Problem Loading Profile 3 replies

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#1 13 years ago

Hi, I just starting to play AA. Hi to all seniors. However, when I tried to connect to my profile, the error above will occur. I check the server status and it's OK. I tried many times but it still the same. Anyone can help me please. Thanks.:(




ts20_5m0k3

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23rd November 2004

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#2 13 years ago

What version of America's Army do you have? Be sure you have version 2.5. Is that the exact error message? Can you log in at http://login.americasarmy.com Also, the following ports must be open: UDP: 1716, 1717. TCP: 6667, 27900, 20045.

If your username is more than 19 characters, reduce the size of it at http://login.americasarmy.com [Be sure the new username has fewer than 20 characters].




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#3 13 years ago

Thanks for the reply and sorry for double post( I just cannot del it). Yes, I use the recent version. The Full error: " Problem Loading Profile Your internet connection may be down or autorization server may be undergoing maintanence"

I can log in to the site. I think the problem is my ports. Actually, I'm staying at University Hall. I dont know wheter the ports are open or close. BTW, we can play other game such as

  • Half Life
  • Unreal Tournament
  • Tactical Ops
  • Microsoft Game Voice
  • Counter Strike (using Steam)
  • X-Box Live

That's all. Thanks for the reply.




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#4 13 years ago

Im staying at the university hall too. and I have encountered the same problem. " Problem Loading Profile - Your internet connection may be down or autorization server may be undergoing maintanence" And i have downloaded the latest version 2.5 and opened the ports as mentioned but i still fail to load my profile and make connection with any servers. Are there any further setting have to be fixed and set in order to access to the server? Thank you.