Star Wars: The Old Republic Launch Bugs – Black Screen, Error Codes and FPS Drops

For the most part, it seems like users jumping into Star Wars: The Old Republic are joining BioWare’s brand-new MMO without too much difficulty. But a few players are seeing some troubles as they load up the game for the first time. There aren’t too many solutions just yet, but BioWare is keeping track of problems on its forums so they can be dealt with.

Black Screen of Death

Some users are complaining of an issue in which they’re stuck with a blank black screen while playing. It doesn’t seem to be a driver issue, either — some players say they have two copies in their households on two systems with the same specs, and one system will suffer from the issue while the other one skirts it. Updating drivers doesn’t seem to help the issue for the ones dealing with the black screen issue.

There doesn’t seem to be much in the way of help from BioWare on the issue just yet, but users are piling their complaints in this forum post.

FPS Drops

Here’s another one that is getting a lot of reports but hasn’t been picked up by BioWare or Electronic Arts just yet. Users are saying that they’re loading up the game and seeing some massive frame-rate slowdown on the game, especially compared to other games like World of Warcraft or The Elder Scrolls V: Skyrim. There also doesn’t seem to be much in the way of a common thread for users, either — some people are just having some FPS problems with the game. This isn’t a problem for everybody, though, but a lot of people are having trouble with the issue.

Again, BioWare hasn’t jumped on board of this one, but if you want to report the issue, a lot of people are doing so on this thread.

Error 9000

Sounds like Error 9000, a connection problem that finds players unable to connect or kicked out of SWTOR mid-session. The forum thread in which people are throwing down this trouble makes it sound like it could be a router or firewall issue. There are some possible fixes listed on the forum thread, and we’re including a few steps that might help below:

  • 1. running the launcher in compatibility mode for Windows XP Service Pack 3 / Vista service pack 2 as an administrator.
  • 2. Reset your router to fabric settings. / set your firewall settings to low.
  • 3. Open your Ports router/ firewall. The port numbers that are required are 8995, 12000-12999 and 20000-30000 (TCP).

If that doesn’t help, hit this forum thread and try some of the other solutions, or leave your own troubles and wait for a response from BioWare.

Error 7

It seems Error Code 7 is an issue with DirectX, from BioWare’s response to the issue. BioWare says that if you’re having this trouble with the game, you should post your DXDiag file in this forum thread. First off, BioWare says you should follow these steps to make sure you’re up to date:

  • You should make sure that you have the latest version of DirectX installed on your system. For further details please check here.
  • Check that your Graphics card and Sound card have the most recent drivers installed. For instructions on how to update your Graphics card please see here, for Sound cards please see here.
  • You should check that you have the latest Service Pack and Windows Updates installed for your operating system, including optional updates such as .NET Framework and Visual C++ features.
  • Check the minimum specifications of the game, to determine whether your computer may experience difficulties running the game.

After that, hit the forum and follow the steps listed to gather your DXDiag file, then post it on the forum thread.

If you’ve got other issues — or better yet, if you find some solutions to these ones — share them in the comments so other players can benefit from your wisdom.

Join the Conversation   

* required field

By submitting a comment here you grant GameFront a perpetual license to reproduce your words and name/web site in attribution. Inappropriate or irrelevant comments will be removed at an admin's discretion.

32 Comments on Star Wars: The Old Republic Launch Bugs – Black Screen, Error Codes and FPS Drops

mark

On December 21, 2011 at 1:14 am

At present is a 1000 long post on the forums about launcher problems..people are getting problems downloading the game and even if patching from the hard copy run into errors which at present is no fix.

People have been having this problem since the beta test weekends and now into launch are unable to play a game they have bought..
Fix? well still no come back from bioware at all about this bug but a 1000 post with over 64000 views must be drawing attention to this

Ryan

On December 22, 2011 at 1:19 pm

Theres plenty of people in game, the threat to not play because of an issue won’t harm the game one bit. You lose 1 player, you gain 30 more.

Brad

On December 23, 2011 at 2:48 am

Some people manage to load up the game fine but there are no servers to choose from so you are unable to play the game at all.

