Hi all, I havent searched the forums so i dont know if someones already posted about this, but ive found a virus called MSCache(trojan) in my c drive and norton isnt able to delete it. maybe if i post my log file it might help? ty if u have any ideas.
is norton able to atleast quarantine the infected file/files?
yeh it was but i cheched some sites and it said norton shouldnt have any trouble deleting the file. :uhoh:
check your norton updates again, if that doesnt help do a google search about the virus maybe you can find a manual fix for it.
Go here to download symantecs tools for removal of specific viri. There are also manual removal guides, but these often take a while to complete.
You should boot your computer in safe mode and run whatever tool you download.
ty for yur help. I found some manual steps to deleting the virus which i was to lazy to do so that worked just fine. ty again.