Sony Finally Issues Statement On PSN Outage: Your Private Data May Be Compromised

Only 20 minutes ago we posted what, at the time, was the latest on the Sony PSN outage. After nearly a week of dithering, minutes ago Sony finally issued an official statement on the Playstation blog, and it’s serious:

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.

While we have nothing but contempt for hackers who seek to compromise private information, it is inconceivable that Sony wasn’t aware of this possibility days ago. It is inexcusable and absolutely astonishing that they waited this long to admit the possibility. If the worst turns out to be true, then their decision to ignore the problem likely gave those who obtained user data much more time to abuse it.

We highly recommend that PSN customers check their financial records and make certain you haven’t been compromised.

The full statement can be read on the PlayStation blog.

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