Rockstar Warns of Character Erasing Bug in GTA Online
It’s just sitting there, so sweet and innocent, its message an invitation to right a wrong. It’s the Grand Theft Auto Online “Retry” button, and you can’t trust it, man.
One of the most annoying bugs in GTA Online’s laundry list of launch issues is the sudden and inexplicable disappearance of saved characters along with all of their loot. If you’re the unfortunate victim of this digital tragedy, a normal reaction would be to hit the “Retry” button to reconnect to Rockstar’s servers. Do that, though, and you risk losing your character forever.
In a fresh post on the Rockstar Support page, the studio outlines the issue. If you log onto GTA Online and your character selection screen appears empty here’s what you should not do: 1. Hit Retry in an effort to reconnect/reload. This actually acts like a save, leaving you stuck with an empty character select screen. 2. Create a new temporary character. This will also likely overwrite your existing character and clean out all of your experience and cash.
Instead, Rockstar recommends this workaround: Back out to GTAV Story Mode and try re-entering GTA Online through the pause menu (repeat or wait until Rockstar cloud servers are back up).
So remember, the Retry button is actually an evil character-destroying monster in disguise and creating a new character is a step by step process to completely erase your past.
Yeah, Rockstar might want to fix this one immediately.