SimCity Players Petition EA To Remove Always-Online DRM

SimCity has faced a host of problems since its launch. Players have faced frequent disconnects and have generally been unable to play the game the way its developers intended.

The problem appears to have gotten completely out of hand, bringing about numerous requests for refunds. As server issues persist, retailers like Amazon have pulled the title from being sold.

There’s little doubt that EA continues to work around the clock, and they have even made an attempt to alleviate some of the problems by disabling features.

Unfortunately, it may be too little, too late for anything to be done with SimCity in its present state, as any attempt to alleviate the burden on the game’s servers is simply going to come from the removal of even more features—such as the ones that prompted its always-online requirement in the first place.

To that end, the game’s customers have petitioned EA Games to remove the always-online requirement from SimCity and future titles—if only to prevent the same problems from happening again. The petition, which originally sought 20,000 signatures, has since breached the 23,000 mark and continues to grow as players demand the ability to play a game they paid for.

“When I, And millions of other people, buy a game that has a single-player experience. We expect it to work regardless of our connectivity to the internet, or quality of our connection,” reads the petition by Ryan Lashley. “EA has made this impossible, so many people with an unstable connection will not even be able to play the game in the first place, let alone anyone who wants to play on the go/with no internet connection.”

If you’re among those affected by the game’s problems, you can sign the petition here.

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8 Comments on SimCity Players Petition EA To Remove Always-Online DRM

lol

On March 7, 2013 at 7:12 pm

I suggest all you whiners read http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/ before you buy games, everyone has em, not just big bad EA.

“We do not guarantee that any Content or Entitlement will be available at all times, in all countries and/or geographic locations, or at any given time or that we will continue to offer particular Content or Entitlements for any particular length of time. We reserve the right to change and update Content and Entitlements without notice to you. Once you have redeemed your Entitlements, that content is not returnable, exchangeable, or refundable for other Entitlements or for cash, or other goods or services.”

You aren’t entitled to AND you agreed to it. This is BEFORE you even buy the game.

Activision has the same on the box for their COD games, saying pretty much the same thing.

So sit down, stop crying and be thankful they are offering the courtesy of even looking into fixing this.

Kevin

On March 7, 2013 at 7:52 pm

Yay for concern trolling comments!

Draxanoth

On March 7, 2013 at 7:59 pm

@lol

You don’t sign a TOS form. I don’t think there has ever been a court case where they successfully passed one off as legally binding. They create them so they have something to point to when they want to quiet the easily intimidated.

A class action lawsuit in this case might finally put a solid dent in the always on DRM fiasco.

Michael

On March 7, 2013 at 10:29 pm

Ok answer me this.
Why do gamers pay for like this knowing full well this is going to happen. This is all the gamers fault.
It happened with Diablo 3 and it will continue to do so.
What do you think will happen when the new consoles come out and they expect you to always be online to play your games? Especially single player ones.
Petitions wont solve if say no with you wallets from now on.

eezstreet

On March 8, 2013 at 3:10 am

@Micheal: Not everyone would have known that. Most people would have assumed, without prior knowledge, that the game, being a mostly single player experience, would have not had an online requirement. Look at Diablo 3. It was banned a while back in (I believe) Poland or France because it was never mentioned anywhere on the box that there was an online requirement.

While I can agree that buying an online game when you know that you’re going to have net issues is dumb, most people simply wouldn’t have known. They also wouldn’t have known that their service is being pulled.

take some of those games with online passes for instance. I’ll give you an example. Suppose you got the game at release, $60, brand new. But you don’t play it for a while, and eventually forget it. Then when you actually do get an opportunity to play it… Oh, you can’t. Kinda sucks buying a game that you can’t play, right?

Patches

On March 8, 2013 at 8:13 am

You would think they’d learn something from the Diablo 3 fiasco… Guess not…

I wonder if they where arrogant enough to think, when still making Simcity, that they’d do better than Activision…

JawaEsteban

On March 8, 2013 at 9:00 am

There’s a big difference between D3 and Simcity, and I think EA was smart enough to realize it. Very different user bases. Diablo enthusiasts are, by and large, mainstream gamers. Most of them have bought plenty of other titles and are relatively familiar with the gaming industry as a whole. Yeah, they got burned on D3. Pretty sure it won’t happen again. A ton of the Simcity core fans, the ones who have spent the last ten years working on Simcity 4 as a hobby, are not mainstream gamers and many were completely unaware that the Diablo series even existed much less the fiasco surrounding D3. I know for a fact from browsing fan forums that Simcity was going to be the first game purchase a lot of series fans had made in the last five years. Can’t really paint them with the ‘shoulda known better’ brush, cause many of the poor SOB’s just didn’t know.

Hopkins

On March 12, 2013 at 10:49 pm

@lol, we’re not “whining”, we just disagree about “always-on” DRM.

No one should have to read the fine print, it’s “Sim City” for christ’s sake! A massive franchise, a single player experience traditionally played without the requirement of an internet connection.

I hope EA sort this mess out. I have a lot of support within EA, from former colleagues and this type of DRM stinks.

All gamers want to do when they buy games is to play them immediately. There’s no point in setting up lots of barriers before they can play.

I’ve been designing games for 25+ years now, and aside from Diablo 3, and now Sim City, not ever have I seen such a highly anticipated game fall so quickly even before players get a chance to play.