Xbox 360: Remember To Clear Your Cache


This week, I decided to dust off my Elder Scrolls IV: Oblivion disc and replay the entire game. I entirely forgot how frustrating the game freezes were with that game. I made it 80% of the way through the main quest before I started having issues with the game freezing and it was happening several times every hour or so. Probably the only remedy for this would be the Xbox 360 cache clear code that was discovered long ago by Hexus. This method is the only way to entirely clear the Xbox 360 cache.

Take the following steps to clear your cache:

Go to the system blade and then select memory.

Press Y on the HD symbol and then press X,X,Left Bumper, Right Bumper, X,X. Once you do this a messsage will appear saying: Do you want to perform maintenance on your Xbox 360 storage devices?

Keep in mind that this method will also clear out all software updates, but it’s worth that cost. After you clear things out, you’ll experience far less issues when it comes to the system crashing or screens freezing. If anyone knows of a better method, feel free to drop a comment below. It’s easy to forget that sometimes your system may need a little extra maintenance to keep it running smoothly.

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60 Comments on Xbox 360: Remember To Clear Your Cache


On January 5, 2008 at 11:18 am

I have slow internet so losing my software updates would pain me : (


On January 5, 2008 at 11:25 am

That sucks. It is kind of a pain to have to re-do all the software updates. There are other methods of clearing caches, but none that work this well.


On January 5, 2008 at 12:57 pm

all you need to do is hold down button A during the loading screen until you see Bethesda logo. this clears the cahce and doesnt affect any ogther systme updates.


On January 5, 2008 at 1:05 pm

holding down A method works some, but doesn’t clear the entire cache, which honestly seems to give me less problems.


On January 5, 2008 at 2:36 pm

Will I also lose DLC if I do this ?


On January 5, 2008 at 5:39 pm

No you will not lose DLC. You’ll just lose the updates which is a pain in the ass I guess, but it usually takes less than 10 or 20 seconds to do an update.


On January 5, 2008 at 10:15 pm

i clear my cache at least every week…i have alotta gamez, and i download ALOT…so everytime i clear my cache it makes all my games run ALOT quicker, and my xbox responds better insteda freezin…i reccommend doin it 100%!!!!…tha only thing u lose is software updates!!! which can b redownloaded and r REALLY QUICK DEPENDING ON UR INTERNET CONNECTION!!!!…and everytime u clear ur cache u gain a lil/alot of hard drive space, which may b needed or useful 2 sum people…


On February 21, 2008 at 4:25 pm

Cleared the cache this method and it solved my Assasins Creed Disc Read Errors.


On March 16, 2008 at 6:42 am

It’s not working. I have tried it several times now, and nothing happens?


On March 16, 2008 at 6:45 am

Got it now! Actually i used Y to get the device option (as i should) and then used Y (again) X,X,Left Bumper, Right Bumper, X,X.


On April 11, 2008 at 8:11 pm

thanks, i got hung up on the same problem but i just got off work, so i couldn’t think. :mrgreen:


On April 26, 2008 at 6:18 pm

i can’t get it to work


On May 12, 2008 at 7:05 pm

lets say i downloaded the shivering isles will i have to redownload that again


On May 21, 2008 at 12:47 pm

Amazingly enough xBox support gave this to me as a solution to the “Disc Dirty/Damaged” issue. I have not had any issues with it erasing software updates, its essentially like disk clean up or defragging on your PC. So, yeah, a little routine maintenance never hurts…. too much.


On July 3, 2008 at 8:17 am

:?: I heard that it will delete your gamer profiles, is that true? :?:


On July 8, 2008 at 4:21 pm

Will this delete my gamer profiles, gamerscore and saved games?


On July 25, 2008 at 4:29 pm

No it will not delete your profile. How many times do people have to say it only affect the UPDATES FOR GAMES.


On July 27, 2008 at 1:40 pm

anyone know if some of the DLC like nights of the nine and the others will run without doing the update after clearing the cache? I still use the cheats so I dont want the latest patch


On August 1, 2008 at 5:19 pm

Why the hell do we have to do this ON A DAMN CONSOLE?!

