Firefox issues with Facebook and Gmail 4 replies

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Pyroshane

I want to be like the Admins

50 XP

16th December 2004

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#1 8 years ago

So I have been back with a computer for just over a month and this is my third time posting for help already. Back before my old one died I was usually the one offering advice and helping, I don't like being on this side so often, but unfortunately I have another problem and you guys are awesome.

I have been having problems in Firefox the past couple days with Facebook and Gmail.

Basically, Facebook loads and looks normal, but when I click on Notifications they don't clear, when I click Post after entering a status or a comment on anything nothing happens, and when I click Older Posts at the bottom it just sends me back to the top of the page rather than extending my newsfeed like normal. I am sure there are more issues with Facebook, but so far those are the only I have noticed.

With Gmail, the "Loading [email]xxxx@gmail.com[/email]" pops up, the bar moves almost all the way to the end, and then it just hangs there until the "This is taking longer than usual. Try reloading the page" pops up. Viewing it in basic HTML still works though.

I noticed the problems two nights ago after work, both websites worked perfectly that afternoon before work, both websites work perfectly in IE, and I tried running Firefox in safe mode with no success. I have also tried uninstalling Firefox and rebooting before reinstalling. I have also noticed while trying a bit of my own troubleshooting that when I click on the "Java Console" in the Tools menu nothing happens, so I tried uninstalling and reinstalling Java as well, but also no success.

For reference, I am running Firefox 3.6.10, have Windows 7 Home Premium running on a Toshiba Qosmio x505-q888 with Trend Micro Titanium Maximum Security for my AV, have not recently installed any add-ons to Firefox, and have not installed any software in the past couple days.

Any suggestions? Did I miss posting any important details? Thanks in advance for any assistance!




Mr. Pedantic

I would die without GF

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8th October 2006

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#2 8 years ago

I'm no expert at this, but I'd hazard a guess and say that's something to do with your internet connection.




Pyroshane

I want to be like the Admins

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16th December 2004

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#3 8 years ago

It has nothing to do with the connection. I wish it was that simple. I have a 10mbps connection at home and a 6mbps connection at work and not sure what the connections are at iHop and Perkins, but it is the same problem everywhere, and with utorrent set without an upload cap or download cap at home (I don't use it at work or restaraunts) I get about 300kbps down and 200kbps up.




Sgt. D. Pilla

Uber Geek

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23rd October 2007

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#4 8 years ago
I'm no expert at this, but I'd hazard a guess and say that's something to do with your internet connection.

This. Only I am an expert lol.

Try rebooting your router or modem; I had a similar issue with Facebook about 6 months ago, rebooted the router and it began to work fine.




Pyroshane

I want to be like the Admins

50 XP

16th December 2004

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233 Posts

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#5 8 years ago

As odd as it sounds, I remembered last night that just before the problem showed up, I got an automatic update from Adobe Flash Player 10. I uninstalled the plugin from the control panel and then reinstalled it and suddenly everything workes properly again. I am 99% certain that neither Facebook nor Gmail use flash (at least for the things I was having problems with) so I am thinking that maybe the update corrupted something that did interfere with the way Firefox was running. This could also explain why everything in IE still worked fine, IE has its own Flash Player 10 ActiveX.

Or maybe the Flash Player was just a red herring that I noticed at the same time the issues resolved themselves and I am just reading too much into it. Either way, everything is working fine again. Thanks both of you for the suggestions! I will definately keep rebooting the router in mind next time I encounter a problem with my browser that I can't resolve.