Posted on September 13, 2007,

Texas GameStop Manager Only Sells to Good Students

gamestop.JPGIf you want to buy games from a certain GameStop in Texas, you’d better make sure your grades are in check, first.

A GameStop manager in southern Dallas, Texas is requiring children who come to the store to purchase games to have their parents confirm that they are getting good grades. And not only that, but the kids have to mind their manners, too.

“They know when they come in here, they do not curse, they do not use the N-word, pull your clothes up,” Brandon Scott, the GameStop manager, said in a recent article by WFAA-TV. “I’m probably going to get in trouble for this, but to me it’s worth it, because the kids understand that somebody cares.”

Some students might think this is a bit harsh, but he’s all about the giving, too.

If you give me straight As with your teachers signature, endorsing it and your parent up here, I’ll buy you a brand new game,” Scott said in the article.

It will be interesting to see if anyone higher up in the GameStop chain of command will take any action. Retailers do have the right to refuse service to anyone, but I’m not sure if any retailers have come up with anything like this before.

The GameStop in question is located along the I-20 in Texas, though no specific information was given in the article.

via WFAA.com

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53 Comments on Texas GameStop Manager Only Sells to Good Students

Captain Fantastic

On September 13, 2007 at 3:18 am

this guy deserves a medal

If there are repercussions for what he’s doing, at least he can live with the fact that what he was doing was morally right.

Rollett

On September 13, 2007 at 4:10 am

Im sure there is… he’s stopping sales..

Joelteon7

On September 13, 2007 at 6:17 am

Well, we don’t know to what degree he’s stopping sales, but I agree with the Captain, he does deserve a medal. It’s a shame though, because this is what parents want from the games industry…and he’ll be given how much press coverage?

DrunkenCrowbar

On September 13, 2007 at 6:34 am

I don’t think that this will last for very long, they will lose customers for doing this and therefore the guys higher up in the system might say that either he should sell to everyone or he should find another job

Lucas

On September 13, 2007 at 8:20 am

I think its a very good step in the right direction.

Shodan561

On September 13, 2007 at 9:39 am

technicly this is not really good for the company, but for me this guy is a total winner, since i do still get good gradews, its not a problem for me

Xboxlenny

On September 13, 2007 at 9:45 am

$$ is $$. its good that he wants to see kids report cards before he sells a game, but what about students with challenges or have trouble with learning.

Who is this guy to judge weither some kid deserves a game. I dont think the head office will be pleased with this. If a kid cannot buy the game there, they are only gonna go to another place where they can. This guy will loose sales for the company. His heart is in the right place but a good or bad report card dont prove anything. Maby he needs to take a course himself in “Business”. Sales =$, $=profit. Profit= Him keeping his job.

weclock

On September 13, 2007 at 10:58 am

Who cares? Cash isn’t just cash.
I don’t want some kids bringing in drug money, or money they lifted off of other students. Sure, you could probably have good grades and still do those things, but what really is the probability?
I hope all Gamestops adopt this kind of philosophy, it will help keep kids from buying M rated games without their parents at least.

LaChandra

On September 13, 2007 at 11:53 am

Students with challenges or have trouble learning or in different classes and are graded differently. Granted there are some things you just don’t get so having mostly A’s and a C in one class isn’t bad at all. Plus I’m figuring this for younger students, middle school/junior high, if you need to have your parents with you.

Ron Whitaker

On September 13, 2007 at 1:27 pm

Three cheers for him. It’s entirely his right to refuse service to anyone, and to even place his own preconditions on sales if he so desires. It’s nice to see that some franchise owners have the guts to do things like this.

Besides, there’s only so much control the ‘home office’ has over the steps their franchisees take. I’d be willing to bet that several of the local parents are thrilled with this policy.

As a parent myself, I’d be 100% behind a policy such as this at the local EB.

@Lenny: This guy is a franchise owner, not some flunky hired by GameStop corporate. It’s his money that is at risk in making these types of decisions.

