Origin PC Stops Offering PCs With AMD GPUs

UPDATE 2: AMD responded with an official “no comment.” So far, we have no word on when, if at all, AMD was informed of the move.

UPDATE: When pressed for further comment, Origin PC CEO Kevin Wasielewski replied with the following statement:

“ORIGIN PC is dedicated to providing the best experience for our customers and right now that is with NVIDIA GPUs.  It’s not about brand loyalty or marketing, our loyalty is 100% to our customers.  We work very closely with numerous manufactures and we are constantly testing and validating the latest hardware to provide options for our customers.  Parts that ORIGIN PC validates have to provide an extremely high level of performance, stability, and support.  As hardware changes and evolves, so do we.  We will continue to focus on providing the best possible experience for our customers, regardless of brand name, and devotedly dependent on customer satisfaction.”

Regarding Origin PC’s new Battlebox partnership with Nvidia:

“The NVIDIA Battlebox promotion that is currently running with Origin PC and other system builders that work with NVIDIA has absolutely nothing to do with our decision.  We have been included in other NVIDIA promotions in the past as well, this one just happens to be running right now.”

Original Story

Origin PC, one of the best-known boutique gaming PC manufacturers around, will no longer ship PCs with AMD GPUs.

Polygon broke the news just a few minutes ago, and it sounds like the decision to cut AMD out came from both customers and Origin PC employees alike.

“Origin PC is dedicated to providing the best experience for our customers and right now that is with Nvidia GPUs. It’s not about brand loyalty or marketing; our loyalty is 100 percent to our customers,” said Kevin Wasielewski, co-founder and CEO of Origin PC, in an email to Polygon.

I reached out to Kevin Wasielewski about the strategy shift as well, and his response echos the “customer first” strategy outlined above:

“We feel the best experience for our customers is NVIDIA right now. This is from customers and our own support staff’s feedback.”

Alvaro Masis, one of the support managers at Origin PC, added that AMD GPUs were giving Origin problems on nearly all fronts: overheating, performance, scaling and driver support.

While losing a partner like Origin does not spell doom and gloom for AMD, it’s a pretty substantial PR blow to the Radeon graphics team. With new AMD cards — the R9 and R7 series — on the way later this month, maintaining partner relationships is crucial.

We’ve reached out to AMD for comment, and we sent additional questions to Origin PC as well. Updates will be added as more news comes in, so stay tuned!

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8 Comments on Origin PC Stops Offering PCs With AMD GPUs

Evernessince

On October 4, 2013 at 11:22 pm

Why can’t he just tell the truth and say nvidia is paying them? I mean cmon, all three frickin consoles are packing amd and you guys are gonna say amd ain’t up to snuff?

Russell

On October 5, 2013 at 1:15 pm

I love my 7970, the only reason I would ever go back to nvidia is driver support.

JC

On October 5, 2013 at 10:32 pm

This has nothing to do with “providing the best experience for our customers”, it’s about money and nothing else.

Even if that wasn’t the blatant case, I’m not about to start taking things EA says to heart or as anything from their P.R. department as something worth serious discussion.

One thing worth nothing here is how nVidia seems to be reacting to AMD graphics hardware now being used in virtually every new console, it’s clear they’re pulling all the strings they can and throwing money at every chance to improve their appearance to anyone willing to cash the cheques.

JC

On October 5, 2013 at 11:20 pm

http://semiaccurate.com/2013/10/05/much-nvidia-pay-origin-pc-drop-amd/
How much did Nvidia pay Origin PC to drop AMD?

So with this in mind SemiAccurate did some calling around and the answers probably won’t surprise you. Multiple sources all said the same thing, a certain Nvidia marketing person, they all called him Bryan for no particular reason (http://nvidianews.nvidia.com/content/detail.aspx?ReleaseID=0&NewsAreaId=30), has been calling around to all the Tier 3++ gaming PC makers offering large dollops of funding to dump AMD GPUs or so the story goes. Multiple SemiAccurate sources say this number is in the six digit range, several gave exact figures but asked us not to publish them. This isn’t direct cash payments but more towards MDF funding, product discounts, and other quasi-legal kickbacks that are directly tied to and based on sales volume of AMD GPUs. More details were given to SemiAccurate but we were asked not to publish the exact terms to protect our sources.

commissar

On October 6, 2013 at 7:23 pm

yeah… customer feedback…. sure…
bull. i’m running a 7970 right now, and I’ve had zero issues with it. amd is better than nvidia, nvidia just payed them off.

lol

On October 7, 2013 at 6:42 am

lol my computer is better.

Redphyve

On October 7, 2013 at 2:08 pm

This is on the Origin Forum from Richard Cary, one of the founders or Origin.

http://niche.originpc.com/showpost.php?p=64304&postcount=10

Meir Elazar

On November 6, 2013 at 6:28 pm

Origin who? Never heard of them.