Maxtor Quality. 22 replies

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IcePure

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#1 10 years ago

I know, I also chuckled at those words.

My issue is that after dropping my 500 GB Maxtor Basics Hard drive (less than a foot drop, mind), it has done an epic fail on me, doing some wierd beeping noise.

Now, I want to open the enclosure and get the drive out of it so I can at least recover some of my work (clever me made 0 backups :/), but I have no idea how to do this, since there's only one screw and after removing it the case is still very reluctant to open. I know that most EHDs have some sort of 'trick' to opening them.

Any thoughts?

Thanks in advance and for your time.




kow_ciller

Gettin' hardware chilly

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16th June 2004

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#2 10 years ago

Isn't the basics an internal drive?




IcePure

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#3 10 years ago

There probably is an internal variant, like a lot of Hard Drive models/series.




kow_ciller

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#4 10 years ago

Cant find it on the maxtor website =/




MrFancypants Forum Admin

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#5 10 years ago

If its broken anyway why not just force it open? If you have a hammer and a screwdriver plastic will yield eventually.




IcePure

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#6 10 years ago

I've asked myslef that question; trying not to void the warranty (I have the sticker for example, in perfect condition still) just in case my data isn't recoverable for some reason.

Why it's not on the Maxtor Website is wierd...maybe it's an obsolete model. I got mine from a Tesco's, so obviousely I missed out on user-reviews and such, which google shouts 'Maxtor is crap' at me :/




*Daedalus

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#7 10 years ago

I'm pretty sure that whatever you do to the drive that results in it being opened will void the warrenty. If you have a hammer and a screwdriver, go right ahead.




MrFancypants Forum Admin

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#8 10 years ago

They won't be able to tell whether the warranty was voided if he manages to open it without a hammer though.

Without even seeing the type of HDD I can't help with this. Your best bet is probably to go to a few PC hardware stores and look if you're lucky enough to find anyone who has seen a similar case.




*Daedalus

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#9 10 years ago

I have. Same thing happened to mine. I opened it, and tried everything I know, short of opening the drive itself in a clean room and cleaning it.




IcePure

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#10 10 years ago

Fair enough, I'll probably just end up breaking it open - the work's more important than the warranty.

Thanks guys.