Man Gets Screwed by Bank, Gaming Companies, & Chinese PayPal
Here’s a story that will make you thankful for the American judicial system. A Chinese man mysteriously lost the equivalent of $2570 when attempting to make online banking transactions, with the funds going to pay for subscriptions for various games he’s never played in his life. The icing on the cake? He’s trying to sue to get his money back, but he’s facing several large companies and institutions — including his bank — that are all claiming innocence and putting the blame on him.
Shao, a 47-year-old non-gamer, was attempting to conduct some online banking in September. After following the instructions on the pamphlet that came with his ATM card, Shao tried to put 8,000 yuan ($1,285) into his Alipay account — the Chinese equivalent of PayPal. After receiving a message that showed his transaction was complete, Shao was then greeted by another message saying his payment failed.
Shao checked his bank balance to find that 8,000 yuan had been sent to Shanghai Giant Corporation, a gaming company. He called Giant and asked them to put a freeze on the account that received his money and to have the money returned to him. Giant denied his request.
One month later, Shao tried to purchase an 8,000 yuan camera on Taobao.com, the Chinese equivalent of Ebay/Amzaon. After trying to transfer the funds to his Alipay account, the money this time wound up paying for a subscription with gaming company The Nine. Once again, Shao tried to have his money refunded, and once again, his request was denied. The Nine was kind enough to inform Shao that the account belonged to one “Han Qingqing,” who had immediately emptied the account of cash, converting it to online subscription renewal vouchers that were distributed to 40 different online accounts.
Shao decided to sue his bank, The Nine, Giant, and Alipay in an attempt to recoup his 16,000 yuan ($2570) as well as any additional legal costs he may incur. Giant and The Nine both claim that they are not at fault, Alipay stated that Shao isn’t a customer of theirs and that the real holder of the online transactions account is the People’s Bank of China, and the bank blamed Shao for likely having a virus on his computer and not responding to the issue quickly enough.