Frequent BSoD problems 7 replies

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Jose Carlos

Why? Cause normal is boring.

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29th March 2006

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#1 10 years ago

Right, so I'm getting the dreaded bluescreens. Problem is, I can't figure out what could be the cause. It usually occurs when I'm either using 3ds Max or playing UT2004 or Oblivion, though I sometimes get it when the system is simply sitting there, running. Googling for fixes to the error reports left me with no results, memtest came back clean after 7 hours and since the rig is a laptop, I can't exactly install new hardware.

The stop code is stop: 0x0000008E (0xC0000005, 0xBF8295B1, 0xAA8D1B74, 0x00000000)

win32k.sys - Address bf8295b1 base at bf800000 datestamp 45f013f6

The system specs are: Operating System: Windows XP Home Edition SP2 System Manufacturer: Micro-Star International System Model: MS-1412 BIOS: Ver 1.00 Processor: Genuine Intel(R) CPU T2050 @ 1.60GHz (2 CPUs) Memory: 1gig, shared with the card Card name: ATI RADEON XPRESS 200M Series Manufacturer: ATI Technologies Inc. Chip type: ATI display adapter AGP (0x5A62) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_5A62&SUBSYS_02411462&REV_00 Display Memory: 256.0 MB Current Mode: 1280 x 768 (32 bit) (60Hz) Monitor: Default Monitor Audio Output: Realtek HD Audio




Chris

I pretend I'm cooler than AzH

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20th February 2006

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#2 10 years ago

I had this once when I was fixing PCs. There are two possibilities:

a.) Your windows installation has gone bad b.) Your RAM is faulty (more likely, unfortunately)

If it is the latter, then you could test with memtest86+.

If that turns up nothing, try doing a defrag of all your HDs, and checking cable connections are ok.

On occasion (although I don't think it is the case here) it might be a device driver, so make sure they're all updated.

It was the RAM in my client's case, but oddly Micro$oft have an article saying it is to do with device drivers... even though it is their own software I would take a lot of the stuff they have to say with a pinch of salt.

In addition, it might be wise to just make a fresh copy of win32k.sys from your XP CD. I wouldn't reccomend deleting the old one, just put 'backup' or something on the end.

Hope this helps.




Sgt. D. Pilla

Uber Geek

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23rd October 2007

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#3 10 years ago
Chris

I pretend I'm cooler than AzH

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20th February 2006

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#4 10 years ago
Sgt. D. Pilla

Uber Geek

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23rd October 2007

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#5 10 years ago

Eh, close enough, results are the same ish (win32k.sys) at fault, so it'll proly work




Freyr VIP Member

A2Files Staff

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6th February 2005

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#6 10 years ago

Nice find, but Jose didn't mention removing a firewire device and this was corrected in SP2 so it shouldn't apply in this case.

I'm with Chris on this, but you say you have already run memtest and its come back clean so the next obvious question; Do you have a warranty? Its probably worth calling their support number, as if this is a system specific issue then they are likely to be aware of it.




Jose Carlos

Why? Cause normal is boring.

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29th March 2006

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#7 10 years ago

Yeah, the warranty is still good. I have spring break coming up in a few weeks, I was planning on taking it in anyway. I ran memtest again, just to be sure, and it got nothing. I'll swipe the win32k.sys file, see if that helps. Thanks, guys.




emonkies

I'm too cool to Post

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17th July 2003

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#8 10 years ago

BSOD

Check memory for errors first, then run HD test, then scan for viruses from a bootable like BartPE with USB enabled.

At work we use Memtest x86 on a bootable cd.

We also use IBM HD test on a bootable CD. We use it because it will test most any HD we throw at it. Does have problems with some SATA drives and doesnt like 10,000rpm drives.

IIRC latest version of UBCD has HD test and memtest on it.