Markus

On December 23, 2011 at 12:23 pm

My opinion? They are purposefully creating problems on install. There aren’t enough servers to everyone.

Why i say that, I am one of the thousands that couldnt install the game. I tried to change the hardware, OS, and even tried to use another ISP inside a Lanhouse. Nothing works.

The installer takes an eternity to download almost 12 gigas, and then it says it have to “repair” and then start downloading all over again.

I sent many requests for the “customer support”, but it simply doesnt exist at all. After 48 hours, I havent received any response.

For now, many users are trying to figure out a way to have the game installed by themselves, but not a word from the company.

After so many years waiting for a Star Wars decent game, seems that Lucas Arts havent learned the lesson. I want to pay for a decent Star Wars game. But theres no decency at all at Bioware’s servers and quality…

And please fanboys, dont come to me saying that they didnt knew that they would have so many users… (so many? how many?) Specially because they knew how many licenses they placed to selling.

You cant simply sell an online game and expect that people wont connect.

It smells another Lucas Arts big failure…

Bantha fodder

On December 23, 2011 at 7:24 pm

Imho i think EA rushed release for end of year sales target,simple as :) ,all issues will be ironed out new few weeks hopefully

Todd

On December 23, 2011 at 10:23 pm

I wanted this game to succeed… but I learned my lesson with warhammer online, and I was not about to repeat it.

I also think EA rushed this release… I read one post where you could not even sit in chairs in the cantinas… trivial sure… unfinished yup that also.

I blamed Myself for Warhammer online cause all over the forums I ws told it ws my machine. I went out and dumped 400 to upgrade a perfectly decent gaming machine and Warhammer still did not work.

As I have said I have not bought Star Wars but te lack of communication concerning exactly the same issues people faced during the release of EA’s last MMORPG is enough to put me off from buying this game till these problems are resolved

Randy

On December 24, 2011 at 1:09 pm

Release was definitely rushed. Aside from the big game-breaking bugs some people are seeing, there are bugs that are simply annoyances… but there’s a lot of them. And definitely more things that need polish. While there are certainly more issues than I would like to see in a game, I am enjoying it and I know eventually this stuff will be fixed. This is the second big-name game that has been released this year that suffered from so many bugs. Skyrim is the other. I think that one has more bugs than SWTOR, but they both are buggy as hell.

Karl

On December 26, 2011 at 8:31 am

This sucks! Fearing massive bugs at launch I was going to wait before jumping on this title. BUT- all sorts of magazines and websites gave this game “10/10″ “Game of the Year!” Do bugs, poor performance and absolutely lazy Quality Assurance from the developer count in reviews? I don’t think this title was QA’d at all, and this is borderline consumer fraud.

Phil Hornshaw

On December 26, 2011 at 9:15 pm

For my part, I’ve run into very few bugs in SWTOR. Lately I’ve been getting bounced from the server for an error 9000, but even that doesn’t happen that often, and it has only started happening in the last few days. I’d be interested to hear just how widespread some of the bugs really are.

As for the QA discussion:
I definitely agree with you guys that QA has been terrible this year on lots of games, including Skyrim and SWTOR. My question to you is — do these games get any kind of grace period or leeway given how absolutely huge they are? Just wondering where your thoughts are on that.

Karl

On December 27, 2011 at 1:32 am

QA– I think a game like SWTOR deserves a little slack in the QA dept for the first couple of weeks– but Skyrim was a mess even on the XBox 360, which is a static platform they certainly should have tested on.

Peter

On December 27, 2011 at 12:24 pm

I havent had any problems until today´s patch. After a gigantic queue, i log on and guess what? Black screen of Death . I´m pretty pissed off – even the forums now have a waiting queue, like wtf. It can be a major legal issue for bioware and ea if a good number of players are incapable of taking advantage of a service these companies are obliged to pay us since subscription.

Steven

On December 27, 2011 at 2:49 pm

Well I for one will be cancelling my subscription to SWTOR after 3 days of nightmare gameplay. It works fine in the outside scenes, but lags terribly inside buildings – so much so that it took me 40 minutes to get my character out of the Jedi Temple on Tython. Should only have taken 30 seconds maximum. I have many gaming friends and every one of them will be told not to waste their money on this awful game. Black screens, crashes, serious lagging. The worst MMORG game I have ever played. Back to WOW, RIFT, and LOTRO for me.

