Oversized Paperweight? 16 replies

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Octovon

Spaceman

54,945 XP

5th August 2003

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#1 11 years ago

After a night out of hard drinking, I came home, and decided to use my laptop, when lo and behold it decided to not work. To add a little background info, its a HP Pavilion dv2020ca thats been the workplace of my school assignments and most recent computer usage. I got it last August and it is (for the best of my knowledge) still under its warranty (unless I've defiled it in some manner).

To be a tad more detailed, Windows would never actually load. The screen remains on that same Windows logo with the loading bar and remains as such indefinitely. I tried loading Windows in Safe Mode but to no avail. I finally resorted to performing a hard disk self-check test and found the message "Test Status: #1-07 Fail". This came as a shock to me since I ran an error check last week and defragged the beast as well that same day. I checked the HP site for some troubleshooting and they has some info saying anything but a pass in the HD test can warrant them sending me a replacement hard drive (provided its still under warranty).

I'm just wondering if anyone has any idea what this error actually means since I couldn't get a straight answer from HP at all. I know I'm best to get the replacement HD, but is there any other course of action that could be taken if my HD can be salvaged as I have a lot of important school notes and papers on it that were created long after I created recovery disks. Any help would be appreciated, thank you.




MScott

CGI Rendering and Animation

50 XP

20th February 2007

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#2 11 years ago

What is the operating system you are working with? What sort of spyware protection do you currently have installed? And what was the last thing you can remember doing when it last worked? Oh and did it get impacted in any way severly?




Octovon

Spaceman

54,945 XP

5th August 2003

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#3 11 years ago
MScott;3662162What is the operating system you are working with? What sort of spyware protection do you currently have installed? And what was the last thing you can remember doing when it last worked? Oh and did it get impacted in any way severly?

I am or was running XP Home. To the best of my knowledge, I have Norton Anti-Virus and web-protection package which was recently updated. The last thing I was running was some music I had blasting from inside while I was drinking in the backyard. And, I've never dropped my laptop, ever.




MScott

CGI Rendering and Animation

50 XP

20th February 2007

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#4 11 years ago

OK, first, XP is a realitively new operating system in that it is a little more resistant to attack than say Win98 etc. The fact that you have an anti-virus program is also a plus. And the fact that you have'nt dropped it is really a good sign. Now with these variables out of the way we can focus on other possibilities. You say you were playing music on it the last time you used it. Did you download that from the internet? If so, is this the first time you played it? A popular trick among hostile programmers is to embed their viruses in music and video files as well as game demos uploaded to the internet. These viruses often rename critical files first, then delete them and replace them with their own. Sometimes giving them access to your computer every time you get on the internet. For them to have that access you would have to be able to start your computer so this might not be the case. A good place to start might be to start your computer with your norton disk and see if you can do a scan. If that does'nt work you could try starting with the XP disk and try to do a diagnostic that way. As a last resort their is the data retrieval option. I don't have the program to do this, but someone in your area surely must. BTW did you sign up for the tech support option when you bought the computer. Those guys from India(respectfully) are pretty darn good at this sort of thing. Let me know what you find out, and good luck, MScott.:cool:




GateCrusher420 VIP Member

What is this place?

71,255 XP

17th February 2007

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#5 11 years ago

What you talkin about XP being new. Its not. Its atleast 2-3 yrs old.




Bs|Archaon

I would die without GF

50 XP

15th March 2006

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#6 11 years ago

He said relatively new. It was released in 2001; so compared to things like Windows 2000, ME, 98 and so on it is relatively new. The only newer versions of Windows are 2003 and Vista.




Guyver VIP Member

Dark System LordResiding In Insanity

41,090 XP

10th November 2004

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#7 11 years ago

From what I know and understand of the data recovery process its not guaranteed and I've heard that its quite expensive so you may not want to try that route. Since you got a failed message regarding your HDD I would seriously suggest that you just replace the HDD since its gone bad according to the test. I tell you this from professional experience working on Dell laptops and desktops all day long. Granted Dell and HP are different but when the test tells you the HDD has gone bad then that generally means that its bad and needs to be replaced.




GateCrusher420 VIP Member

What is this place?

71,255 XP

17th February 2007

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#8 11 years ago

Umm...Just a question. Yes I know its the other guys thread but I wanted to know if it is possible to transfer info from a "dead" (i.e. failed, motor died, electronics get fried) hard drive to a new one. If so how do they do it and what do they do.




GateCrusher420 VIP Member

What is this place?

71,255 XP

17th February 2007

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#9 11 years ago

My last post might also apply to Octovon




MScott

CGI Rendering and Animation

50 XP

20th February 2007

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336 Posts

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#10 11 years ago

quote: "From what I know and understand of the data recovery process its not guaranteed and I've heard that its quite expensive" While it's true that it is not guarenteed to work, especially if the drive can't be powered up. It is realitively inexpensive where I live. My sister thought her hard disc was messed up so she had it done(without consulting me) and it only cost $60.00 (US). It turned out she did'nt even need it because the video card was the source of the black screen all the time. When I installed her new hard disc it was still black screen so I changed the video card and it's worked fine ever since. While her hard disc was only 12.0GB I doubt the cost would be too much more unless you have a huge drive installed. To Gatecrusher420: To tell the truth I don't know how it's done in that case. The kind of guys that can pull that off probably work for the FBI or the Interpol or something.:cool:




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