I'm a long-term British fan of Warhammer and Warhammer 40K and have collected many models over the years - I've played the games a fair bit, as well. However, I mostly play WH40K with friends at home, or at a local club which I go to. Over the last few years, I've spent hundreds of pounds (UK currency), and plenty of spare time, painting and collecting armies for both WH40K and WH Fantasy. Most of the staff at my local GW store know me, although I don't often play games there due to a) the decibel level and b) being too tired after work to go to Veteran's Night and wait at least an hour for a table to become free. Despite my somewhat cynical attitude towards the practicalities of GW's 'in shop' games and sales schemes, I am somewhat astonished by the rudeness I encountered in the shop today. I dropped by after work, to buy a couple of paints and a new brush (total cost - about £6, waaaay more than it would have been just six years ago. I don't complain to the staff about GW's prices, even though everything seems to get pricier every year - reasoning that they're only obeying orders and hey, the pricing isn't their fault). The guy behind the counter, who I've generally got on well with, asked me if I wanted to buy White Dwarf. Being a sort of indirect... OK, evasive person... I made various excuses to the effect that I would buy a White Dwarf at some point, but didn't want one right away. Maybe later. At this point, I suddenly realised from the expression on his face that I transgressed once too often. After years of being a loyal Games Workshop citizen, shovelling hundreds of quid in the direction of him and his equally grumpy, ponytailed manager, I had crossed the line. I had refused to buy White Dwarf, the official Bible of Games Workshop and worse, had made unconvincing excuses in a vague attempt to avoid direct refusal. I had wasted his time and refused to pay the tithe expected from all GW's citizens (apart from the not inconsiderable amount I had paid for the brush and paints, of course). I was now an offical anti-GW Heretic. I tensed as he went into unfriendly mode, fully expecting him to reach under the drawer and produce a flamer. Instead, he tersely wrapped my purchases in bag, shoved them towards me and blanked me as I stuttered thanks and made for the door. He didn't even answer my 'See you later!' as I left - but I was ready for this. Thankfully I managed to make a reasonably dignified exit, but the experience was not nice and confirmed a long held suspicion that my local GW has an evil, corrupting influence on staff who stay more than twelve months behind the till. The previous store manager became a miserable bastard after a mere half year at the reins of the GW chariot, and to be honest I'm not surprised given the sort of underlings he had to deal with. Fortunately there is another town I visit, a fairly short distance away on the bus, that has much happier staff who seem to be accommodating of my 'casual' approach to purchasing GW goods. They also ask if I want to buy White Dwarf, but don't seem to get annoyed if I don't. Being of a slightly less parochial nature than the denizens of my local store, I guess they have realised that the excellent Games Workshop website, with its informative articles and features on all the new releases, completely circumvents the need to spend four quid every month (and yes, four quid per month is expensive in the long run) on White Dwarf.
I was allways asked to buy white dwarf all the time befor I did, but my Gw staff people have to literaly bend over back wards just to get peple to come, so they are extra polite, since thier store is no bigger than my room, no wounder. but I allso go to anouther one witch is waaaaaay bigger, they are not as polite but not mean, they will say hi. You know, a average person. I cant emagine one of my gw guys too get mad over a turn down. But I am suprised that you got that from a loyal gw staff guy. one I was smaller I remember some times in the morning, they would go to the sinabun and get the first few people a cinamon roll, verry nice people. I like my games workshop(s). but this was a while back. since my parents really knew the store members they even let me stay there and play for like 5 hours (I was like 9 or 10) ahhh the good times. I feel verry welcome at my games worshops, really good places. suprised that he got mad at you over a white dwarf..........
well in some ways them blanking you is better than my local, the people there are either sat down blanking everyone or following people around asking them stuff, its kinda creepy when you have someone following you around the shop for like half an hour. Oh and your lucky he didn't do what most big issue sellers near me do. (which is shout and swear at you if you refuse, bearing this in mind im 15 which makes it slightly more scary)
Your a customer, they need money we keep GW those arseholes alive. Ive seen much better detialed models for cheaper than what GW sells its made they expect us to spend all this crap as if were millionaries. However been a local and knowing the staff as mates i always go over the border questoning them about there prices and how much they suck for selling so high. I have yet to understand the question "Would you like the new slightly crap because the Site managers took over WHITE DWARF!" with a huge smile on there faces with mine being angry and saying mostly "Fuck off you theiving bastard" or "Does it look like i want to feed a capalist bastard like GW" (Okay so i am also Cap.. :) but meh..) Really most of the time there just being nice to you to make you buy stuff in the store. When there off work there back to normal, ready for a drink and some voilance the way i like it.
one guy at GW tryed to steal my night bringer, my hat, and my codex befor but thats off topic
Anyway, say you've subscribed to it. That'll stop the cries of "heretic!! REPENT!!!"
I've been going to my GW since I was 7 (wow, 6 years? And I still can't drybrush or inkwash properly...) and know the guys quite well. I must've spent a few hundred quid there, and we're not exactly the richest family. But I've never had too bad a probem with the staff, apart from he time when TWO of our staines lot went to windsor and ended up in white dwarf. (WD UK 325 Page 15, top left inset, the guy in the middle was our old manager, then the guy on the left took over, then after games day they ran away.)
What were we talking about again?
I think I should also point out (I forgot to mention this in the starter post) that I usually buy a new regiment / squad / vehicle / monster boxed set every few months, usually costing about £20 or £25. Not a huge contribution to GW, but on the other hand there are other guys (you know, the usual suspects) who are in the store whenever I've gone in, winding up the staff and playing the part of Rules Lawyer on Veteran's Night, whom I've never actually seen buy anything. Since several of them collect Specialist Games and have internet access, they probably don't even buy their miniatures through the store anyway. To be fair my non-participation in store events probably makes me seem anti-social to the guys working there, but given that I usually spend at least £5 when I'm in a GW store and don't hang around for ages asking the staff daft questions while they try to paint new armies for their showcase, I would think my Staff Time Required / Money Spent ratio surely entitles me to a little respect. Could be I'm just a pompous git, though! :cool:
Just act normal to them and become more freinds than customer.
He probably thought he asked you really nice about white dwarf with the inference that if you bought it he would get a cut or some other benefit from selling it and since you are a regular he probably thought you would buy it to support him which would explain the strange behavior.