Any Razer mice that actually work? 33 replies

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*Daedalus

A Phoenix from the ashes

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18th April 2006

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#11 11 years ago

But of course if you try a Razer and it's junk, that'll mean Razer are a crap company too...

The tech support issues you're having are probably because if your emails to the tech guys are anything like your forum posts, they'd probably just stop reading after the first paragraph or two - try to keep things to the point when you're writing.

You say the G9 looks like a tiny mouse. I've used it, and with the bigger grip, it's not.

As for not being able to take the mouse apart - why would you do that? - you might want to try just screwing through the sticker. Who says you have to put it back on, seeing as it's on the bottom.

You've had three Logitech mice, all of them have stopped working. Having said that, you banging your mouse on the desk in frustration is probably why. I've had... seven or eight, and except for the one I fried with the USB port, they're all still working.




Junk angel

Huh, sound?

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28th January 2007

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#12 11 years ago
Optical is old and fail, Laser is the ONLY way to go for gaming mice.

I have to disagree. There aren't that many very good laser mice out there. Admittedly if you go really for the cream of the top, laser is going to win there, but if you are in the slightly above midrange quality, optical is a far better bang for the buck.

Also agreed on the dieing part. I've never really had a mouse die on me. Just two were "casualties". The first being an ancient rollball mouse that ended so chock full of dust that no amount of cleaning could get it back to seamless tracking. The second an optical that I managed to let fall of some 4 meters when we were moving. It worked after that as well, just jittery.

As to other mice recommendations - I've been using an ikari steelseries (laser). After reading up on the fact that it's one of the rarer very good midrange mice. But they also make a very good and slighly cheaper optical variant with the same design. Overall great mouse. And I can't say I've ever been much of a fan of the razer design. Just don't like it from logo build. review http://www.bit-tech.net/hardware/peripherals/2008/01/06/steel_series_ikari_mouse_and_sp_mousemat/1




Shintsu

For the glory of Helghan

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9th April 2005

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#13 11 years ago

You assume incorrectly, I start out with ANY company in a neutral manner. I don't start bashing their product until they say something like "We won't do anything" or something. Good example, I was trying to get a company that says "we match any price" to match a lower price on a controller I was looking at (Midi controller, not game controller). So I show one site and they say "Oh can't do that, they're in Israel and they want $789 shipping and only take Discover! We don't match prices of companies in other countries". The $789 shipping part was totally fabricated, they could've just ended it at "We don't match prices of companies in other countries". Strike one. So I asked kindly again, this time finding a refutable seller in the US. Now they say "Oh, we only match authorized dealers!" Right on the site I gave them it said they were an authorized M-Audio dealer. Basically, they're liars. At that point I turned nasty and told them exactly where I'd be buying my controller since they were just going to lie to me and that they don't really match prices. I reserve unkindness to companies that don't return my kindness. These forums are informal so I'm not going to dress my words up. I say what comes to mind. I know how to deal with customer service types, I convinced Sony to fix my PS2 for free when it broke out of warranty. I just had another company that price matched the same Midi controller I was looking at and they offered me some extra software for free since I was so nice. Trust me, the old mouse didn't break from being hit. I didn't have that problem with it. The finish totally wore on it and the battery died and the wireless functionality became really sketchy. This MX518 worked fine until one day it started doing that stupid disconnect/reconnect thing. I came to find out smacking it when it started disconnecting would make it reconnect. Oh, and to whoever left me that nice rep saying not to "make stuff up" - I'm not. You want pictures of my old MX700? If I could predict with regularity when this mouse does this I'd record it. If Logitech mice were okay I wouldn't care. I have nothing against the company, I have their Z-5500 speakers and I like them a lot. Apparently their mice are not so good though - and I judge the experience solely on what I've experienced. To me Logitech is a junky company for mice, other people can love them that's fine. I apparently get all the bad Logitech mice. I dunno what I'll do if Razer turns out to be unreliable too...erm, I just hope they don't.




Chocu1a

Feel my heat, Heavens on fire.

