Xbox 360 Premium: Red Ring of Death 10% of All Warranties

360-rrod1.jpgSquareTrade, an electronics warranty company, has released more information from a statement earlier this month that lists a failure percentage of 16.4 for Xbox 360s in a recent study.

The report tracked the failure rate for 1040 consoles with warranties purchased between April 1 and July 31 last year. Of 171 claims made, only one of the 27 Elite and eight of the 57 Core units were claimed on. The rest of the test group machines were 956 Premium consoles, and of those 102 suffered the dreaded “red ring of death.” That’s only 10% of all warranties claimed.

SquareTrade also noted that the test consoles were unlikely to have been any of the new and improved models produced more recently.

Following the initial report, Microsoft told GamesIndustry.biz:

“The majority of Xbox 360 owners have had a great experience with their consoles.”

“We do not disclose internal hardware repair data and we do not comment on speculation.”

As an owner of an original Xbox 360 myself, I’ve had no problems so far. When those rings go red, I use the Engineer’s Law: “Use a Bigger Hammer” until it goes green again. No Problem.

via GamesIndustry.bizĀ 

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14 Comments on Xbox 360 Premium: Red Ring of Death 10% of All Warranties

Gloria

On February 27, 2008 at 8:32 pm

Great! thanks very much for sharing! :smile:

bryant

On February 27, 2008 at 10:04 pm

If it smells like poo, it probably is.
These kind of “reports” would be funny IF they were never taken seriously. I have owned two 360′s both were victims of the RRoD (AND, yes, I babied the $400 machines.) Not to mention, my buddies at work have had 4 between the two of them. Only one remains functioning. RRoD took the other three. Then, there’s my brother’s, which was just sent in to Microsoft for repair (RRoD’d). So, based on my personal experience; that’s a 77% failure rate.

Forgive me if I don’t buy the 10% nonsense. I have also heard 33%, which I thought could be accurate until I calculated the rates on the ones my friends and I had. Maybe 33% is accurate. But, 10% is somewhere between a joke and an insult. Not surprising considering the source, a company that profits from selling warranties on the things.
The only reason MS does not have one enormous class action lawsuit against them is becuase false reports (such as the above) keep misinforming everyone as to the enormity of the 360 scam. It doesn’t help that people are willing to jump through the hoops to get a coffin sent from MS, ship away the dead system, and wait a few weeks to get a refurbished system that will eventually suffer the same fate, again.

I don’t know the solution to this problem. But, Microsoft has found a way to scam millions out of $400+. We should be pissed.

Ivan_PSP

On February 27, 2008 at 10:06 pm

Xbox 360 still sucks and overheats and still have a lot of Red Light of death. PLAYSTATION 3 has no hardware problems is made %100 perfect.

mooshimooshi

On February 28, 2008 at 2:29 am

i’ve been a hardcore PC gamer for a while now but i want a console for when GTA4 comes out cos i’m too lazy to wait for the PC version. anyway, i was leaning toward an Xbox 360 after looking at countless comparisons and such, but i really do fear the RROD. 360′s been out how long and they still can’t fix this? sad. then again, PS3′s been out how long and they are JUST coming out with a vibrating controller? sheesh. i’ll stick with my PC, thx :]

contrary to what console kiddies spew, you DON’T have to upgrade every time a game comes out. you just have to take care of your system. i’ve had my gaming pc since 2003 and it’s played everything graphically intensive, even oblivion at medium settings @ 1280×1024. quite a feat for a 4-year-old machine that’s only had 2 upgrades since i’ve got it (9000Pro, 9800pro, x800gto).

xbox 360 gamer

On February 28, 2008 at 3:42 pm

I know a few peeps that have had this problem butttt why not just get the elite!!!!! I have it and have had noooo problem…. And the ps3 sucks!!!!! no vibrating controller???? boooo hiss…peace out

xbox 360 gamer

On February 28, 2008 at 3:44 pm

ps3 sucks :!: :mrgreen: :evil: :!:

xbox 360 gamer

On February 28, 2008 at 3:54 pm

i read bryant’s message and if you have already not heard… wrap the xbox 360 with the ring of death in 4 towells….. leave the xbox on in the towells 4 20 min………finally take off the towells and turn it off and on the let sit 4 10 min…….yay you just saved lots of good game time…….oooh and remember to take of your hard drive and component cords…. long story short unplug every thin but the power cord……… enjoy……ps3 is a waste of money and drops a wireless connection tooo easily.. the only good system sony has is a ps2…have funnnnnn :shock:

