Help with my friends computer 21 replies

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Time2KILL

Intolerant of idiots

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28th June 2006

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#1 9 years ago

So a few days ago I decide to play a trick on my friend and take his laptop and change his password so he couldn't go on it. I never got a chance to finish my task cuz this kid I was with bitched out and made me turn off the computer mid way.. Anyway the problem his computer is experiencing now is that his windows installer will not run, along with a few other programs like Adobe and Microsoft Office 2007. Right now I'm just working on trying to fix his Microsoft installer. Basically what happens is that it will open up and essentially freeze. It keeps saying "windows installer is setting up" but it never actually sets up nor does it cancel when you try to abort the installation. Also, his computer will sometimes fail to log off or shutdown forcing you to manually turn off the computer (hold the button for 15 seconds). Taskmannager will not open up at all, even if you open tskmnger.exe directly from the windows directiory.

He is running Windows Vista on a Dell Latitude D830 Laptop. Please help I iddnt mean for this shit to happen!




Mastershroom VIP Member

Frag Out!

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18th November 2004

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#2 9 years ago

That sounds more like some sort of malware than you messing it up by changing the password. Almost every virus you can possibly get will disable the task manager. Does your friend have an antivirus? If he does, which one, and is it updated daily?




bigdoggie

Der tekniker

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28th December 2004

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#3 9 years ago

Have you tried recovering the system to a later restore point?




Mr. Pedantic

I would die without GF

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8th October 2006

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#4 9 years ago

I doubt that all this stems from the botching-up of a rather stupid practical joke you played on him.

I agree with Zam, sounds more like some kind of malware. Though, if you don't have an antivirus, then by the sounds of it you're out of luck since you can't install anything on it anymore...




Time2KILL

Intolerant of idiots

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28th June 2006

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#5 9 years ago
I doubt that all this stems from the botching-up of a rather stupid practical joke you played on hi

yeah cuz i care about your personal opinion, thanks.

On another note thanks guys for the help so far I'll tell him. I did try to run a recovery and rolled back windows to a previous configuration but the problem still persists. Oh I did not change his password through windows. I booted in safemode and went around his account to an admin account. I didn't get a chance to log on to the admin account though because the computer was turned off while it was booting.




Mr. Pedantic

I would die without GF

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8th October 2006

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#6 9 years ago
yeah cuz i care about your personal opinion, thanks.

I thought you were intolerant of idiots. That sort of practical joke is, at best, idiocy. And if you don't like my opinion, don't reply to it.




bigdoggie

Der tekniker

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28th December 2004

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#7 9 years ago

Sounds like Malware.




*Daedalus

A Phoenix from the ashes

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18th April 2006

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#8 9 years ago
Time2KILL;4853081yeah cuz i care about your personal opinion, thanks.

I don't like brats.

Try a restore using the OS CD if you can, if not you're probably looking at a reformat.




Time2KILL

Intolerant of idiots

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28th June 2006

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#9 9 years ago

I should also mention that many of the problems my friend is having are fixed when when he restarts his computer. Like I said before though he cannot turn off the computer through command prompt or the UI, he has to hold the button.




Babeman

A dog+sombrero=awesome.

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11th August 2008

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#10 9 years ago
Mr. Pedantic;4853098I thought you were intolerant of idiots. That sort of practical joke is, at best, idiocy. And if you don't like my opinion, don't reply to it.

Mr. Pedantic = my boss