DVD-RW Drive Problem 8 replies

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DragonNick

I <3 DDR

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8th January 2004

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#1 11 years ago

Hi,

I have a problem with my DVD-RW drive on my Sony VAIO VGN FJ-170/B laptop. If I attempt to play a DVD or CD, the picture/audio is choppy.

I am very confused because this happened very unexpectedly. I was watching LotR disc 1 in my car (I was not driving) and the battery went out, putting it into standby. Upon reaching my destination I plugged in the laptop and then finished the disc. I then put my laptop away and did something else. Later that night I put in disc 2 and the video and audio were horribly choppy. I figured the disc was scratched. I later tried another movie, which was also choppy. Then I feared the worst. I tried the first disc I played that day, which played fine about half a day before, and it too was choppy. I have tested an audio CD and that also has choppy audio. This is a problem with the drive because .mp3's and .avi's work fine.

I have been noticing my computer running much slower than usual as of late, could that be the problem? Or did I set the laptop down a little too hard, breaking something? How can I test such a thing?

I am distressed because I recently bought new RAM for the laptop (to help it go a little faster), and don't want to put it in if the laptop is broken and I need to replace it. I have one of those really nice (expensive) warranty plans from Best Buy for it, so if necessary I think I can get it replaced or repaired. However since I am a computer science major and in the middle of a semester of college, I don't really want to lose my computer for however many weeks it takes to fix. Also, the laptop is no longer made, so I am not sure if I'd get the next newest one, or if I would get credit toward a new one and need to shell out some money from my pocket as well.

Sorry for the novel, I wanted to be very descriptive! Any help anyone can give will be greatly appreciated, thanks!




Guyver VIP Member

Dark System LordResiding In Insanity

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10th November 2004

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#2 11 years ago

If you have not done so yet I would first try to uninstall and reinstall the driver for your optical drive. If the problem still persists then it could be several other things. Go with the driver first as its the easiest to fix if thats where the problem lay.




DragonNick

I <3 DDR

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8th January 2004

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#3 11 years ago

I have uninstalled and reinstalled the driver and the problem still persists.




RadioShackRob

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30th October 2007

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#4 11 years ago

I would recommend trying an external on it. Then we can isolate it to make sure it is a problem with the drive. And what Best buy would do for you is replace the drive if it is. (warranties don't address software issues)




DragonNick

I <3 DDR

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8th January 2004

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#5 11 years ago

You mean try an external... DVD drive? I don't have access to such a thing, and it's a laptop, I don't even know how to use one if I did, I assume USB I guess...

Are there any other ways to find out if it is a drive issue?




RadioShackRob

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30th October 2007

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#6 11 years ago
DragonNick;4032169You mean try an external... DVD drive? I don't have access to such a thing, and it's a laptop, I don't even know how to use one if I did, I assume USB I guess... Are there any other ways to find out if it is a drive issue?

Yes and yes. Well thats understandable. You could pick one up from somewhere like Best buy and return it after you figured it out.




Guyver VIP Member

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#7 11 years ago

You might want to consider taking it to Best Buy since you have the warranty on it so they can diagnose it (most likely is the optical drive) and replace said part. Only down side is last I heard they have to send it off to their depot which can take up to 10 bus days if not longer.




RadioShackRob

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30th October 2007

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#8 11 years ago
Lord Anubis;4032345You might want to consider taking it to Best Buy since you have the warranty on it so they can diagnose it (most likely is the optical drive) and replace said part. Only down side is last I heard they have to send it off to their depot which can take up to 10 bus days if not longer.

Currently not an option for him.... Honestly, if you cant get it in for repairs under the warranty, you could purchase the replacement drive and swap it out yourself...




DragonNick

I <3 DDR

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8th January 2004

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#9 11 years ago

Blah, 10 days w/o my computer doesn't sound fun. Thankfully I don't really NEED my optical drive. Most things I view/listen to are in file form.

I am going to be switching to Ubuntu this coming Winter Break, so most likely what I'll do is wait until then, get this problem fixed, get the comp back, install the new RAM, and then switch OS. In the interim without my lappy I can use my desktop (which is at my home, not college, which is why that isn't an option now).

Thanks for the advice guys!