Lack of Novalogic response 1 reply

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Atrix

For the shoes

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22nd March 2004

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#1 14 years ago

I've E-Mail novalogic a grand total of 20 times now about my problem in the other thread. :mad: yet they fail to respond. It seems to be a common thing now with these software companies that they bring out a game, make loads of money out of it then forget about the players. Is this the case with anyone else?




gasdorf

The Internet ends at GF

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20th November 2007

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#2 14 years ago
AtrixI've E-Mail novalogic a grand total of 20 times now about my problem in the other thread. :mad: yet they fail to respond. It seems to be a common thing now with these software companies that they bring out a game, make loads of money out of it then forget about the players. Is this the case with anyone else?

Not at all - must be you. NOVA has probably the best customer support in the gaming industry right now, believe it or not: 1. Updated an "unsupported" editor seven times already. 2. Developers frequently post in the forums. 3. I have sent three e-mail in the last month, and have received a usefull response to each within 48 hours. I only wish UBIsoft would learn from Nova...