NCSoft Confirms They Can’t Save City Of Heroes

Sad news for the online super hero community today, as NCSoft has confirmed that a last minute save for the doomed City of Heroes MMORPG won’t be possible. Since the announcement that the long-running MMO stalwart will be shuttered by the end of 2012, fans have waged a dedicated, if misguided attempt to convince NCSoft to recant and find a way to save the game from death. Unfortunately, as everyone not trying to save the game has pointed out, the financial necessities just aren’t there.

The bad news was broken in a statement to NCSoft’s official site. Hereit is in full:

City of Heroes® Players and Fans,

We wanted to let you know that your voices have been heard and your concerns have been taken into serious consideration. We appreciate the overwhelmingly constructive and positive messages in the emails, notes, and packages you’ve sent in support of the game. It has not been an easy decision for us to close Paragon Studios® and prepare to shut down City of Heroes. We’ve exhausted all options including the selling of the studio and the rights to the City of Heroes intellectual property, but in the end, efforts to do so were not successful. City of Heroes has a special place in all of our hearts, and we want to ensure its reputation and the memories we share for the game end on a high note.

Once again, we will be holding events throughout the process of preparing for the game’s end, and we encourage players and fans of the franchise to join forces and enjoy their time in a game that we’ve enjoyed supporting for more than eight years.

The NCSOFT® Team

This is of course completely understandable; after all, the problem was revenues and players, neither of which were coming in numbers large enough to justify continued production. It’s also sad too, though it does at least sound like they’re planning to go out with a bang.

One can always hope that they decide to release the server coding, so that players could create their own hubs with which to continue playing.

Via Joystiq

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6 Comments on NCSoft Confirms They Can’t Save City Of Heroes


On October 3, 2012 at 4:27 pm

If even half of the people that cried about the game dying gave up 5 bucks a week to buy stuff from the paystore they probably could of survived.

Not alot of content but they could of stood afloat.


On October 3, 2012 at 7:16 pm

Actually that was impossible. When the announcement came up, they also turned off the ability to renew/make a new subscription, and you could not buy any more market points. Otherwise I’m sure it would have been one of the efforts behind it.


On October 3, 2012 at 11:08 pm


Not only was it not possible for players to give up 5 bucks a week due to NCSoft shutting off the transaction system, that wasn’t the problem. Most of of the players who were rallying to save the game, myself included, had already invested money by purchasing long term subscriptions to the game ON TOP of spending money in the store on a regular basis. All the people who had these “outstanding balances” were given full refunds, which only confirms that our (the players attempting to save the game) money wasn’t enough.

Sadly this has been a long time coming, but in my mind that still does not alter the fact that until the player’s protested, NCSoft was not handling this situation with any intent to “ensure its reputation” in a positive manner.


On October 3, 2012 at 11:56 pm

As David pointed out, new subscribers would have been impossible since the closing was already in progress when it was announced. But, I’m sure the company had the data to support this decision. Ultimately, NCSoft is in the best position to know if there was any realistic chance to keep the game going, and apparently there wasn’t. As sad as it must be for those still playing this game, they had to know that their efforts were in vain. It was never a question of how devoted those people were, it was simply that there were too few of them.


On October 4, 2012 at 8:00 am

Never played it, but still disappointing. Sucks when a game that so many enjoy has to shut down. Giving out the source code just seems like the right thing to do, though. It’s something I think every MMO should do as it dies.


On October 4, 2012 at 1:11 pm


Actually it was possible before they started even announcing the game would be brought down. If people truly liked this game they would of supported it from the getgo.