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2nd August 2005

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#14 11 years ago

Have you tried to contact them for a replacement(logitech)?




Shintsu

For the glory of Helghan

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9th April 2005

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#15 11 years ago

I had previously but as I had said they didn't reply. I submitted another report today so we'll see if they will even acknowledge my email this time. NOTE: Right as I went to click the post button it just went off, then on, then off, then on, then stayed off until I smacked it on the desk again. I don't get it, I'm not putting any tension on the wire or any kinks anywhere. I'm not even moving it enough to pull the wire on it at all.




Chocu1a

Feel my heat, Heavens on fire.

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2nd August 2005

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#16 11 years ago

Oh, I actually talked to a person.

It sounds like the connection is bad at the point where the cord attaches to the mouse.




Sgt. D. Pilla

Uber Geek

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23rd October 2007

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#17 11 years ago
Well, I contacted Logitech ages ago when it first started doing this and they never even told me anything. No suggestions, no "we'll send you another", nothing. Technically they could still send me anything because they never responded to my support request. Most support I deal with when I have a complex problem usually replies once or twice before acting like they didn't get my other email. I guess because my problem isn't in their generic book of "Try this to fix it" they don't want to do anything for me. My mouse is as I said getting old now anyways, they're not going to do anything about it now - factory warranty period is ages past..

Follow up on your tech question, call them instead the next day saying I never got a reply. Or just write a single paragraph on what the fault is and what you've tried, then they'll reply.

Also, did you say $100 on a mouse pad? ...erm, that's uh, a little much...I spent $25 on this Ratpadz XT and it is great. The mouse feet on this mouse are not wearing off due to this mouse pad, they're wearing off because I have to keep smacking it on the desk to make it work.

Yes I did, so thats about $50/$60 USD, more then reasonable for many of the high end mouse pads. Also mouse feet don't wear of from downwards pressure, they wear down/off from constant moving over a surface be it cloth or a harsher surface, just hitting them down on the desk won't cause them to wear down, that'll only make the mouse worse (but if it doesn't work already then nothing to lose)

Again, I do not like the G9. It looks like a tiny mouse. I am apparently more of a "palmer" with my mice - I put my palm on the mouse and let my fingers rest on the buttons. I don't do the claw grip that some people do or any other variation of it. That mouse looks way too tiny for my hand to do that with. Besides, as the old saying goes: "Fool me once, shame on you. Fool me twice, shame on me." What kind of idiot would I be for buying a third Logitech mouse after the two before it were junk? That MX700 was not a cheap mouse, this MX518 was only slightly less than what the MX700 cost. Logitech blew it, I give them no more chances..

The default grip on the G9 is the Palm grip, and with that on its massive, way to big for my hands. If you don't like either of the two grips it comes with go out and buy one you like...the mouse is full customisable to your hand and desired weight, there is no reason to say it's to small or to big, because it's not unless you use the wrong grips.

I can't even take this mouse apart to look inside it because Logitech hid all the screws under the sticker. I'm none too fond of the idea of tearing that off so I can get inside it and if I try to put it back on it might stick out when I'm using it.

Of course they do, like EVERY other company, how else are they going to know if you've voided the warranty or not? An unexperianced end user diving head long into a mouse to fix it isn't exactly worth covering in warranty... It's common sense that they cover the screws with stickers...everyone does it.

Another good idea is to NEVERRRR EVER EVER install mouse software for a mouse. If you want to tweak settings use the windows mouse speed settings. There will be no difference in gameplay between stock DPI and 200000000billion dpi that mice are currently rated at. If you stick the bar on 5-6 and set it properly in-game you'll be more than fine.

I install it so I can change my LED colors :P, and then the mouse has the 5 in game sensativity settings, and different profiles etc. SetPoint really isn't that bad, it's very light on the system - atleast the version that comes with the G9, the G7s version was horrible granted.




kow_ciller

Gettin' hardware chilly

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16th June 2004

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#18 11 years ago

Emailing companies is generally useless. If you want real answers call them. And why do you get so bent out of shape when someone says something you dont like? If a company doesn't price match or give you what you want too bad. Not every company is going to kiss your ass when you buy a product and you need to realize that. If you talked nicely to a rep they would more than likely replace your mouse if you have the reciept or invoice still for your product.

