Posted on December 21, 2007,

Valve Customer Service is Best in Sarcasm?

Quack Quack!

At least that’s what Shacknews members would have us believe. In what is perhaps the funniest thing I’ve read this week, Shacknews members have shared their email responses from what looks to be a rather witty Valve Customer Service. Here is one of such responses:

Day after day, Shacker Robotic Puppy Eater saw the same enigmatic image [pictured above] on the Team Fortress 2 map Gravel Pit. Baffled by its existence, consistent placement (“I see it ALL THE TIME,” he posted, “in the exact same spot.”), and artistic inconsistency with the rest of TF2′s decor, he sent this email to the folks at Valve:

    “I keep seeing this picture above one of the spawn area exits in gravelpit. Can you tell me what it is? Thanks – Justin”

The astute response from ever-vigilant Valve:

    “Hi Justin, It appears to be a duck. – Matt”

Case closed!

(As was later determined, the image is the personal spray of fellow Shacker pyide.)

Those guys over at Valve have a pretty good sense of humor. My favorite was the final response. Epic.

Via ShackBlog

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6 Comments on Valve Customer Service is Best in Sarcasm?


On December 21, 2007 at 8:24 am

It’s been a very long time since I actually laughed out loud. I implore all of the readers of Gaming Today to take a couple of minutes out of your day today and please, for the sake of comedy, read the last 2 emails from reader “Lionheart32935″. Hilarious!


On December 21, 2007 at 10:23 am

Pretty sweet stuff ! :mrgreen:


On December 21, 2007 at 10:55 am


“Hugs never got a 96 on the metacritic score.”


On December 21, 2007 at 11:13 am

hur ladar man ner SILKROAD:?:

Swami Gattas

On December 21, 2007 at 2:55 pm

That’s a sprite from Ghouls and Ghosts, when Arthur gets turned into a duck.