Bad update for Win7 home basic 5 replies

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random_soldier1337

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17th June 2008

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#1 4 years ago

Anyone else here get an update that might have corrupted an important OS file/exe/etc., for W7 home basic. Got an update on my LT 18 hours ago. Shut it down for the update and tried to restart it today. It applied the particular updates and now every time after the "starting windows" screen it gives me a black screen with only the mouse cursor visible. Did that the first time too but I assumed it was taking it's time and waited 10 minutes before rebooting. Every alternate startup gives me the option of startup repair with none of the options actually doing anything.

I'll probably have to reinstall/recovery image but would you guys have any other suggestions? I'd rather resort to those last seeing as I don't want to accidentally lose all my data. I wouldn't want to reinstall only for the same thing to happen again, either, assuming it may be my fault and not the update's. I also sort of don't have any restore points to roll back to either, so sorry if you were thinking about suggesting that. I guess it was a really stupid decision in retrospect to disable those.




MrFancypants Forum Admin

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#2 4 years ago

I had a similar problem once. Wasted a lot of time on repairing the corrupted Windows which didn't work in my case. A fresh installation of Windows is probably the fastest and best solution. With a recovery image the chances of running into the same problem are probably higher. As for data-loss, if you can access Windows in secure mode use the opportunity to back up everything important on DVD or an external drive.




random_soldier1337

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#3 4 years ago

Sorry I didn't mention earlier but I tried accessing via safe mode and unfortunately same thing happened except with a lower resolution cursor appearing... this update seriously messed up some core OS file(s).

I didn't check last time so I'm not sure on this but is there the possibility for me to remove the LT's hard drive (this much, I am 99% positive I would be able to perform) use it as an external drive to another computer for the purpose of backing up data onto that one?

Also, by recovery image I meant going back to factory settings. Would it still be a problem then?




MrFancypants Forum Admin

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#4 4 years ago

Not sure what you mean by factory settings, but I'm pretty sure that the best likelihood of avoiding running into the same prblem would be a clean install - wipe the system drive and boot with the windows dvd, install and apply updates.

You could put your harddrive into another pc to recover data, an easier option would probably be to boot from a USB stick or bootable dvd and then copy everything important to an external drive or a non-system partition on your hard drive.




random_soldier1337

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#5 4 years ago

Actually, most of my data was already on a non-system partition save for maybe a few game save files. I'm just a bit paranoid since I've never done an install on a machine with data already on it. Sorry about that.

How would I go about that repairing? If only for a while so that I may at least make sure everything is in place for a clean reinstall in the system partition.




MrFancypants Forum Admin

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#6 4 years ago

Boot it up with a Windows install disc and select repair installation.