Comp Techie

On September 13, 2007 at 2:10 pm

Brandon Scott has taken a huge step forward in the right direction and I THANK YOU for doing so! If more ADULTS from ALL WALKS of life had this kind of attitude and the nerve to implement it, then a lot of the foolishness thats occurring with our teens today would definitely come to a halt. He is thinking of the kids well being and their education before his business, which is saying your education comes first then you can play. I am a parent of 3 and I totally support him and would support any other business that would do what he is doing!!!

The kids today think they are the adults and know everything! They have no idea what responsibility is or respect, let alone the importance of getting a good education which is key to a bright and promising future.

Liz

On September 13, 2007 at 2:17 pm

Oh man, I wish I could have thrown everyone that was dressed inappropriately or behaved terribly out of Hollywood Video when I worked there. Bravo, sir!

Armpit

On September 13, 2007 at 3:34 pm

This guy does deserver a reward!! And all stores should have some stand up manager like this. I love to see gutsy managers like this and he is a true winner.

And XBoxLenny as Ron Whitaker was said
- @Lenny: This guy is a franchise owner, not some flunky hired by GameStop corporate. It’s his money that is at risk in making these types of decisions.

With your comments shows why you shouldn’t be playing the XBOX so much and maybe working on your education… or maybe just get a job to get a sense of reality, once more showing why what this guy is doing is a great decision.

REM10

On September 13, 2007 at 3:56 pm

Umm… not to rain on anyone’s parade but I worked for GameStop for 6 years. There is no such thing as a GameStop “franchise”. All stores are corporate owned and manned by severely underpaid flunkies. This guy is hosed as soon as corporate or his district manager realizes what’s going on. Also, it is not this guy’s responsibility nor is it any of his business to prevent anyone from buying anything they please. We live in the USA… free remember? Parents have a responsibility to manage their kids, random strangers do not. If he really wants to be manager of the year, he needs to stop trying to make me reserve games that there will be millions of copies of and stop trying to sell me Game Informer subscriptions. I just want to buy my Pokemon and leave :mrgreen:

Ron Whitaker

On September 13, 2007 at 4:07 pm

@rem10: Yep. This IS America. That means I (as a business owner) can refuse service to anyone I want. It also means that you as a consumer are free to go buy somewhere else.

Freedom is a two way street, my friend.

Karauma

On September 13, 2007 at 5:41 pm

This is very interesting. But what about kids who don’t get grades. I’m home schooled and I have nothing to show for it. So would I get to buy a game? I saw him in interview on CNN today, and he didn’t strike me as an . So my guess would be yes, but who knows. I guess it all depends on his attitude.

somewhat

On September 13, 2007 at 6:08 pm

How about just showing up with mom, dad, an uncle, etc… and getting them to vouch for you. Then from what I read in the article, I’m sure he’d be ready to sell to you Karauma. Problem solved…

William

On September 13, 2007 at 6:54 pm

the thing we are all losing track of is the fact that video games are for adults.

Phil Migrowen

On September 13, 2007 at 7:24 pm

“This IS America. That means I (as a business owner) can refuse service to anyone I want.”

I hate to burst your delusional bubble, but you can’t actually refuse service to anyone you want and get away with it. In America antidiscrimination laws exist for the very reason of preventing business owners from refusing service to people based upon certain defined criteria such as race. While on the surface this manager’s policy would not appear to conflict with such antidiscrimination laws, the net effects of this policy certainly could violate them especially if a disproportionate number of those who are refused service are protected minorities. I certainly wouldn’t be surprised to see a discrimination lawsuit against this store and the Gamestop corporation eventually result from the implementation of this policy.

Nate

On September 13, 2007 at 8:49 pm

So he won’t sell to kids with bad grades, they’ll just go to walmart and buy the game anyway. It might be better just to offer kids with good grades some kind of discount promotion, that way he won’t get in trouble with the bosses who are surely looking at sales figures and don’t care about the grades of their customers.

Jeff

On September 13, 2007 at 9:05 pm

You need to make sure your grades are in check? As in _restrained_? I think a certain writer isn’t going to be getting any free games for good grades any time soon…

Jeff

On September 13, 2007 at 9:09 pm

PS: I don’t know anything at all about Gamestop’s corporate structure, but even if the guy _is_ a franchise owner he probably still has to answer to corporate. At least, that was certainly the case when I worked at Subway, which has approximately zero corporate stores (with one possible exception, if you’ve ever been to a Subway it’s been a franchise store): corporate was on our ass about a lot of things, pretty regularly.