Might as well buy a bloody PC.


On September 3, 2008 at 4:05 pm

Will this delete any of my downloaded content, such as the vile lair or spell tomes?


On September 6, 2008 at 7:59 pm

I downloaded the Halo 3 Legendary map pack today and it doesn’t work, I restarted my console, re downloaded the map pack, and I updated the game, then I cleared my cash and it still didn’t work, I need help fast please!


On September 16, 2008 at 9:28 am

Hi guys,
I have the same “Unreadable Disc” problem but i dont have a harddrive. How am i suppose to clear my cashe? I tried to Format the memory stick but with no results. Am i missing something ?


On September 18, 2008 at 10:54 am

Steveo, yeah, your DVD drive is screwed up.
Or your disk is too scratched.

And for those asking about their profile: yuor profile in ON Xbox live, not on your console. So no, it wont be deleted.

In the worst case, you pick it yup back thats it


On October 5, 2008 at 6:33 am

Thanks! i thought my drive was screwed and i havent been able to play ANY games cus of dirty/damaged errors but after this it worked again!


On October 7, 2008 at 12:02 pm

Just thought I would let you guys know that this worked with my NBA Live 09 problem.


On October 8, 2008 at 12:59 pm

Had the disc unreadable problem with NHL 09. Thought it was the game. EB Games was nice enough to replace it even though it was past their exchange period. Guy suggesting clearing the cache if it didn’t work. Game still didn’t work. Cleared the cache. No problems now! I read on another forum something about 360 drives not being able to read dual-layered discs. Thought I might have a pricey problem on my hands. No problems at all though. Clearing the cache works like a charm. Anyone know why clearing the cache fixes disc problems?


On October 11, 2008 at 9:52 pm

So I’m having a problem with rock band. When there are a lot of notes coming the screen stutter’s in the note section. Nowhere else but in the note section. I have a 1080p tv and have tried all of the different settings as far as resolution. I have also tried clearing the cache. Any ideas?



On October 31, 2008 at 4:43 pm

So i have this problem with Disk Dirty or Damaged with all games brand new or old. The clearing cache didn’t work I don’t think….i got here because i’m researching the issue…my particular case has just been getting worse and worse over the last 4 months or so…it’s really bad now. I think it’s the DVD Drive in the xbox…it’s just going bad and getting worse… :(


On November 1, 2008 at 4:15 am



On November 11, 2008 at 5:57 pm

It doesn’t delete save files for my games right? Cus I was so far in NHL 09 and Fallout 3, I don’t want to do all that again.


On November 15, 2008 at 9:38 pm

hey guys. I cleared my cache to play Elder Scroll:Oblivion. now it’s saying it’s missing data and won’t load. Suggestions?


On November 21, 2008 at 5:09 pm

basically, clearing the cache really works.. However, there are times that you need to clear the cache twice before it will fully works.
Anyway about the disc uneadable issues, just take out the HD try to play a game disc w/out the HD and check if its going to work or not, if it still doing the same thing, ya need to send the console in for repair


On November 25, 2008 at 3:54 pm

listen up naggers!!! it doesnt delete anything that shouldnt be deleted dnt trip!!!! just do it!!!! seriously….


On December 4, 2008 at 8:01 pm

Hi guys. My NBA 09 frizz like hell. But I’ve got my Xbox 360 flushed. If I clean the cache will I still be able to play copies?


On December 12, 2008 at 10:40 am

hi guys

i did the cache clean up and i rebooted my 360 i put a disk in and its just a black screen what do i do


On December 13, 2008 at 5:29 pm

how do you clear cache’s with the new update, the experience or whatever it’s called. and would clearing my cache increase my connection? it sucks playing with a 2 second lag


On June 14, 2009 at 8:23 am


Same thing!
Just go to my xbox -> system settings -> memory

and follow the process listed above.