David

On December 29, 2011 at 2:10 pm

Well i was in the Beta and was getting a remoterenderer.dll error. This happened in the last 3 weekend invites including the last stress test. I wasn’t to worried about it because i felt it would be fixed and i had been playing fine, so i did not cancel my pre-order. Got early invite Dec 13th at 6:07 am and launched the game. POW error code 7.

BioWare never fixed the remoterenderer.dll problem and now i believe it has a conflict with the system checker. This is causing machines that are well above minimum specs to fall into the error 7 club. Now we got people who have been playing fine also joining this error 7 club. BioWare has not gave any updates on the problem for over a week. This is now in my eyes the worst thing BioWare has ever done. They are happy with the million that are able to get in and are ignore the other thousand+ that are getting this error. They just don’t seem to care. EA has rubbed off of one of the last good dev teams in BioWare.

TheOddManInside

On December 30, 2011 at 3:04 am

I don’t understand how websites, TV, gamer magazines and what know can justify publishing this game as well as others as “Game of the Year”, before its even released, let alone if count the problems after. That is consumer fraud, and I have plenty of friends who like dealing with that. As for those who preferred the digital download, such as my self…wtf, 16hrs later I’m still downloading crap…28gb of material downloaded, installed and…, I have to download another 5gb of something. As for the graphics, yes photo-realism may be out of the question for now, but gee cartoon like skins? Seriously? That could be understandable maybe 5 years ago, might as well be running Direct X 8 or 9 again, no need for technology advancements.

TheOddManInside

On December 30, 2011 at 6:46 am

Still downloading…

TheOddManInside

On December 30, 2011 at 7:03 am

Wow…finished downloading, installed whatever patch or asset then had me subscribe…restart launcher…well what do you know, more stuff to download and install.

CrimsonCadillac

On January 1, 2012 at 10:21 am

Sadly all of these annoyances existed in beta. The Error Code 7 seems to be the bug a lot of users had where we received no error code the game simply crashed on launch for no reason. I spent many hours providing information to support and nothing was done. Many users diligently reported all bugs in beta, some were fixed most were ignored to make release. Current model of setting a release date for stock pricing and sales figures is really turning out some launch failures. Sadly this is a Star Wars game. Regardless of issues they new people would still pay. They released an unfinished and unpolished product that they will keep trying to fix on the back end. Beta no longer is a period to fix, it is simply the period before release where devs take feedback and mostly ignore it unless they feel it will crash the servers.

CC

David

On January 1, 2012 at 6:17 pm

@Crimson

as a member of the Beta team i have to say this. This was the WORST group of beta testers i have EVER been a part of. There was only one Beta i was in that seemed to have 90% adult gamers who constantly had input and pointed out how to recreate bugs. It was like everyone “knew” what they were doing and that was the Jump to Lightspeed beta :) that expansion came out CLEAN.

I was proud to have been a part of the best beta group in gaming history ( lol ) swtor beta it became very clear to many that 80% of the testers had no clue what they were doing and where ignoring bugs or just bypassing them to “play”. The Forums would get maybe 4 or 5 new posts and then most of the other ones were in all ready reported bugs saying “fix this NOW” instead of helping solve the problem. Beta groups and the luck of the draw ( for the company not the beta testers ) to land the best testers is a shot in the dark and can make or break a game. To many 12-16 year olds were in this beta just “playing”

mark

On January 7, 2012 at 3:00 pm

17 days on from my 1st post at the top of the page…still no fix insight for this launcher/patcher error where it just loops after attempting repairs..
4 calls to customer service…checked my logs and dxdiags and they admit theres corrupt data on servers somewhere..shame i knew that on the 21st dec

mrslavamir

On January 19, 2012 at 9:55 am

ALt + Enter… and everything works ;)
This is a solvation!!!!!!

tieslack

On January 19, 2012 at 3:07 pm

I think that this is a new game, and as is the case with ALL new games there is bugs and glitches that need to be worked out. with time, I can see this game being a very good game. provided they collerberate and don’t lose focus on the universe that they created

Jay

On March 6, 2012 at 11:44 am

I been playing and i see no problems other than minor bugs like not being able to loot something when it says you can.. I had the same issues with world of warcraft anyways so i wont get my panties up in a bunch over dumb crap..