Sgt. D. Pilla;4954519

Yes I did, so thats about $50/$60 USD, more then reasonable for many of the high end mouse pads. Also mouse feet don't wear of from downwards pressure, they wear down/off from constant moving over a surface be it cloth or a harsher surface, just hitting them down on the desk won't cause them to wear down, that'll only make the mouse worse (but if it doesn't work already then nothing to lose)

$50-60 for a mouse pad? WTF are you smoking? People that buy crap like that should be shot. Theres nothing a $60 pad can do that a $15 everglide cloth pad can't do.




Sgt. D. Pilla

Uber Geek

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23rd October 2007

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#19 11 years ago
Emailing companies is generally useless. If you want real answers call them. And why do you get so bent out of shape when someone says something you dont like? If a company doesn't price match or give you what you want too bad. Not every company is going to kiss your ass when you buy a product and you need to realize that. If you talked nicely to a rep they would more than likely replace your mouse if you have the reciept or invoice still for your product.

Unless its Acer...you get nowhere being nice to Acer :P Scream, Swear and talk to their managers, THEN you get service lol I only ever emailed Logitech for support, and got next day replies, but then I didn't go off on a rage because the product stopped working - i had no proof it was the product, nor do you Shin




Shintsu

For the glory of Helghan

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9th April 2005

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#20 11 years ago

The point on that company with the price match was they said they'd match any price, bla bla. So I show two places and they won't match either. The other site I went to had price matching, I show one site that had it for less they said yes we'll go even lower, free shipping, and then gave me the free extra software. Clearly a difference between the two as to being a better place to buy something from. Anyway, I went to Best Buy. Actually they carried most of the Razer mice (Except the Copperhead). They had the DeathAdder but the thing was damn $62. It was only $42 at TigerDirect. So pass on that. They had the Lachesis for $85 which was pretty close to the online price - $80 but damn I don't want to spend $85 on a mouse...but it's the deal so far. On display they had the Black Mamba. Wow, it felt very comfy to the touch and seemed great. Now I would like this mouse. Whoops...$130...definitely can not blow $130 on a damn mouse. So Best Buy sounds like a great place to try out the Lachesis if I ever decide to spend that much on a mouse, but otherwise I'm best off to get it online which also offered it in more colors than just the single ones Best Buy had. They didn't have a G9 out on display but they had the G9x in the box and I put my hand on it - it isn't quite too small but the angle of which my hand would be resting on the mouse seems strange and not quite so comfortable. Like it's more of a sharp angle my palm would rest on it compared to a much lower one on something like the Lachesis. It figures I like what costs too much...deal for deal that stupid G9 is a good one but...again how stupid am I to buy another Logitech mouse? As far as fixing my mouse - the receipt is long gone to my knowledge. I bought it at CompUSA which is now defunct. So they're probably gonna tell me too bad and not do anything. When it's stuff like this I don't tend to call, they always want information I don't have like when did I buy it or something. They're good for troubleshooting help but for problems like I have they usually won't do squat. I can vouch for EA's poor email service. I have sent five emails about how badly the Sims 3 is about crashing and asking what's up and have had no replies to any. I had a problem previously that I had to find EA's support number on some website not even affiliated with them (EA didn't have it on their site for whatever reason - probably because they actually pay attention to it and don't want too many calls). The wait time was like an hour but once that was through the lady on the phone was much more helpful than the uh, emails that received no response. Damn companies, don't give email support if you aren't going to answer it... So I can either be a hypocrite and save some money and get a G9 or I can gamble and hope the DeathAdder isn't junk, or I can go way over my budget and buy a Black Mamba which I'd probably love. Oh, and I can spend slightly more than I'd care to and try out the Lachesis. Going to Best Buy only helped me marginally...