Im sure you can just buy windows me from someone for $10, also norton saves some stuff so you should check that.
jeromeIve gone through other options, ive bought Nortons Anti-virus ive purchased Spyware deleters, but nothing. And i really need Steam, So i need to reformat. But i guess i have cant. Thnx for the help.
So you have tried all these programs? this gives us an idea of what is wrong with the computer but i think a better description of the error and your system specs could help us to figure how to solve it. Is the computer working right now, or is your mothers computer completley unuseable? Just cus you need Steam doesnt mean you need to reformat.
No, other then the os we shouldnt need your specs. But a discription of how unstable it is could help some.
Get firefox: http://www.mozilla.org/ delete explorer problem solved
While your at it run Windows update then Microsoft Baseline Security Analyzer http://www.microsoft.com/technet/se...s/mbsahome.mspx
Next try using: -ad-ware http://www.lavasoftusa.com/software/adaware/ -Spybot - Search & Destroy 1.3 http://www.safer-networking.org/en/mirrors/index.html -Spy Sweeper http://www.webroot.com/wb/downloads/index.php
If you dont want firefox and want to keep explorer then open explorer and: Tools < internet options < Security tab < Custom Levels
Then you click disable for anything ActiveX and Scripting
Im thinking that windows update will fix things alittle. Next could you please tell us the name of the virus and or spyware?
I know from my norton it dectects spyware but isnt all that great on getting rid of them. Norton should give you information about what it detects and I would like to know the problem better.
If u used spybot before the incident it makes restore points so u may be able to use those instead of reformatting. Did u use spybot? If so did u use it before the incident even only once because if u did ur saved u can just restore.