PSN is F–king Back!!!!

Oh man, I guess I wasn’t expecting this right at this moment. Anyway, PSN is back online for at least parts of the United States, and the service restoration update has begun rolling out around the world. On PS3 you’ll be prompted to download firmware update 3.61, but that won’t necessarily get you back online yet. Once it is back up for you, you’ll have to sign in manually form the XMB, and you;’ll be immediately prompted to change your password.

There isn’t a strict timetable for the rollout to hit certain regions, so if you don’t have service again, just sit tight. As of 3 am ET, the service is back up in all of the US and Canada. Europe is next, but as of noon ET Sunday Sony has not said any service on the continent has been restored yet.

Sony still hasn’t said what free stuff we’re all getting in the “Welcome Back” pack. The Playstation Store is not a part of this first phase of service restoration anyway.

Here is Sony’s press release about the return of the Playstation Network.

TOKYO, May 14, 2011 /PRNewswire/ — Sony Corporation and Sony Computer Entertainment (SCE) announced that Sony Network Entertainment International (SNEI, the company) will today begin a phased restoration by region of PlayStation®Network and Qriocity Services. The phased restoration will be on a country by country basis beginning in the Americas, Europe, Australia, New Zealand, and Middle East.

The first phase of restored services for these countries and regions will include:

Sign-in for PlayStation®Network and Qriocity services, including the resetting of passwords
Restoration of online game-play across PS3 and PSP
Playback rental video content, if within rental period, of PlayStation Network Video Delivery Service on PS3, PSP and MediaGo
Music Unlimited powered by Qriocity, for current subscribers, on PS3 and PC
Access to 3rd party services such as Netflix, Hulu, Vudu and
‘Friends’ category on PS3, including Friends List, Chat Functionality, Trophy Comparison, etc
PlayStation Home

Increased Security Measures

As the result of a criminal cyber attack on the company’s data-center located in San Diego, California, U.S.A., SNEI shut down the PlayStation Network and Qriocity services on April 20, in order for the company to undergo an investigation and make enhancements to the overall security of the network infrastructure. Working closely with several respected outside security firms, the company has implemented new and additional security measures that strengthen safeguards against unauthorized activity, and provide consumers with greater protection of their personal information.

The company has made considerable enhancements to the data security, including updating and adding advanced security technologies, additional software monitoring and penetration and vulnerability testing, and increased levels of encryption and additional firewalls. The company also added a variety of other measures to the network infrastructure including an early-warning system for unusual activity patterns that could signal an attempt to compromise the network.

“I’d like to send my sincere regret for the inconvenience this incident has caused you, and want to thank you all for the kind patience you’ve shown as we worked through the restoration process,” said Kazuo Hirai, Executive Deputy President, Sony Corporation. “I can’t thank you enough for your patience and support during this time. We know even the most loyal customers have been frustrated by this process and are anxious to use their Sony products and services again. We are taking aggressive action at all levels to address the concerns that were raised by this incident, and are making consumer data protection a full-time, company wide commitment.”

“During the past 18 months, we’ve seen a dramatic rise in the volume of cyber attacks, their sophistication and their impact on businesses. Thwarting cyber-crime requires an evolutionary approach to security that is well integrated, reduces risk exposure and improves efficiencies,” said Francis deSouza, Senior Vice President, Enterprise Security Group, Symantec. “Today’s cyber crime attacks are proving to be more covert, more targeted and better organized than those we’ve seen in years past. In working with Sony on the move of their data-center, it’s clear they’re implementing measures to reduce security risks moving forward.”

As an additional measure, Fumiaki Sakai, president of Sony Global Solutions Inc. (SGS), has been appointed acting Chief Information Security Officer of SNEI. In addition to his current role at SGS, Mr. Sakai, in his role at SNEI, will work to further reinforce overall information security across the company’s network infrastructure. Mr. Sakai will lead the recruiting effort in finding a new and permanent CISO for SNEI. As CISO, Mr. Sakai will report to Tim Schaaff, president, SNEI, as well as to Mr. Shinji Hasejima, CIO, Sony Corporation.

“While we understand the importance of getting our services back online, we did not rush to do so at the expense of extensively and aggressively testing our enhanced security measures. Our consumers’ safety remains our number one priority,” Hirai continued. “We want to assure our customers that their personal information is being protected with some of the best security technologies available today, so that everyone can feel comfortable enjoying all that PlayStation Network and Qriocity services have to offer.”

The restoration of the services across the Americas, Europe, Australia, New Zealand, and Middle East are beginning, and consumers will be able to enjoy some of the online functionality provided by both the PlayStation Network and Qriocity services. Phased restoration in Japan and other Asian countries and regions will be announced in due course. The company expects to have the services fully restored by the end of May 2011.

The company will be offering customers a “Welcome Back” package of services and premium content to all registered PlayStation Network and Qriocity account services. The details of this program will be announced in each region shortly.

For more information about the PlayStation Network and Qriocity services intrusion and restoration, please visit or

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12 Comments on PSN is F–king Back!!!!


On May 15, 2011 at 1:06 am

Thank you playstation for considering and holding or privacy to the highest standard we have enough to worry about without people evading and exploiting our privacy. further more if anyone questions your judgement on this than clearly they don’t care about their privacy. i am a true playstation fan and as the wait has been frustrating it is my understanding that sometimes you have to wait and be patient for the things we love…always a fan Tom


On May 15, 2011 at 2:45 am

‘always a fan’ – silly fanboy thomas


On May 15, 2011 at 4:29 am

s =

Zero Bandwidth

On May 15, 2011 at 8:49 am


Learn 2 PC and ask your parents to update their CC information for you. XBOX = FAil / PS = FAIL < PC = ENOUGH SAID!


On May 15, 2011 at 9:19 am

@thomas it’s funny because if Sony really held privacy to the highest standard wouldn’t they have implemented these security “updates” in the first place? And by “updates” I mean putting any security in at all. All this that’s happened is pretty much Sony’s fault because they didn’t want to spend the money on basic server side securities because they thought their hardware was infallible. Sony has always been junk and will always be junk.


On May 15, 2011 at 9:44 am



On May 15, 2011 at 9:48 am


They respected people privacy so much that they tried to subpoena Geohot’s website host for the IP records of anyone who accessed it, even if it was just to read his instructions Sony wanted their information. To me thats not respecting privacy, especially when the instructions were to just restore features originally sold on the Playstation.

Sony has lost a lot of business to this and I hope they learned their lesson.


On May 15, 2011 at 10:19 am

Sony is not the victim! Sony should of had better security in the first place! The consumers are victims for trusting Sony with their information.


On May 15, 2011 at 2:37 pm

as i read the article i really expected more whiny comments about how people miss teh noob kills, and such. the comments, excluding thomas’s, has really givin me more hope. unfortunately sony is going to hammer in the term “criminal cyber attack” and make anon out to be the boogie man that everyone must fear. but in reality, you don’t have to fear hackers, you have to fear thiefs. which is nothing new. this smells of the bush admin tactics. lol


On May 15, 2011 at 5:13 pm

i still cant logg in how do i change my password?

Ron Whitaker

On May 17, 2011 at 5:47 am

To change your password, you have to log in from the PS3 your account was tied to. Once you do, you’ll be prompted to change your password.