like walking into a Mcds designed to get you in and out fast. It feels very corporate and bland. Circuit city on the other hand I have found tends to have sales and techs that act more naturally. and Treat folks how any normal person wants to be treated. the Ambiance in the store is readily apparent. As far as pricing most of the time Circuit city does tend to have better pricing across the board. And I have been told this by customer’s themselves who shop at both stores. This is no suprise to me.


On August 13, 2007 at 12:02 pm

Sorry but CC and Fry’s have nothing on Best Buy’s customer service. by sg_sliv

You think that BB customer service is great? Perhaps in some “one store city” where everyone knows each other, therefor Billy could not be an ass to Bob, because then Bob would kick his ass on way home later.
Every single customer service rep that work at BB is told during the training that “they are only customers, 99.9% of them dont know jack about the products they are wanting to purchase, tell them whatever you want, just so they buy it”. This is coming from one of the Regional Manager for BB.
This is why they can tell you ” We do not want you as a customer anymore, please leave the store” and this is right after you confront them with the fact that you do know what you are after, and you do have a very good product knowledge.

Look at the Geek Squad, the only real job title they have is “salesman”, they have been told every training, “When you walk into customers home, make sure you leave with an invoice that is at least $250 or more, no matter what kind of a job you do” — and you call this “Customer Service”? My 7-eleven has a better service then that.



On August 13, 2007 at 3:28 pm

why goto tyCity or WorseBuy in the first place?
who hasnt had to? U r all WINErz! get Lifes :roll:

you guys are stupid..

On August 23, 2007 at 10:18 pm

so if you guys think this is so outrageous, you have 2 options…
1. Do not buy from best buy
2. Go to best buy and quote a competitors prices, and they will at least match them if not beat them.

if someone is willing to pay more money for the same items they dont deserve to handle their own finances and i would not feel sorry for them if they get robbed blind


On September 24, 2007 at 6:52 am

This is totally silly. If you buy through xbox you have to pay shipping charges. CC is a lesser quality store and CompUsa just went under. BB also offers service and product replacement plans on their games and their consoles. You can buy it at xbox for 19.99 plus 5 dollars shipping or pay 22.00 for it at BBY. Seems like BBY is the better choice. CC is on its way out the door. Their service plans suck, their store sucks, their merchandise selections is half of BBY. I love BBY and have been shopping there for years and years. Always will… They stand behind their product, their customers and their employees.

Eric P

On October 3, 2007 at 9:39 pm

You people are lame purchasing from any of these stores BB CC, just buy online.


On May 27, 2009 at 11:14 pm

makes me laugh inside alittle since circuit city went the way of the dodo bird.