Tim Schaaff Thinks The PSN Shutdown Was A ‘Great Experience’
Sometimes, our corporate overlords deal with the things that happen to them (and to us, since their accidents always affect their customers) with the proper level of concern and humility. If only for good PR. And sometimes, they forget that they aren’t royalty or the all-knowing god priest of business and that the world doesn’t revolve around them. Then you get hilarity like the head of BP complaining about how he wants his life back while not bothering to consider that the entire gulf coast economy is in ruins.
Today’s entry in the IT’S ALL ABOUT MEEEEE genre of corporate stewardshop comes from Sony Network President Tim Schaaff. Speaking yesterday with VentureBeat’s executive editor Dylan Tweney, he weighed in rather candidly on Sony’s recent hacker/network shutdown headaches. He has an interestingly philosophic outlook on the whole mess. Interesting indeed. Some choice quotes from their interview:
“[The Sony hack was a] Great experience, really good time. Though I wouldn’t like to do it again.”
Ok, that’s fair. I guess nothing else to see heWAITAMINNIT!
“A determined hacker will get you, the question is how you build your life so you’re able to cope with those things,”
Awww, he’s right. We’re all free to be you and me and hippie hugs and joy. Except, well, no. Sony might be feeling pretty good about how they’ve dealt with the hack – and why not, since their clever welcome back offer ended up making a mint for them. But while we’re glad for their piece of mind, we’re disturbed by the fact that they still don’t seem to get how troubling it is that they didn’t have their customer’s information on lockdown, and proceeded to lie about the seriousness of the hack for days before finally admitting the full extent.
This isn’t a BP style ‘I want my life back’ gaffe. But at some point it would be nice if Sony would acknowledge that their customers were a bit freaked out.