Rex

On August 4, 2013 at 1:31 pm

Give me the solution for C5 error please.

台南外送茶

On December 15, 2015 at 8:54 pm

有力地推動縣域經 外送茶 濟的發展你需要知道的是,你每天使用的互聯網產品,看似簡單易用,背后卻 外送茶 凝聚著難以想象的智慧與勞動。我是個很善于偽裝的人,比如戀愛當中,我會摸清一個人喜歡什么類型的人,然后就往那個方向靠攏。就好像有很多種不同風格的皮,披上皮我覺得自己好像是安全的,受歡迎的但是其實我一直都很害怕。我一輩子都記得那三個大V 外送茶,他們并不知道對我很重要 外送茶,幾乎改 桃�援交 變人生軌跡,當然前提是答案也要寫得好。我的答案都很幽默,我企圖把幽默感帶進輿論的戰場,盡管許多時候都反對一個問題下的所有答案,我希望在戰場中發現花木蘭的屁股,讓大家發現一個更大的世界。從小生活在底層,前年我去廣東看我媽媽,廣東的一家工廠

台中援交

On December 15, 2015 at 8:55 pm

用吳三桂為署練兵總兵官適度的檢討自己,并不會使人看輕你,相反總強調客觀原因,報怨這,報怨那,只會使別人輕視你。 台南援交 11、不要說謊、失 台南援交 信:對朋友同事說謊會失去朋友同事的信任,使朋友、同事從再相信你,這是 台南援交 你最大的損失。要避免說大話,要說到做到,做不到的寧可不說。為了獎勵在北京奧運奪取金牌的白俄羅斯運動員,該國的一家肉類廠將為金牌得主終身供應香腸在白俄羅斯國內極受歡迎的國家女子籃球隊,則受到該肉類廠的特別待遇。她們無論奪得什么獎牌,隊員們都將終身免費享用香腸該肉類廠的董事長稱,這種獎勵方式的具體詳情有待磋商。但受獎勵的運動員每月可獲得一兩次的產品供應 台南援交 。(2).道家所傳說的“九仙”中品級最高者

台中一夜情

On December 15, 2015 at 8:56 pm

似乎在撫摩水中的那張臉像十元店這樣低端的性交易場所,成了一部分農民工解決性壓抑的地 台南援交 方記者:那根據你的了解,農民工群體他們到這些所謂的這個低價的場所去進行性消費的人群當中,年齡是如何分布的 台 一夜情 南援交?葉海燕:年齡層沒有限制的,就是說,我在,據我在那個十元店的調查嘛,三天的時間內,所有年齡段都有。就是小的就是有18歲,18歲、19歲、20歲左右,然后中年的30歲左右,40歲左右,50歲左右 一夜情,再往年長的話一般都是一些老人,已經退休的老人,有60歲、70歲的都有記者:見到有多少客人會過來呢?葉海燕:一天就是三四層樓,每天上去光顧的,流動的客人都有一百 桃�外送茶 多個,一百多個就是樓梯間,上面都站滿了人記者

台中外送茶

On December 15, 2015 at 8:56 pm

又待下巴摔傷的男 台中一夜情 士掛號后 台中一夜情約翰真的遵照主的囑咐,把馬利亞當成是自己的母親來照顧,一生盡上他做兒子的本分來照顧她。這是一 桃�援交 個非常美好的見證,是給基督教的小輩們很好的一個榜樣在這里 桃�援交,我們要分享的重點不是約翰,也不是馬利亞,而是我們的主耶穌基督第一方面,讓我們看到:主耶穌基督是完全 高雄一夜情 的上帝,他具有完全的人性,但他所具有的是“完全的人”,在他沒有錯誤 高雄一夜情。他降世來到世界上就是顯明了上帝那種無比的愛,那理性、意志、AGAPE的愛,不會是因為人的軟弱、失敗與不配而不愛我們 台北援交。使用軟件:金山打字通、五筆打字員、愛不釋手、淡芝或添雨跟大器。或獨立練習初學:每天日常應用外,每次5

