hey, well the problem isn't mine as such its my friends but he doesn't have an account so i thought it quicker if I ask. well the problem is that when he trys to create an online account he does it all correctly clicks create a new account fills in all the fields but when he clicks create accoutn it says invalid password. so my first thought was that he miss typed the password in the retype password bit but I checked that and it still doesn't work. does anyone have a solution??