Ivan_PSP

On February 28, 2008 at 5:16 pm

The towel trick just work for like 2 days then is back to RLOD. Xbox 360 sucks is the worst gaming console ever made it has just FPS shooter no other real game. Xbox 360 is a piece junk trash that crap i can believe people still having system crash so fast. Trade wannabe video game console for a real super gaming system PLAYSTATION 3 is %100 that it won’t crash or overheat or blow up and it has awesome graphics the best games and most exclusives and free online play that works.

Kelly

On February 28, 2008 at 6:20 pm

I understand that not everyone is happy with the 360, but I have a release day premium console that has survived moving twice… one of those being across country, being in apartments with pet hair and smokers, and being consistently left on. I have only once seen a red ring and that was just recently after it had been left all week. I came home and it was red, I powered it down… waited a few minuets and then it worked fine and continues to do so. Not saying they are perfect but i’m happy. oh and playstation guy, I have a PS3 and the only thing it’s been used for since we got it is playing blue ray movies and Assassins Creed. Even GTA4 isn’t going to be exclusive, and the 360 version will have downloadable content. Now the graphics are better, but so far the games have been dissapointing… Lair anyone? and really, online play? I haven’t seen it… Now I do think that by next christmas I’ll love my PS3, but don’t call it something its not yet.

Jukans

On March 3, 2008 at 1:29 am

This is the main reason I have yet to buy one.

xbox 360

On March 28, 2008 at 11:58 pm

i thought they had fixed the rrod on the elite but i was wrong just five months of having it came up with the same damn problem what a

stopstix

On July 23, 2008 at 7:27 pm

I WAS TOLD BY MICRO SOFT THAT THE NEW ELITE XBOX 360 WAS NEW AND IMPROVED AND THAT THE RED CIRCLE OF DEATH WOULD NOT OCCUR WITH THE NEW SYSTEM……..WHAT A CROCK OF @#%$!!!!!!!!!!! I BOUGHT THE NEW ELITE AND 5 MONTHS INTO THE NEW OWNERSHIP, TONIGHT I TURNED IT ON AND 2 MINUTES LATER, NOT EVEN ENOUGH TIME TO OVER HEAT…………..BOOOOM!!!!!!!!! THE RED CIRCLE APPEARS, THIS IS RIDICULOUS…… I BOUGHT A NEW MACHINE BECAUSE MICRO SOFT SAID IT WAS A NEW SYSTEM, AND THE RROD HAD BEEN FIXED ON NEW CONSOLES… NOW I AM JUST OUT ANOTHER $500.00 DOLLARS, AND AM NOW THE PROUD OWNER OF TWO 360′S THAT HAVE THE RROD!!!!! WE NEED TO STAND TOGETHER AGAINST MICRO SOFT AND FILE A LAW SUIT, MY OTHER 360 HAS BEEN REPAIRED 3 TIMES, IT STILL DOESNT WORK………DOWN WITH MICRO SOFT, THEY ARE SELLING US $500.00 DOLLAR PAPER WEIGHTS!!!!!!!!1

TimeDeatH

On October 20, 2008 at 3:51 pm

Just a thought…why would they program the light to turn red if they never knew the RRoD existed when they were programming it. What if microsoft has a random time span on how long these things will last, just so you buy there so not-worth it elites.

RROD INFO

On October 11, 2009 at 1:55 am

Xbox 360 Red Ring Of Death Info :
2009 Info :
360 Arcade : RROD in 1 Year.
360 Pro : RROD in 3 Years.
360 Elite : RROD in 7 Years.
NEW – 360 Super Elite (Not Avalable Yet) : Should Never Get RROD.