Help with soundcard and WinXP 2 replies

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MkH^

FH tester

50 XP

25th September 2003

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#1 13 years ago

Hi,

I just recently bought a new soundcard for my, well.. not exactly my computer, but anyway. The card's chipset is C-Media's CMI-8738/PCI-6CH and computer specs are as follows..

Motherboard chipset is VIA KM400, not sure about manufacturer. Epox I guess.. Windows XP All the recommended specifications for the card are filled too. Stereo speakers

Anyway, the card is in bulk package, so I went for downloaded drivers. I installed the card in 2nd PCI slot, none of the three slots in the MB were used.

So, I installed the card, and although had some problems fitting it in the slot, I booted the machine and Windows recognized the the new device. I skipped the PnP prodecure and went to install the downloaded drivers for the chipset. The installation went through with no errors of any kind and prompted to restart the computer. I did as suggested, rebooting the puter and as a big surprise to me, the speakers were working perfectly. Well, I thought up to reboot the machine again to assure that they were workin, and as I got the "new device detected" -window prompting me to install the "non working" soundcard. Well, obviously I had installed working drivers but Windows didn't recognize them. I checked from the system settings and dxdiag, and there was no mention of installed audio devices. Before the 2nd rebooting it was working perfectly and showing in the devices too.

However, after removing the device and installing the drivers again the soundcard is working perfectly until the next reboot. Rebooting makes Windows not detect it.

I'm really out of luck, hope someone can help me with this.

Thanks in advance.




Eagle One

:-D

50 XP

22nd December 2003

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#2 13 years ago

im not exactly sure but it could be that you need to disable onboard sound in the BIOS because when you reboot it goes into onboard and detects a sound card which wont do anything, hense 'non working'. Although it might have already been disable because of the installation of the drivers. im no expert but it could be worth a try




MkH^

FH tester

50 XP

25th September 2003

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2,286 Posts

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#3 13 years ago

It indeed has an onboard sound too, but there are and were no drivers installed. So until the installation of the new card and drivers there were no sounds nor audio devices at all.