From my interactions with Ray at VSK gaming servers, I have come to believe that VSK is not a good place for buisness. I originally ordered the server and waiting for 3 days before I sent an e-mail asking when the server would be ready - I didn't recieve a reply. From there, I sent him an instant message on MSN asking him if I was going to get a server or if I should call my CC company, naturally I would think this because of the other 3 or 4 game servers I have worked with it has taken less than 24 hours to get the server. He repeatedly called me a child and then refunded my money and told me that I should be happy with my $ and that I was harrassing him. Before he insulted me I sent him a total of 4 messages, one being hi, and the original e-mail.
These are just my experiences, although I am sure people have had some positive experiences, maybe Ray was having a bad day. But whatever the reasons it does not give him the right to talk down to someone paying him money.