PAGE_FAULT_IN_NONPAGED_AREA / PartMgr.sys 7 replies

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homo sine domino

 

50 XP

1st September 2002

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#1 12 years ago

When I try to boot Windows XP (Media Center edition to be more precise, although that is basicly WindowsXP pro), I get a bluescreen saying "PAGE_FAULT_IN_NONPAGED_AREA" and telling me the problem may be caused by "PartMgr.sys". Apart from that the bluescreen tells the "regular" stuff: If its happening for the first time, reboot. Remove recently installed hardware (none in my case) and software (also none) and some other "regular" stuff, which do not seem to help either.

It started a few days ago. When I wanted to play HL2 or JA and put the CD/DVD into the CD/DVD drive, I got that same blue screen. I kinda ignored it, because the rest of the computer worked "just fine". I was able to boot it, use it, but some CDs gave me the bluescreen.

Yesterday my brother wanted me to do backup copy for him. So I put the CD with the files into the drive, copied the files onto the computer. Then I exchanged the data cd with a blank one, closed the drive and bam! I got the same bluescreen as above. I tried to reboot the computer and now the computer does not even boot.

I am able to get into safe mode, I ran a virus scan (just to be sure), removed all viruses and I still get the bluescreen. I am quite sure it must be something about the CD/DVD drive. It is a NEC CD/DVD drive, that is all I know for now, I will post the exact name later on, although perhaps one of you might be able to help just by knowing the error message. :uhm:

Edit: I also ran chkdsk /r before going into safe mode and doing the virus scan.

Edit: I forgot to say that I did a system restore, before doing chkdsk /r (and the virus scan), but that did not help either.

Anyway, the exact name of the CD/DVD drive is _NEC DVD_RW ND-3500AG.

Edit by Rookie: BSOD Dump added at author's request:

A problem has been dected and Windows has been shut down to prevent damage to your computer.

The problem seems to be caused by the following file: PartMgr.sys

PAGE_FAULT_IN_NONPAGED_AREA

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:

*** STOP: 0x00000050 (0xF77B94AB,0x00000000,0x00000000)

*** PartMgr.sys - Address F77B94AB base at F77B7000, Datestamp 00000000




marvinmatthew

Tech is where you'll find me..

50 XP

13th April 2005

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#2 12 years ago

It sounds like it might be a problem with the CD/DVD drive driver. It might have been somehow corrupted somehow.

You ultimatley may need to reinstall Windows.




homo sine domino

 

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1st September 2002

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#3 12 years ago

I do not think I (may) need to reinstall WindowsXP, as safe mode works. I will try searching for a new driver.

Hmm, the following site seems to have quite a few drivers, although I am not sure which one to install. http://www.micheldeboer.nl/firmware/3500.html

Ow.. the German NEC site says the following:

Die Firmwareupdates funktionieren nur mit den retail und bulk Versionen unserer DvD Brenner, nicht jedoch mit den OEM Versionen in Komplett- systemen, wie. z.B. Dell oder Futjitsu Siemens PC`s, oder Brennern in externen USB und Firewire Gehäusen. Bitte kontaktieren Sie im Falle eines OEM Produktes direkt den Kundendienst des Herstellers des jeweiligen PC Komplettsystems, bzw. USB- oder Firewire Komponente.

Short translation: "Firmwareupdates do not work with OEM versions in for one Dell or Futjitsu Siemens computers." And my computer is a Futjitsu Siemens. :( Guess that means, call their support hotline...




homo sine domino

 

50 XP

1st September 2002

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#4 12 years ago

Hmm, the drive is also able to read CDs and DVDs in safe mode. No problems there, although I have not tested the JA CD, nor the HL2 DVD I am quite positive that those can be read in safe mode too.

To be honest, I am confused. :uhm:

[SIZE="1"]As I could not edit my previous post (been an hour since then), do not mind the double post.[/SIZE]




marvinmatthew

Tech is where you'll find me..

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13th April 2005

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#5 12 years ago

Well, if it does work in safe mode, then it's likely a process that is running in the normal Windows boot mode. Try disabling some of the third party processes that run when Windows starts, and seeing if you still have the problem.




homo sine domino

 

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#6 12 years ago

I disabled all third party programs, everything none-Microsoft - didn't work. Futhermore I disabled system.ini and win.ini and ran a "diagnosis start" - didn't work either. :( :'(




homo sine domino

 

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#7 12 years ago

Could a moderator please add the following bluescreen description to the 1st post?

A problem has been dected and Windows has been shut down to prevent damage to your computer.

The problem seems to be caused by the following file: PartMgr.sys

PAGE_FAULT_IN_NONPAGED_AREA

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:

*** STOP: 0x00000050 (0xF77B94AB,0x00000000,0x00000000)

*** PartMgr.sys - Address F77B94AB base at F77B7000, Datestamp 00000000

The technical information might help figure out what causes the error. :uhm:

Also.. yesterday I was running Knoppix and after about half an hour the computer simply shut down. Perhaps the same hardware that causes WinXP not to boot, caused the computer to shut down while using Knoppix, but as I said, only perhaps. :uhoh:

This site suggests it may be caused by RAM.. I'm not a "computer pro", but I'll see what I can do.




Guest

I didn't make it!

0 XP

 
#8 9 years ago

OK, well as this has apparently been unsolved for quite some while (I hope you got your machine back up and running without having to resort to a shop), here's what I've found out.

Pagemgr.sys controls the page File, which, if the PF's become corrupted, will prevent Windows from working (even loading in some cases).

If you're fortunate enough to have access to "Safe Mode" ignore the instructions for "BartPE" and go straight to Control Panel.*

What one needs is an HDD independent, bootable from CD operating system.

As no Windows OS has the facility to create one, go here: How to Create an Emergency Windows Rescue CD (howtohaven.com) and make one yourself. Do follow the instructions and install XPE, as this holds the key to accessing "Control Panel/System".

Once - Oh! I just realised, you may not be able to access t'Internet to read this, nor be able to create a CD OS either. I hope you've got a friend who can.

OK, Once you've booted up into "BartPE" (with XPE), go to (Explorer) *Control Panel, then System, then the Advanced tab, then "Performance" button (Settings), then the "Advanced" tab and hit the Change (Virtual Memory) button.

Once in the Virtual Memory tab, you will probably see that the page File size is Zero Mb. This is your problem.

Anyone who's savvy will have created a separate partition on which to run the Page File all on it's own, otherwise, by default, it's in either the root C: or (occassionally) in C:Windows folder. Location is somewhat irrelevent at this time, though handy to know & the Page File is best placed on your fastest HDD in a separate partition (if you can manage that).

So: Highlight your fastest HDD, put a dot in the bit that says: "System managed size," press the button that says "Set" and then OK.

This will be followed by a warning box that says there's already a file called "Pagefile.sys" in this location, would you like to replace/overwrite it? Yes/OK is the correct answer.

Exit all tabs and reboot.