Jayson Barclay

On September 13, 2007 at 9:10 pm

Bravo for this guy! If somebody had taken this attitude at the local Pacific Stereo I could have improved my grades, and stopped from my downward slide into despair, loneliness, and sloth with my trusty Atari 2600.

Jordan

On September 13, 2007 at 9:18 pm

This guy is the man, If a child is getting good grades; then they deserve a treat. If their slacking off then the least thing they need to be doing is playing games.

gamestop

On September 13, 2007 at 9:24 pm

what an idiot

it’s the parents job to make sure their kids don’t play/buy these video games, not his

dude

On September 13, 2007 at 9:30 pm

[quote]
“This IS America. That means I (as a business owner) can refuse service to anyone I want.”

I hate to burst your delusional bubble, but you can’t actually refuse service to anyone you want and get away with it. In America antidiscrimination laws exist for the very reason of preventing business owners from refusing service to people based upon certain defined criteria such as race. While on the surface this manager’s policy would not appear to conflict with such antidiscrimination laws, the net effects of this policy certainly could violate them especially if a disproportionate number of those who are refused service are protected minorities. I certainly wouldn’t be surprised to see a discrimination lawsuit against this store and the Gamestop corporation eventually result from the implementation of this policy.

[/quote]

I hate to break it to you but, if you had this guy watch your grades when you grew up you might know a little something more about how things work before went shooting off on random stuff.

When you enter a GameStop, or any Company for that matter, you enter a Private Organization and agree to THEIR TERMS OF SERVICE. In the real world that means they can refuse service to whom ever they please, when ever they please, anti-discriminatory laws do not apply in all situations you can shake a stick at. While it is economically unsound to deny business, goods,or services and make a sale, it is not against the law to refuse service to anyone. In order to apply those laws you speak of you must prove discrimination under the law. The company I work for denies the sale of services and goods all the time on price points and a variety of other things. Are you going to break out Civil law and say that we as a company cannot choose who we do business with. Please I want some of that stuff you were smoking when you got up this morning. I work for one of the top 10 advertising and safety incentive companies in the US. You don’t think we got there by lowering our standards.

S.T.A.L.K.E.R.

On September 13, 2007 at 9:30 pm

@ the moron above me

He’s not hurting by doing this, if the parents are doing their job then the kids won’t be there in the first place. He’s looking after the kids who’s parents don’t seem to care.

S.T.A.L.K.E.R.

On September 13, 2007 at 9:31 pm

bah, my comment was toward “gamestop” not “dude”

asdf

On September 13, 2007 at 9:39 pm

Just to clarify: All Gamestop stores are corporate owned. There are no franchise stores that exist under the Gamestop name.

I applaud the guy’s intentions but the higher ups at Gamestop are probably gonna sack him.

Random

On September 13, 2007 at 9:42 pm

Amazon.com
Ebay.com

just to name a couple…. I hate gamestop (in general). I hate there business practices and I hate how they nickel and dime you just to make money. Even thought I think this is a great idea it is still wrong to do this. I made horrible grades in school. Yet I was very well behaved. I would never use the N-word and maybe I cussed a few times, but I knew when and where to do it. I’m also a responsible individual. Now granted anyone who doesn’t get the best grades isn’t someone you would see as “responsible”, but there are a few in the bunch.

Anyway, I don’t shop at gamestop so I could careless…

InvaderGir

On September 13, 2007 at 9:48 pm

As a former GameStop manager and a business owner, a few things.

The corporation is not going to hang him. As mentioned above, a business (even a corporate one) can deny sales to anyone for any reason at the discretion of the manager. Not only does this not violate “Antidiscrimination Laws” (which the next uneducated idiot that hides behind this overabused bi-law is going to get beaten with a dead fish, it’s in place to prevent sexual orientation/religion/ethnicity from being a factor in denying sales- not if the person is just plain scum), it’s encouraged in some situations.

