Microsoft Facing a Lawsuit Over Xbox Live Issues
Stories like this really make me shake my head. Three Texans have filed a lawsuit against Microsoft on behalf of themselves and others who have had trouble connecting to Xbox Live. The lawsuit claims that Microsoft was aware of the influx of new traffic Xbox Live would see from the holidays.
“Microsoft knew the increase in subscriptions would increase game-play on its servers, yet failed to provide adequate access and service to Xbox Live and its subscribers.”
Specific damages weren’t mentioned other than to say that they are greater than $5 million. That’s far from what Microsoft has offered up as an apology – an as yet unnamed Xbox Live Arcade game.
It seems highly unlikely that this lawsuit will go anywhere, but we’ll keep you posted.