Garry Haych

On June 25, 2009 at 11:00 am

i have red faction for the 360 & i dont seem to be getting any achievments also have a screen that pops up saying the storage device associated with your gamer profile has been removed or is full…..totally gutted prolly gonna sell it

Nick the prick

On July 6, 2009 at 9:22 am

Just tried it now, Fable II is working again!!!! Yahooo!!!!


On November 18, 2009 at 8:33 pm

i cleared the cache my games still said disk unreadable everytime i try to play a certain level it all started wen i got odst game kept freezing return got new one didnt work then halo 3 cod 4 and 5 exc.i cleaned my hard drive let me play one level and went back to doing the same thing.can some please help me


On December 26, 2009 at 9:19 pm

Yeah, if your havin problems with your xbox crashin, freezin, or other things, get rid of it and buy a computer so you dont have those problems. These consoles arent all they`re cracked up to be !!!!


On January 1, 2010 at 11:22 am

delete some other halo 3 stuff…halo 3 limits the amount of things you can save from it, so if you have lots of film clips and screenshots and downloads, you might be full

Eric Scott

On January 11, 2010 at 4:18 am

Will this delete the video AVI updates as well, cause I dont have a xbox live account to get it again?


On January 28, 2010 at 2:59 pm

every time i put a game in about 10mins later it will say that the disc is dirty if i clear my chache will it help?


On February 14, 2011 at 7:20 pm

will it delete my map packs


On February 25, 2011 at 5:00 am

@hi if u have a hard drive install games to that, not sure otherwise but i have same problem as you and i just install my game to hard drive because i only have 3 games, and theyy are usually about 6 gib each :D


On March 30, 2011 at 11:41 pm

Now I have a problem, my box is not updating my online statuses. For example, after awile of me being online….it still shows what it did when I first got online. Any reasons why and can it be fixed by just clearing my cache?


On April 3, 2011 at 9:41 pm

okay so, i bought the expansion packs in a disk… and downloaded it to my hardrive.. but now i cant cheat in game. i think its because the download update it as well, but if i clear my cache will i still be able to glitch/cheat and have my expansion?


On May 5, 2011 at 1:38 am

hi i cleared my cache and now i cant update any of my games to play on xbox live. does anyone know what i can do???


On June 28, 2011 at 7:29 pm

are there security issues with removing updates? are they privacy or basic gameplay/software updates?


On July 5, 2011 at 9:58 pm

So I borowwed my brothers CoD WaW to play some zombies with my wife, and everytime I try to play it, it gives me the disc read error. It will slao let me play the first 5 campaign levels, but nothing past that.
Will clearing the cache allow us to play? Cause I don’t have internet anymore, so I won’t be able to update my console for a while.


On July 25, 2011 at 6:51 pm

3 questions:
1:If I Clear the Cache, what are the negative effects?
2: Is it possible to Clear without losing my DLC?
3: I pre-ordered the Channeler and the crystal tattoo. Do I still get to keep them if I clear the cache?

shaun greig

On August 9, 2011 at 2:01 am

i used to rent silent hill homecoming on the 360 and got as far as investigating the town hall , i recently went back to the game and bought a copy so i load it up , use the dager to open the ecret door and follow the passage way to the room with the ladder. i then climb the ladder and it chages to teh normal loading scren at which point it freezes!!!!!! tried clearing my cache severa; times installing the game to the hardrive etc and it will not work the disk is brand new not a single mark does any1 have any advice on the issue ?


On November 26, 2011 at 7:54 pm

will clearing the system cache delete saved content like my player on NBA 2K12


On January 5, 2012 at 3:42 pm

If i clear cache, can i still play copies?
thanks a lot


On January 17, 2012 at 5:50 am

4 years and people still havequestions


On January 22, 2012 at 10:23 pm

i tried the clear cashe thing and all that happens is that wen i open skyrim it wont let me do anything at the loading screen


On January 22, 2012 at 10:25 pm

the whole x box freezes completely


On January 24, 2012 at 2:55 am

Whats the difference between doing X X LB RB X X and just pressing Y for device options then pressing A on clear system cache?


On January 28, 2012 at 11:45 pm

one thing, title updates, you will have to re-get them or not be able to play anything you saved when you had the title update.