While I’ve never turned people away for grades (although I do agree as a guy who started Kindergarten playing NES and graduated HS playing Dreamcast, if you can’t muster the grades, you need to put the controller down), I’ve easily kicked people out for swearing. It’s a public place. I honestly don’t care if you feel like hiding behind the pidgeon-holed First Amendment. If you drop F-bombs every 3 seconds because your brain can’t physically form any other dialogue and there’s a 5 year old browsing through DS games right next to you, you can take a hike.

As far as not having your pants pulled up, that’s just classic. Reminiscent of Denis Leary’s timeless rants on kids these days: “That’s one of the most basic rules of the world, the underwear goes inside the pants! That’s why it’s called underwear!”

Hell, I’m 24 and I feel this guy deserves a medal.

InvaderGir

On September 13, 2007 at 9:55 pm

To the one that commented on “nickel and diming”.

I explain it to every irate customer (because yes, everyone feels after playing a game for 3 months they should be able to return it for full price). If you buy a car for $50,000 and drive it around for a year, are you going to get $50,000 if you try to trade it in to a dealership? No, you’re going to get significantly less (let’s say $10,000). Is the dealer going to sell it for $10,000? No, they’re going to sell it for $35,000.

GameStop doesn’t make a dime on anything new, and guess what? That goes for *gasp* anywhere you shop! We buy Blue Dragon for $59.99 and re-sell it for $59.99, as that is it’s MSRP. All the money is on used, as it’s pure bank to us, since that’s what “gaming retailers” do. This has come back to bite the company in the ass before (the GTA San Andreas recall involved all used product as well, costing $14.8 million).

It’s called Capitalism, welcome to the reason why Al-Qaeda doesn’t like us.

KrookedT

On September 13, 2007 at 10:02 pm

This guy is just being a douche and should have to sell to WHOMEVER has the cash for the product. grades, profanity, and expression of oneself is key at a young age and this douche with his head up his ass thinks he can command people to do what he THINKS is right, when in fact this needs to be stopped ASAP and he should be punished to the fullest. In no way is this right and is just another example of a game store employee being a conceded jerk wad who wants to be a cop more than a service clerk. I have already begun the process to have this guy removed from his position and can guarantee he will be done with soon.

Codplay

On September 13, 2007 at 10:49 pm

Just want to add my voice here.

Bravo.

The guy is laying down the line – grades before games (Mmm – catchy, no?) – and is sticking to it – which is more than almost any other store owner would do (the no swearing is just common sense, and the no falling pants should really be enforced at the government level… what is the POINT of having your pants fall of your hips? If your going to do that, why bother putting them on in the first place?!)

Anyway, just wanted to voice my support for this gentleman, despite apparently uneducated people arguing the fact that it’s a breach of anti-discrimination laws. (That argument has been very well butchered by InvaderGir and Dude. ^^)

McfizzL

On September 13, 2007 at 10:52 pm

KrookedT, scroll up a little bit and maybe you’ll see that 95% of the people posting comments on here are in complete agreement with what the man is doing. Maybe you’re the one with the head up the ass.

Phil

On September 13, 2007 at 11:26 pm

That guy’s an . Thanks for the article though. I’ll be taking advantage of the free game when grades come out.

Phil Migrowen

On September 14, 2007 at 12:09 am

“I hate to break it to you but, if you had this guy watch your grades when you grew up you might know a little something more about how things work before went shooting off on random stuff.”

You are an imbecile, and have obviously never even read about a discrimination lawsuit in the U.S. let alone been a party to one. To educate yourself instead of shooting off your ignorant mouth, I suggest you enter the words “discrimination lawsuit refused service” into Google and start reading some of the results.

“In the real world that means they can refuse service to whom ever they please, when ever they please, anti-discriminatory laws do not apply in all situations you can shake a stick at….it is not against the law to refuse service to anyone.”

That is simply dead wrong. Here is an example of a recently filed suit against Denny’s for refusing to serve some Arab customers.

http://www.nbc6.net/news/4423935/detail.html?rss=ami&psp=news&CFID=1962150&CFTOKEN=30522360

And, before you think these people won’t win or be successful, in 1994 Denny’s settled a class-action lawsuit brought by by black Secret Service agents and California students who were refused service for 46 million dollars.

