Please help with EQ2 preorder installation 2 replies

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DragonNick

I <3 DDR

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8th January 2004

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#1 13 years ago

So I have my EQ2 preorder thing, and I am trying to install the Character Creator that comes with it. But I keep getting the message (after installation when I try to run it) "This application has failed to start because d3d9.dll was not found. Re-installing the application may fix this problem."

So I reinstall and I get the same message. And I reinstall AGAIN and get it again.

How do I fix this? I didn't pay $10 for a stupid box!!

Thanks in advance for the help! ^^




DragonNick

I <3 DDR

50 XP

8th January 2004

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875 Posts

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#2 13 years ago

sorry for the double post but i have an update:

got d3d9.dll from a friend, and that error message went away, but now i get: "The procedure entry point DdEntry10 could not be located in the dynamic link library DDRAW.dll"

Sigh... what do i do now? I don't even know what that means...




Mortal Gathum

Where is the internet?

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7th September 2004

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#3 13 years ago

First of all you came to the right place SOE tech support sucks :(

Second unless any of us own the game we have no idea what those file names mean sorry but I cant help you...