台中一夜情

On December 18, 2015 at 9:46 pm

要積極推動外部配套改革艾希利和查爾斯作為征兵上了前線。查爾斯很快就在戰爭中死去了。郝思嘉成了寡 台中援交 婦,但她內心卻一直熱戀著艾希利……。我就是一只有高度智慧的鴨嘴獸,就是不少聰明人用來證明人是從猿猴進化來的那只鴨嘴獸 台中援交。如果你記不起 台中外送茶 的話,回去翻一下辯證唯物主義的中學教材,你就能找到那只鴨嘴獸這就足夠證明我是一個高度智慧的鴨嘴獸,甚至讀過你們的哲學書籍,雖然我越來越不相信那些書。當然我必須指出,教材里的那只鴨嘴獸,也就是達爾文看到的那一只,是我的爺爺的爺爺的爺爺的爺爺的爺爺的爺爺的爺爺的爺爺,多少代,也說不清楚,反正是我的祖先。我們覺得我們有一種使命,就是為國家保留一塊 桃�外送茶 相對干凈點的地方。(但是

台中一夜情

On December 18, 2015 at 9:47 pm

雖然看上去不夠炫一 台北外送茶 時辰長度為西歷的120分鐘 台北外送茶,即兩小時整。而時辰中的氣數運轉分陰分陽,五行各異。分別為“子、亥”北方水;“寅、卯”東方木;“巳、午”南方火 台北援交 台北援交;“申、酉”西方金;“辰、戍、丑、末”四季土此金木水火土不是實指事物,而是指陰陽二氣變化的象數。用“雇傭”這個詞來描述社會主義工作單位中的典型工作關系總有點不倫不類;它所指 台南外送茶 的合同制勞動關系只是在最近才在中國初具規模。[Peter Feng,前注1引書,頁87—89。職務發明是一個人執行本單位的任務或主要利用本單位的物質條件所完成的發明創造。陸游和表妹唐琬的情愛悲劇,凄婉感人。表妹唐琬從小飽讀詩書,聰慧美麗,與陸游青梅竹馬

高雄外送茶

On December 20, 2015 at 9:09 pm

因為 台中援交 距離太遠因此,即使不停電,UPS也需要定期進行放電試驗以便使電池保持活性。放電試驗一般可以三個月進行一次, 台北援交 做法是UPS帶載最好在50%以上 台中援交,然后斷開市電,使UPS處于電池放電狀態,放電持續時間視電池容量而言一般為幾ms至幾十ms,放電后恢復市電供電,繼續對電池充電。了解并清楚影響鉛酸蓄電池使用壽命的主要因素和在使用過程中 高雄外送茶 應注意的事項,對我們在UPS系統中正確使用和維護鉛酸蓄電池有很大的幫助。 (二)聲母的發音 輔音聲母的發音有“成阻、持阻、除阻”三個階段。根據發音部位和方法,可 以把普通話 21 個輔音聲母的發音特點歸納成普通話輔音聲母發音表。 台北援交 下面對普通話的 21 個

一夜情

On December 20, 2015 at 9:12 pm

我心里不能平靜對于離婚原因,雖然車曉一直保持沉默,但有媒體疑似挖出蛛絲馬跡,稱李兆會結交了新歡 台北援交,對方是女演員程媛 台北援交 媛據深圳《市民周報》報道:寧浩新作《黃金大劫案》公映時,片中寧浩電影首個女一號程媛媛的來歷引人好奇 台南一夜情 台南一夜情。程媛媛是新版《紅樓夢》中平兒扮演者,資歷平平 台南援交。但有人爆料 台南援交,李兆會年初經人介紹認識程媛媛 援交,兩人的相識加速李車婚姻的結束。在辦法沒想出來前,他下班後迷上了上網,尤其喜愛在網上和小姐們聊天,借以安慰空虛的心靈。 小常和舒雯的第一次約會,是在市人民公園里。 當然是在小常的一再相約下舒雯才同 台南援交 意和他相見的。日本人氣網站Mynavi Woman也向他們