“The company I work for denies the sale of services and goods all the time on price points”

That is a moot point as it is not relevant to the discussion. I am talking about refusal of service which us based upon or results in illegal discrimination.

“I work for one of the top 10 advertising and safety incentive companies in the US. You don’t think we got there by lowering our standards.”

If your company got there through the use of illegal discrimination, it won’t be there for long. Why don’t you put your money where your mouth is and name your company? I have some colleagues who do this type of litigation, and they are always looking for violators with deep pockets.

Joey

On September 14, 2007 at 12:15 am

You guys are wasting time, considering none of your opinions matter, as do mine.

Phil Migrowen

On September 14, 2007 at 12:20 am

“despite apparently uneducated people arguing the fact that it’s a breach of anti-discrimination laws. (That argument has been very well butchered by InvaderGir and Dude. ^^)”

It has NOT been butchered by InvaderGir and Dude because they are simply DEAD WRONG. However, it does certainly explain why there are still many discrimination lawsuits filed against U.S. businesses so many years after such laws were enacted because their ignorant employees (such as InvaderGir and Dude)still don’t understand that a business CANNOT legally refuse service to anyone for any reason.

As I wrote above, I am NOT stating that this manager’s sales policy is absolutely illegal discrimination. However, the enforcement of this policy could certainly result in illegal discrimination if a pattern of denied service to certain protected groups results from it.

KrookedT

On September 14, 2007 at 12:30 am

McfizzL your just as big an idiot as dude, except you post nothing even remotely relevant… its called rights thats all I really have to say no wall of text and BS statements about our F’D up laws… rights people and there being broken in more ways than one.

KrookedT

On September 14, 2007 at 12:30 am

RIGHTS!!!

parrish

On September 14, 2007 at 8:07 am

After being a manager/district manager for Gamestop for ten years I can say this “He’ll be fired by the end of the month”

jimmy choo

On September 14, 2007 at 8:59 am

:mrgreen: :neutral: :twisted: :arrow: :shock: :smile: :???: :cool: :grin: :evil: :grin: :grin: :grin: :idea: :oops: :razz: :roll: :wink: :cry: :eek: :lol: :mad: :sad: :!: :?:

Xboxlenny

On September 14, 2007 at 9:39 am

this guy is trying to be a Hero, he will get fired

parrish says:

After being a manager/district manager for Gamestop for ten years I can say this “He’ll be fired by the end of the month”

I Agree, Gamestop is a business. My statment is true.

@Armpit – You dont know my situation or my age. I have a College Degree, an awesome job, an education “thank you very much”. I have played games since the Atari and played ever since, Your dumb comments dont apply. I already have have a Career, Education and probaly make more $$ than you do. As for the gamestop guy, he wont be in the job very long. Maby you can get his job. dont be so ignorant to judge. get a life.

Hawk

On September 15, 2007 at 11:09 am

Business owners can refuse service and even expel someone from the property (if they return they can be prosecuted for trespassing) *as long as they do not refuse service/expel people based on race/class/sexual orientation/etc* So, as a business owner, I am free to tell anyone that they are unwelcome in my store and that they may not return – and I am allowed to refuse to serve anyone, as long as I do it on a case-by-case basis and do not discriminate. A business is private property, similar to your home, not public property. You have every right to say just who is allowed into your home, and it is the same with your business.

Phil Migrowen

On September 15, 2007 at 5:08 pm

“Business owners can refuse service and even expel someone from the property (if they return they can be prosecuted for trespassing) *as long as they do not refuse service/expel people based on race/class/sexual orientation/etc*”

That is NOT the same incorrect assertion as was stated above which was refusing service to “anyone for any reason.”

“You have every right to say just who is allowed into your home, and it is the same with your business.”

It is NOT the same with a home as with a business. With a home it is much closer to “anyone for any reason” with few exceptions such as law enforcement officers with valid warrants as antidiscrimination laws do not apply. However a business which serves the public cannot just refuse service to anyone for any reason and must play by the rules of the jurisdiction in which it operates.

