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V.

For Vendetta!

50 XP

1st April 2008

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2,918 Posts

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#1 8 years ago

Goddamned, it keeps asking me to reactivate. When I try to put the code in that's on the back of my CD case, it loads a bit, but then it says the code isn't good and I need to call them to reactivate my code. It's getting quite annoying, even when the shop where I bought it tells me to call Microsoft, then Microsoft tells me to call the webshop! WTF!




kow_ciller

Gettin' hardware chilly

50 XP

16th June 2004

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#2 8 years ago

call the number it gives you. it isn't rocket science.




Quetron

USA

50 XP

28th August 2006

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1,155 Posts

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#3 8 years ago

Mine went through, installed about 3 times, you sure you arn't switching hardware around? mabye?




Mastershroom VIP Member

Frag Out!

153,685 XP

18th November 2004

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14,196 Posts

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#4 8 years ago

Just call the number. It's entirely automated, so you don't have to talk to anyone.




V.

For Vendetta!

50 XP

1st April 2008

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#5 8 years ago
kow_ciller;5238650call the number it gives you. it isn't rocket science.

I did, and also activated it, but now it's asking me again.




Kilobyte

What does the Fox say?

69,060 XP

23rd November 2002

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#6 8 years ago

Well, I don't know why Microsoft is telling you to call the shop. Microsoft is the one you need to call. There is very little the shop can do to help. Aside from replacing your OEM kit, with a new one. Giving the risks of lost sales, very few shops will do so, unless they install the OEM kit themselves.

You need to call Microsoft, and work with them to get a replacement OEM.

Usually in your situation, one of three things has occurred.

1. You have upgraded your hardware since installing the OEM. 2. The OEM has been used multiple times, and has been "blocked", or otherwise "flagged" as non-genuine. 3. It was some kind of "beta" key, and has since expired.




>Omen<

Modern Warfare

50 XP

1st January 2005

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#7 8 years ago

This has happened to me before with XP. The reason they often try to pawn you off to the shop you bought it at is when they hear you say you have an OEM copy of the OS, they assume it's a name brand OEM system like Dell, HP, etc. The time this happened to me I thought the supervisor I asked for was going to straighten things out. Instead she was the one that was very rude and insistent I talk to the people I bought it from.

I hung up in anger and when I called back, believe it or not it was some nice foreign sounding guy that was the only one that thought to ask if it was a generic OEM OS or name brand, and THAT made ALL the difference. MS doesn't support OEM name brand because usually there's proprietary software from the brand manufacturer on the disc too which requires certain steps to be followed.

Just tell them it's a generic vs name brand OS disc if that's what you bought. They don't cover them for installs on any system like the retail ones, but they do cover license key support on generic OEM OSes for installing on the originally used system if need be. As mentioned however, this can typically be resolved via the automated method, provided you follow all the steps properly.




*The.Doctor

Trust me, I'm a Doctor

102,440 XP

25th November 2003

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#8 8 years ago

I had to do that once with my Win7 release candidate, i changed some hardware (forget what exactly) and it wanted me to activated again. I just called the number and 5min later it was activated again and ready to roll.