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TimothyEaW

Rebel Alliance rules

50 XP

15th January 2007

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#1 10 years ago

My laptop has recently gotten a virus(s). Several but they all have been quarantined and I deleted the file most of them came from. The file was called 'Online Add-on' in my Program Files, Which I deleted. There was 2 Trojan Horse viruses, 2 Downloader.MisleadApp, and 6 Trojan.Zlob. Under actions it says all were quarantined, however the .Zlob one said Reboot Required. Now as I said I deleted that folder. But I also got 2 Downloader.MisleadApp which are in C:\WINDOWS/system32/. Now to me question: Can I delete folder system32 without harming my computer? Now I also just got 6 more Trojan.Zlobs, 3 at two different times, but unlike last time, under action it says Deleted instead of just Quarantined so I'm not as worried about them. Further more everything except the 6 I just got is (as the computer says) is Quarantined (Location, Status, though it says infected instead of quarantined, and Action Description) but there is nothing in the Quarantine section in Synmantec AntiVirus. However as I said I deleated the folder that contained the original Trojan.Zlobs, Trojan Horses, and the 2 Downloader,MisleadApp and the computer deleated the second set of Trojan.Zlobs so if I deleate the folder systems23, if I can, will I be alright or will I have to take further action? By the way, to help you understand what I'm saying, I'm getting this all from Symantec AntiVirus under Threat History. I've done multipule full scans and no new threats showed up. The 6 Trojan.Zlobs I got today were logged by "Auto-Protect scan". The rest from Scheduled scans. Please help.




Bs|Archaon

I would die without GF

50 XP

15th March 2006

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#2 10 years ago

System32 holds all kinds of important stuff so no, you can't delete it. The antivirus program should be able to remove the virus?




TimothyEaW

Rebel Alliance rules

50 XP

15th January 2007

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#3 10 years ago

Perhaps I can go in and deleat the files then instead of the entire computer? Does anybody know what I would deleate. Should I get screenshots? (BTW, how do you do screenshots again?)




Kwould

OK, but wash it first

50 XP

24th November 2003

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#4 10 years ago

It sounds like you would be better served by backing up your important files, then formating and re-installing windows.




KrnDudeMAN::~

Ray of Light

50 XP

5th September 2004

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#5 10 years ago

It sort of sounds like you have to reformat your computer. Try Avast Antivirus to delete your virus or Spybot S&D.




Sgt. D. Pilla

Uber Geek

50 XP

23rd October 2007

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#6 10 years ago

Yeah, I was about to suggest the same thing. Download Avast in safe mode, install it, set the security level to high, restart the computer into safe mode again. Use avast to scan for the virus's, then delete them.

You didn't state what Anti Virus program you currently have, but going by the sounds of the difficulty your having with it, and the fact that it actually let a virus through from the Internet, I'm going to take an educated guess that your Using Norton Anti Virus, if you are, that is your first mistake of virus protection... Its about the worst program you can get for Virus Protection, invest in McAfee Security Suite, OR Install the Full, Free version of Avast Anti Virus. Avast updates its virus definitions more often the McAfee, its free, Plus its more secure, such as scanning URLs before allowing you to access the website, and scanning files that you request to download, before downloading them




Kilobyte

What does the Fox say?

69,060 XP

23rd November 2002

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#7 10 years ago
TimothyEaW;4196568Perhaps I can go in and deleat the files then instead of the entire computer? Does anybody know what I would deleate. Should I get screenshots? (BTW, how do you do screenshots again?)

System 32 contains over a hundred Critical System files. You delete the wrong one, and Windows will not work anymore. Heck, if you delete the "right" thing, Windows many not work either... System32 folders vary from computer to computer. With such a large number of files, and variation in files, screenshots would not be very practical.

Avast (As mentioned a hundred times), and another program called "HiJackThis" would be better suited to do the job. However, I don't think I want to recommend Hijackthis to somebody who would consider deleting the "System32" folder. Hijackthis scans the computer, and creates a log file of all the running programs, and DLLs, and programs that are set to load at boot, etc...




KrnDudeMAN::~

Ray of Light

50 XP

5th September 2004

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598 Posts

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#8 10 years ago

Yeah Go Delete Your Norton Antivirus. IT SUCKS! (in my opinion) Remove your norton after deleting your viruses.




>Omen<

Modern Warfare

50 XP

1st January 2005

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#9 10 years ago

I second Avast, it's very good. Though SpyBot will recognize the Zlobs you mentioned and is also very good. If Avast cannot delete something, quarantine it and it will usually delete later. Another one that is good is a-Squared, especially for trojans. These are all free programs btw,...as for Norton, forgettaboutit!




Freyr VIP Member

A2Files Staff

46,875 XP

6th February 2005

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#10 10 years ago
TimothyEaWMy laptop has recently gotten a virus(s). Several but they all have been quarantined and I deleted the file most of them came from. The file was called 'Online Add-on' in my Program Files, Which I deleted. There was 2 Trojan Horse viruses, 2 Downloader.MisleadApp, and 6 Trojan.Zlob. Under actions it says all were quarantined, however the .Zlob one said Reboot Required. Now as I said I deleted that folder. But I also got 2 Downloader.MisleadApp which are in C:\WINDOWS/system32/. Now to me question: Can I delete folder system32 without harming my computer? Now I also just got 6 more Trojan.Zlobs, 3 at two different times, but unlike last time, under action it says Deleted instead of just Quarantined so I'm not as worried about them. Further more everything except the 6 I just got is (as the computer says) is Quarantined (Location, Status, though it says infected instead of quarantined, and Action Description) but there is nothing in the Quarantine section in Synmantec AntiVirus. However as I said I deleated the folder that contained the original Trojan.Zlobs, Trojan Horses, and the 2 Downloader,MisleadApp and the computer deleated the second set of Trojan.Zlobs so if I deleate the folder systems23, if I can, will I be alright or will I have to take further action? By the way, to help you understand what I'm saying, I'm getting this all from Symantec AntiVirus under Threat History. I've done multipule full scans and no new threats showed up. The 6 Trojan.Zlobs I got today were logged by "Auto-Protect scan". The rest from Scheduled scans. Please help.

From what you have said your anti virus has already dealt with the problem. I can't tell if your problem with "Downloader.MisleadApp" is still ongoing from what you posted, if it is then follow the instructions on this page:- Downloader.MisleadApp - Symantec.com

Reboot, if you haven't done already and run a full scan. If it does not pick up anything then you are fine.

Things in your history and just that, historic.

There is no need to swap anti virus programs. Norton is not the best AV program, however it does do the job effectively.




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