Hawk

On September 15, 2007 at 5:50 pm

As long as they do not discriminate against a protected class of people, a business owner can refuse service to anyone. If I decided that I did not want to sell to anyone who couldn’t curl their tongue, I would be perfectly within my rights to do so. As far as I am aware, the ability to curl your tongue crosses all currently protected groups and thus is not a form of enforcible discrimination. It might be silly, but it is not illegal. As to anyone, for any reason: I have only had to expel one person from my store, thus as long as I do not start making a habit of expelling 30-something white males, it would be very hard to prove I was discriminating given that I have served other customers from various protected classes (including 30-something white males) with no problem. Thus, as long as I do not make a statement that I am telling them to leave *because* they are a member of a protected class, I *can* expel any customer at any time. I just can’t make a habit of expelling any specific class of people. I also do not need a reason to do so. I have a sign that clearly states that I may refuse service for any reason. All I have to do is say that I don’t like the green shirt they are wearing, or that my astrologist told me to refuse service to every 200th person and they just happened to be that person. No, is isn’t *exactly* any person for any reason, but it is close enough.

Note: I do *not* encourage discrimination for any reason. But a business is not a public area. It is private property. Many people mistakenly believe that because a store is open to the public, it is “public property” and thus I have to let them be in my store. Yes, there are laws that tell me that I can’t refuse service to a specific protected class of people, but just because I have a business does not mean that just anyone has a right to enter my store or that I cannot expel them if I decide that they are not a customer that I do not want to serve. Of course some exemptions do apply – such as an officer of the law with a search warrant, or my landlord for reasons spelled out in my lease, but that is nitpicking.

Phil Migrowen

On September 15, 2007 at 6:12 pm

“I have a sign that clearly states that I may refuse service for any reason.”

That sign won’t protect you from legal liability when you refuse the wrong person for the wrong reason.

“No, is isn’t *exactly* any person for any reason, but it is close enough.”

It’s not even close. You can continue to equivocate if you wish, but the point of my posts in this thread is NOT that business owners don’t have any discretion in determining who they service but rather that they cannot legally refuse service to “anyone for any reason” as has been erroneously claimed.

Phil Migrowen

On September 16, 2007 at 4:09 am

As I expected, this manager was suspended after Gamestop corporate learned of his policy. See http://www.wfaa.com/sharedcontent/dws/wfaa/localnews/news8/stories/wfaa070914_lj_brady2.d3cb9c35.html

Kudos to REM10, asdf, and parrish for predicting it above.

HipHopHustler

On September 17, 2007 at 1:26 pm

I think he should have been fired too… I first read about this whole thing on GlobalGrind.com and though I thought it was a slightly good idea, there were too many flaws. He should have given a 50% discount to those with straight A’s or free games to them, not refused a sale for someone who didn’t have good grades. Its the parent’s decision to buy the game or not since they are usually the ones giving the kids the money..not a store manager..

Andrea

On November 24, 2008 at 3:37 pm

Holy crap… he used to me my manager, when I worked there!! He got suspended for it, I had heard…

Tahir

On July 1, 2009 at 3:14 pm

lol why is everyone getting their panties in a bunch? Last I remember there were three locations on Cooper St. along I-20, and two more inside of a local mall on the same street. I’m sure everyone he refused to serve took the five minutes to go to another location nearby. Gamestop is like the electronic Starbucks, you have them all over the place now. With that aside, I do like the steps he took to taking such a responsibility, and I wish corporate would implement this same methods if they weren’t such cheap cash whores

havoc of smeg

On July 5, 2009 at 12:20 pm

you’ve got to respect him for his conviction, but lets say i was a D grade student and went into his shop to buy a new 360 for $50 and he refuses me. he’s just lost out on a $50 sale and im off to his rival down the road to give him my $50.
and thats not just a once off, thats now every game and console im ever going to buy.
and who says i’ll be the only one.

theres the cigarett method too, getting an A student to buy it for me

like i say, i respect him as a man with conviction but not as a bussinessman