Stewart Gilray Thinks You’re Overreacting To PSN Hack

Just Add Water’s Stewart Gilray spoke with Eurogamer last night about the PSN network shutdown and Sony’s handling of the debacle, and he thinks you’re taking it too seriously. “To use a phrase my dad used to say,” Gilray said, probably with the affected, folksy accent of a campaigning politician, “it’s a lot of wind and p**s.” Say it ain’t so, Stew!

“I have to say, the press yesterday ripped Sony a new one wider than the Channel Tunnel. Yes, it’s up to 77 million PSN IDs, or 35 million master accounts – the rest are sub accounts. It’s bad. But to look at it laterally, you’re now one of 35 million people who could get their details leaked out and used by somebody else.

“But when you look at things like Play.com for example, which had 1.4 million details ripped last year, you’re one in 1.4 million. There’s a much higher chance of your stuff being used from Play than there is of your stuff being used from the PlayStation hack.

“I’m not saying it’s good. It’s bad. But I don’t think half the criticism they’ve got has been deserved. They have gone about it the right way.”

Gilray was probably right when he he said “I can’t see 35 million people unsubscribing from PSN,” but as for the criticism heaped on Sony, we’re leaning toward ‘richly deserved’. It’s true that being one of 35 million people is less risky than being one of 1.8, and potential hacking is obviously a risk for any entity with a huge online network and millions of customers. But that isn’t why people are mad at Sony. People are furious because Sony has from day one behaved like Ponzi scammers trying to keep the con afloat for one more day. They denied the hack for 2 days, then admitted the hack but downplayed the significance, and waited nearly a full week before informing their customers that private member data had been compromised.

Making matters worse, after getting raked through the coals for having sat on that rather important fact for so long, a sitting US Senator demanded Sony answer for the delay. Sony had the audacity to claim that delay was because they were conducting a ‘forensic’ investigation. However this eventually shakes out, you can’t help but conclude that Sony was hoping to keep this problem under wraps for as long as possible.

Most people probably won’t care if their data was compromised, at least not enough to quit PlayStation Network. But customers should be concerned about Sony’s behavior. People ought to be informed immediately when they’ve been put at potentially serious risk. Had Sony come clean on day one, they would have looked like heroes, kind of, for having taken action to inform and reassure their customers.

More importantly, they could have avoided all of the criticism Mr. Gilray thinks is just ‘piss and wind’.

The complete interview can be read on Eurogamer.

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4 Comments on Stewart Gilray Thinks You’re Overreacting To PSN Hack

Aids

On April 29, 2011 at 4:15 pm

God this guy is stupid. Sony is a corporation who put out their a product and at the time they had full faith in it. Sony was stupid enough to not have measures in place already before this bombshell dropped. Only an idiot would protect pure incompetence and negligence. They’ve been in business for how long and you make it out like “oh it’s not COMPLETELY their fault”. With the rate data and information travels these days and how long they have been in business it is completely their fault for not keeping up in the current era.

Hundreds of thousands of people and information is out in the open for idiots. Not to mention most these people are to stupid to drop their debit cards and stuff so people can’t access there bank accounts (because the average consumer is a moron).

Ross Lincoln

On April 30, 2011 at 1:27 pm

I assume the ‘you’ in your comment is aimed at Stewart Gilray. If so, I agree. People have a legit beef against Sony and insulting them for being a bit pissed off at having been compromised and then the threat to them obfuscated and misrepresented is arrogant.

However, if by ‘you’, you meant me then I need to go have a long, soft cry alone for a while.

Dan

On May 3, 2011 at 9:43 am

I agree with the fact that it’s their fault for trying to deny getting hacked. Although a reply to Aids, getting hacked could of happened to anybody, if hacking was so simple to prevent, nobody would get hacked? For example, Microsoft has been creating operating systems for years yet users of Windows still get hacked.

Just as you improve systems to prevent hacking, hackers improve ways of hacking. If you are the target of a good hacker, the chances are, the hacker will find a way to hack you.

Austin

On May 3, 2011 at 12:00 pm

i totaly agree im about to sue psn