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Phoenix_22 VIP Member

46 and 2, are just ahead of me

255,785 XP

23rd September 2004

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#1 13 years ago

Well after about 5 months of fighting a nasty Trojan virus, i've called it quits. I've tried to hit it with everything but it will not go away. Unfortunetly i got it around December or so, and i have never used a firewall (a HUGE mistake i know.), also now my anti-virus has been attacked as well, and my internet Active shield doesn't work. Now i have Norton Anti virus 2005, along with Spybot Search and Destroy and Spyware Nuker. All three would be a good protection agent against future spyware attacks but i can't win the fight this time. So now i ask, or plead, for help on reformatting. I am a complete n00b and have no idea what, how, or when to do reformatting. I know to have your system restore disk, as i am using Windows XP SP2. And to upload your pictures onto the web because everything will be deleted. I want to know either a site, or just help from anyone. Thanks. Oh, the trojan virus thing is called "iexplore.exe" and it brings up pop-ups, so if you know how to remove that, tell me that. Also, i plan on running one last full system check before reformatting to see if i can get it off.




Donavan

I am the only one who is actually cooler than AzH

50 XP

10th August 2004

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#2 13 years ago
Phoenix_22Oh, the trojan virus thing is called "iexplore.exe" and it brings up pop-ups, so if you know how to remove that, tell me that.

Hey, I'm not expert on this but I'm quite sure 'iexplore.exe' is internet explorer. :uhm:




Eagle One

:-D

50 XP

22nd December 2003

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#3 13 years ago

iexplore.exe is IE isnt it? use Firefox!




Admiral Donutz VIP Member

Wanna go Double Dutch?

735,271 XP

9th December 2003

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#4 13 years ago

Formatting is easy as pie,especially with windows XP. Simple make backups of the files you need first on an other HardDisk (computer) or burn them on CD/DVD. Then when you are absolutly sure you have backed up all files you wish to keep insert the windows installation CD and reboot. Windows hould now prompt you at startup if you wish to reisntall/repair/install windows XP. Tell it to install windows XP. It should warn you that it already found a operating system on your HD. Tell it to continue, if it asks for particions just tell make 1 (unless you have a rather big HD and wish to make two drives, lets say a C and a D -which will share the same HD-) using the max space available.type of partition should be NTFS , not FAT. Proceed, it should now format the HD or gives you the option to do so, confirm and let it format. After formatting it should start the installation, ask you for some data to put in (computer name etc.) and it will then install windows.. done! PS: if windows start up like normal after insterting the windows CD (and this not gives the installtion options etc.) you have to enable it to read the CD first before it reads the HD. 2. To do this enter BIOS (key to enter it will be dislayed on startup, you need to be fast though) and set your first boot device to CD Drive, or whatever drive you put the disk into. PPS: dont forget to remove the installdisk afterwards and to get le latest drivers etc.




Phoenix_22 VIP Member

46 and 2, are just ahead of me

255,785 XP

23rd September 2004

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#5 13 years ago
Eagle Oneiexplore.exe is IE isnt it? use Firefox!

I guess its internet explorer, but the pop-ups look nothing like it. And yes, i am using Firefox, i have been for a whiole now. P.S. thanks alot Donutz. And here is what i got for the search results for it: http://img26.echo.cx/img26/7461/search23nf.jpg http://img26.echo.cx/img26/1024/search14uq.jpg




t0m

.!?

50 XP

30th January 2004

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#6 13 years ago

Hmmm...Theres a way to tone down IE by unchecking a windows option. This should allow it so it doesnt allow any IE window to boot unless asked. I forgot what it was called though =/




Phoenix_22 VIP Member

46 and 2, are just ahead of me

255,785 XP

23rd September 2004

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#7 13 years ago

Well i already disabled Internet Explorer on my computer, the icon is there but i cancelled the ability for it to be opened. Yet, it still can open that.




Kilobyte

What does the Fox say?

69,060 XP

23rd November 2002

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#8 13 years ago

Did you run HijackThis?

Are you directly connected to the internet, or do you have a hardware firewall?

If you are directly connected, then I highly recommend you disable and block the Messenger, Remote Registry Service, and Remote Desktop Help Session Manager services. There is something else, but I can't remember it right off...

I found this site, which has a few more tips. http://www.z123.org/techsupport/xpservices.htm




GreatGrizzly

Fear the Bear

50 XP

23rd February 2005

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#9 13 years ago

iexplore.exe is IE, BUT it is also part of the core of Windows. If you remove it from the process tab it will come back (or lock up/shutdown your comp) because it it needed. You need to make sure it is legit however, because some programs pretend to be it/hijack it. when you format, get rid of the partition and make a new one (or 2 or 3, your choice) and do a FULL format of NTFS, (not quick format) of the partition(s) Windows makes formatting a breeze so youll do fine




Phoenix_22 VIP Member

46 and 2, are just ahead of me

255,785 XP

23rd September 2004

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#10 13 years ago
Monster_userDid you run HijackThis? Are you directly connected to the internet, or do you have a hardware firewall? If you are directly connected, then I highly recommend you disable and block the Messenger, Remote Registry Service, and Remote Desktop Help Session Manager services. There is something else, but I can't remember it right off... I found this site, which has a few more tips. http://www.z123.org/techsupport/xpservices.htm

Thanks, same for all of you guys. I'll reformat next week, most likely monday.