Microsoft’s Changing Policies Show Lack of Xbox One Conviction
Fearing Customers, Not Working With Them
Microsoft has done more than abandon its guns, it’s running for the hills. Reversal after reversal demonstrate that all those claims Microsoft made in the early going, about the necessities of online connections and DRM and Kinect censors and their vision for their console, were a combination of smoke and mirrors.
The second Microsoft was challenged on just about anything players didn’t like about Xbox One, it folded. We’re talking about major reversals in console policy that happened within days. All that suggests to me is that it’s hard to take Microsoft at its word on anything when it comes to Xbox One — and it’s certainly hard to accept that the console maker has a vision of the future that it’s passionate about creating.
With more Microsoft restructuring changes on their way and new folks in charge of the Xbox division and Xbox Live, it’s hard to feel secure about where Xbox One is going in the next generation as of right now. Microsoft’s panic at seeing unhappy consumers has led to some short-term changes for the better, but it’s also exposed the fact that Microsoft’s ideas for its console business, and what will actually lead to better games, might be two different things.
We’ll have to hold out hope that with changes at the top will come people interested in creating new gameplay experiences, and not using the promise of those experiences to try to shovel obtrusive hardware and policies on players.