Help! Copy Commander V9.0 4 replies

Please wait...

cg_fin_007

The Internet ends at GF

50 XP

13th November 2004

0 Uploads

129 Posts

0 Threads

#1 13 years ago

Greetings all! I purchased a retail version of Copy Commander 9.0 today. Upon attempting to boot from the disc to virtually move my old hard drive to my new one, I received the screen shown on page 11 of the Copy COmmander manual. However, when I went to move the cursor to the appropriate selection, my mouse would not move. Further, tabbing or pressing any of the indicated hot keys did not result in success.

I tried a second plug and play mouse to now avail. Am I required to use an analog mouse for this procedure? If not, do you know why my version is not allowing me to choose a Copy Commander function? I wasn't sure if anyone here had used this software or not but I thought i would give it a shot. I have an email into their tech support too..... Thx, :assimilate:




Kilobyte

What does the Fox say?

69,060 XP

23rd November 2002

0 Uploads

6,468 Posts

0 Threads

#2 13 years ago

What mouse, was the first one you tried?

Is Legacy USB Devices enabled, or set to auto, in your BIOS? Try settings it to Enabled, or Disabled.

Do you have a PS/2 mouse?

Since it is a Bootable CD, I am not suprised that there is limited mouse support.




M!tch VIP Member

intermittently erratic

130,170 XP

12th March 2004

0 Uploads

11,767 Posts

0 Threads

#3 13 years ago

sounds like a need for a cheapo PS/2 mouse available any at pc store


Thinking about it.



cg_fin_007

The Internet ends at GF

50 XP

13th November 2004

0 Uploads

129 Posts

0 Threads

#4 13 years ago

Hi Guys, Ya'll rock! I went into my BIOS and sure enough the USB was disabled. I enabled it and booted from Copy Commander. My mouse now works like a charm. In the mean, Copy Commander emailed me back, stating that a USB mouse wouldn't work with their product. Gaming Forums Strikes Again!!! WooHoo!!! :moon: to "professional tech support". Thanks again!!!




Kilobyte

What does the Fox say?

69,060 XP

23rd November 2002

0 Uploads

6,468 Posts

0 Threads

#5 13 years ago

USB Mice are not supported.

Unfortunately they didn't suggest that newer BIOSes have a compatibility mode. Which is what you enabled.

It will now treat your USB mouse as a PS/2 mouse.

BTW, I am a Professional. I work for a local PC Service shop, and not one of those nationwide brands. Trust us, we usually know what we are talking about. :nodding: